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Best Western Plus North Lakes Hotel

4.0 star property
Travelers relax lakeside or cool off in the outdoor pool, then enjoy breakfast at Boardwalk Cafe or connect with fellow guests over drinks at the welcoming bar.

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Photo gallery for Best Western Plus North Lakes Hotel

Exterior - Best Western Plus North Lakes Hotel (North Lakes)
Executive Room, 1 King Bed, Balcony, Lake View | Lake view - Best Western Plus North Lakes Hotel (North Lakes)
Terrace/patio - Best Western Plus North Lakes Hotel (North Lakes)
Breakfast, lunch, dinner and brunch served - Best Western Plus North Lakes Hotel (North Lakes)
Property entrance - Best Western Plus North Lakes Hotel (North Lakes)
Best Western Plus North Lakes Hotel offers a peaceful lakeside retreat with an inviting terrace. Guests enjoy the on-site restaurant, coffee shop, and dry cleaning service. In-room WiFi keeps everyone connected, and the helpful staff receives consistent praise.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Accessible, Non Smoking

Executive Room, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • Lake view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

7.0 out of 10
Good
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in North Lakes, Best Western Plus North Lakes Hotel is in the suburbs and on a lake. North Lakes Resort Golf Club and Redcliffe Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore WF Roberts Reserve and Hays Inlet. Redcliffe Showgrounds and Boondall Ice Rink are also worth visiting. Visit our North Lakes travel guide
Map
22 Lakefield Drive, North Lakes, QLD, 4509

What's nearby

  • Queen Street Mall
    Queen Street Mall
    28 min drive - 27.3 miles
  • Westfield North Lakes
    5 min walk - 0.3 miles
  • WF Roberts Reserve
    3 min drive - 1.9 miles
  • North Lakes Resort Golf Club
    4 min drive - 1.7 miles
  • XXXX Brewery
    28 min drive - 28.3 miles

Getting around

  • Mango Hill East Station
    3 min drive
  • Brisbane Airport (BNE)
    25 min drive

Restaurants

  • The Fugitive Ferret
    12 min walk
  • Caffe Cherry Beans
    10 min walk
  • Grill'd
    7 min walk
  • Boost Juice
    8 min walk
  • KatsuCo North Lakes
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus North Lakes Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Best Western Plus North Lakes Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus North Lakes Hotel?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus North Lakes Hotel?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Best Western Plus North Lakes Hotel located?

Situated on the boardwalk/promenade, this hotel is within 2 mi (3 km) of Westfield North Lakes, WF Roberts Reserve, and North Lakes Resort Golf Club. Hays Inlet and Hays Inlet Conservation Park are also within 3 mi (5 km). Mango Hill Station is 20 minutes by foot and Mango Hill East Station is 29 minutes.

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Reviews

Best Western Plus North Lakes Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 470 out of 724 reviews
Rating 8 - Good. 195 out of 724 reviews
Rating 6 - Okay. 38 out of 724 reviews
Rating 4 - Poor. 17 out of 724 reviews
Rating 2 - Terrible. 4 out of 724 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to base yourself and enjoy restaurants and shops. Staff are always helpful. Food is good quality
Stayed 3 nights in May 2026
Verified

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities
Handy location close shops and meals available onsite
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, not far from North Lakes shopping centtr
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Good location and pleasant surroundings
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, easy parking. On site cafe food and entertainment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and well equiped. Bed was comfy. Quiet, safe area. Staff were very welcoming and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and the food very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Staff were friendly. Parking was easy. Location was great with plenty of shops and activities within walking distance.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Nice restaurant/ cafe.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome nice clean room, lovely staff and the food downstairs was amazing Even had a solo guitarist which was really nice. Right by the lake. Was a really nice to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and the cafe were beautiful and the walks around the property are lovely
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed and pillows were very comfortable. The shower was great too, spacious with good water pressure. All staff were very welcoming and friendly. The restaurant is an absolute must to visit. Very relaxing watching the black swans on the lake and food is plentiful and lovely.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy stay here. Wonderful place and pleasant staff and facilities.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Nice hotel and location, liked walking around the lake.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott in the cafe and Nicole on the front desk were outstanding with their cheery customer service. Breakfast on the balcony by the lake was a real treat.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stunning and convenient location. Staff were very friendly.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to shops, nice nature walks around the lake.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a weekend getaway, close to shops and restaurants, with spacious and comfortable rooms, and easy access to parking. Highly recommend staying here.
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice , clean room. I had a small incident (felt quite huge in the moment ) when I locked myself out when I left both my keycards in the room. Telephone stuff were helpful after hours too and quite timely . Happy with friendly service overall .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet shopping all good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff Also the rooms clean and well maintained
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Steven

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When we turned down the bed to go to sleep we saw a redish/Brown stain on the sheet covering the matress.My mother who travels to northlake for a medical treatment every three months is very stricted when it comes to cleanlyness and was very upset about finding the stain so I went and told the front desk that there was a stain on our sheet he replyed in a cold manner saying her would be up in a little while to take a look. When he arrived he replaced the sheet and made the bed and said it looked like a rust stain. I said sorry for the trouble and thanked him. I thanked him because it wasn't his fault it was the cleaners fault but he looked and sounded really angry and left. The only other problem was the hand soap was out as well as the body wash. We love to stay here for the convenance. Close to the Shopping centers and Costco. The lake is also a very nice place to relax and unwind. The lady receptionist on the morning of our checkout was very polite. We will make another booking but might ring up and ask for our sheets to be changed before our arrival next time.
Stayed 2 nights in Jun 2026