Vacations Close To Bridalveil Fall

Dirty bathroom. Hair on toilet seat and all over the floor. Dirty floor with stains and no AC, rooms get very hot.

Great quality hotel and excellent location.

We’ve stayed here a number of times and generally love this Hotel Zephyr. It’s a really fun and unique hotel that is great for families. My kids love it. My complaints this time are if we weren’t out of the hotel room before noon, we would not get cleaning service. I ended up having to take our trash downstairs to the bin myself. It’s not a deal breaker but we felt the reduced service from this department during this stay. My bedding had red stains on the sheets. Not blood red, more like punch red. I also found a dirty knife stuck between the mattress and the headboard. There was also a faint mildew smell. We had to leave the slider open during the entire stay to combat the odor. Finally, the room needed some light work. Some molding could use replacement, new caulking in places. Fresh paint, light wall repairs and an overall deep clean was necessary. Otherwise the staff was wonderful as usual and we would stay here again with the hope that we could give a higher rating with improved cleanliness.

Great view, clean shared spaces, loved the gym and morning coffee offering. Buffet a little steep.