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Brandon House Hotel

Property class: 3

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Photo gallery for Brandon House Hotel

A large brick building with a sign reading "Brandon House." - Brandon House Hotel (Brandon)
A bedroom with a bed, nightstands, and a door. - Brandon House Hotel (Brandon)
A bar area with multiple liquor bottles and a beer tap. - Brandon House Hotel (Brandon)
A plate of food with roast beef, vegetables, and gravy. - Brandon House Hotel (Brandon)
A restaurant interior with a long dining table, chairs, and a chalkboard menu. - Brandon House Hotel (Brandon)
Consider a stay at Brandon House Hotel and take advantage of a garden, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

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Room options

View all photos for Classic Double Room, Garden View

A bedroom with a bed, nightstands, and a door.

Classic Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Brandon is home to Brandon House Hotel. Charles Burrell Museum and Dad's Army Museum are cultural highlights, and some of the area's landmarks include Grimes Graves and Elveden Estate. Brandon Leisure Centre and Lynford's Stag and Arboretum are also worth visiting. Visit our Brandon travel guide
Map
93 high street, Brandon, England, IP27 0AX

What's nearby

  • A green agricultural machine in a field with a clear blue sky.
    Newmarket Racecourse
    31 min drive - 24.8 miles
  • A large, historic building with multiple red brick facades and green lawns in front.
    Sandringham House
    55 min drive - 42.4 miles
  • Brandon Leisure Centre
    13 min walk - 0.7 miles
  • Brandon Country Park
    20 min walk - 1.1 miles
  • High Lodge Visitor Centre
    12 min drive - 4.1 miles

Getting around

  • Brandon Station
    5 min walk
  • Cambridge (CBG)
    41 min drive

Restaurants

  • Shopette/Gas Station
    12 min drive
  • Thetford Forest Cafe
    9 min drive
  • Sports Cafe
    12 min drive
  • The Pancake House
    12 min drive
  • Las Iguanas
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from noon - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Brandon House Hotel pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Brandon House Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Brandon House Hotel?

Check-out is at 11:00 AM.

Where is Brandon House Hotel located?

Situated in Brandon, this hotel is within 1 mi (2 km) of Brandon Leisure Centre and Brandon Country Park. Go Ape Thetford and High Lodge Visitor Centre are also within 3 mi (5 km). Brandon Station is only a 5-minute walk.

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Reviews

Brandon House Hotel Reviews

5.4

6.4

Cleanliness

3.8

Amenities

5.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 3 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean, no on site staff, location ok, comfort in the room acceptable.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Firstly the good points. Location, large room, outlook onto the garden was all good. However, the downsides 1. Despite check in advertised as "from 14:00" , when we arrived the front desk was shuttered and locked so we waited. Luckily a guest came down the stairs and told us check in had to be done at a pub across the busy road from the hotel. This is not stated anywhere on the confirmation document. Anyway, got the key and returned to the hotel. The room was very sparsely furnished but adequate. The bathroom was lovely however there was only one towel for the both of us. So, back across the road to the pub to request another towel. The lady rolled her eyes as if I was being a pest but she said to leave it with her and she would sort it out. When we got back to the hotel after the event we were attending, no second towel materialised. No one was available so we had to share the single towel. Not very helpful . Customer care non existent. 2. There is no hairdryer in the room and the only mirror is in the bathroom. The tea/coffee facility is minimal and no fridge. The curtains were hanging off the rail and let the light in from early morning. No chair to sit on.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, which could be a nice place to spend one or several days in Brandon: 1. There is no reception desk or anyone to attend your visit, in spite of having booked in and paid for one double bedroom last Wednesday. There is a written notice in a paper asking that in case of an emergency the visitor call two different numbers. None of them replied or returned the call. 2. After having tried to get someone at least on the phone, we decided to go out and look for another hotel. In front of the Brandon house there is a Ram hotel that we went to and asked for a room to stay that day. The bar attendant said that she could get us a room for £75 and when I was going to pay, I told the attendant lady that we had had a terrible experience with Brandon House and Hotel, and she replied that it was the place where we would be staying! Surprisingly, she told my husband that she had been trying to call my number but she could not get through. Such is not true because I looked at my phone at there was not any call received. 3. We decided to accept a room then at Brandon house for which she gave us a key for room No. 101. A very nice, wide and spacious room with beautiful view to the gardens, but with a terrible maintenance because the smell was unbearable, and the heater was not turned on. My husband went again to Ram hotel to complain and the lady gave him a new key for room 107. A smaller place, but also no heater on, no wi-fi service, and only one towel for 2 people. No reply at al
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Stayed 2 nights in May 2026