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The Durley Dean Hotel

Property class: 4
Fine dining and spa treatments await at this West Cliff hotel where guests can relax while taking in beautiful views of Bournemouth Beach

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Photo gallery for The Durley Dean Hotel

A modern indoor swimming pool with a curved design, surrounded by stone walls and blue lighting. - The Durley Dean Hotel (Bournemouth)
A hotel lobby with a reception desk, a chandelier, a patterned carpet, and a seating area. - The Durley Dean Hotel (Bournemouth)
A hotel room with a large bed, a desk, a chair, and a TV. - The Durley Dean Hotel (Bournemouth)
A dining area with patterned carpet, wooden tables, and chairs with green and brown upholstery. - The Durley Dean Hotel (Bournemouth)
A bar area with multiple seating options, a bar counter with a variety of bottles, and a decorative stained glass window. - The Durley Dean Hotel (Bournemouth)
The Durley Dean Hotel offers an upscale retreat in West Cliff with amenities to enhance your stay. Enjoy the on-site spa, grab drinks at the bar, or visit the coffee shop. No. 28 serves British cuisine all day, from breakfast to dinner.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

A hotel room with a bed, bedside table, lamp, and an open door leading to a bunk bed.

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon
  • Free WiFi

View all photos for Compact Double Room

A hotel room with a bed, bedside table, lamp, TV, and a door.

Compact Double Room

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room (with Air Conditioning)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Superior Double or Twin Room (with Air Conditioning)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

A hotel room with a large bed, a bench, a desk, and a view of the city through the window.

Superior Family Room (2adults + 1 children) with Air Conditioning

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon
  • Free WiFi

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

A hotel room with a bunk bed, a bedside table with a lamp, and a large bed with a headboard.

Superior Family Room (2adults + 2 children) with Air Conditioning

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons
  • Free WiFi

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

A hotel room with a bunk bed, a bedside table with a lamp, and a large bed with a headboard.

Superior Family Room (2adults + 3 children) with Air Conditioning

8.6 out of 10
Excellent
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon
  • Free WiFi

View all photos for Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Double or Twin Room

7.6 out of 10
Good
(31 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bunk bed, a bedside table with a lamp, and a large bed with a headboard.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, white walls, a door, and a window with curtains.

Single Room

8.0 out of 10
Very good
(19 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in West Cliff, a neighborhood in Bournemouth, The Durley Dean Hotel is near the airport and near the beach. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Oceanarium and Boscombe Chine Gardens Mini Golf Course are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Bournemouth travel guide
Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE

What's nearby

  • A row of beach huts along a seaside promenade with a cyclist in the distance.
    Bournemouth Beach
    8 min walk - 0.5 miles
  • A sandy beach with people sunbathing and swimming.
    Alum Chine Beach
    10 min walk - 0.5 miles
  • A building with a blue awning and the 'BIC' logo.
    Bournemouth International Centre
    12 min walk - 0.7 miles
  • A landscaped garden with various plants and rocks, a red brick building, and a clear blue sky with clouds.
    Bournemouth Pavillion Theatre
    15 min walk - 0.8 miles
  • Durley Chine Beach
    6 min walk - 0.3 miles

Getting around

  • Bournemouth Station
    9 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    17 min drive

Restaurants

  • Bar So
  • Smokin' Aces
    8 min walk
  • Burger King
  • Costa Coffee
    10 min walk
  • The Botanist

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 for adults and GBP 7.00 for children
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Durley Dean Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is The Durley Dean Hotel pet-friendly?

Yes, The Durley Dean Hotel allows dogs (limit 1 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 15.00 per night. Limited spots are available.

What time is check-in at The Durley Dean Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Durley Dean Hotel?

Check-out is at 11:00 AM.

Where is The Durley Dean Hotel located?

Located in West Cliff, this hotel is within a 10-minute walk of Durley Chine Beach and Bournemouth Beach. Bournemouth International Centre and Alum Chine Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Durley Dean Hotel Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 360 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

Reviews

Verified review

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities
Great location, very nice and helpful staff. The hotel is a bit outdated but it was great for our stay as a family of 4 for a short break. I would use it again. The common areas might benefit from a deep clean but the room was clean. Breakfast was quite basic but fresh. I would add non-diary milk options.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast extra toast tea set me up for the day Excellent stay would definitely stay again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Owen

Liked: Cleanliness, staff & service
Good proximity to town centre. Staff mostly helpful. Parking (very limited) problematic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay near all the amenities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Trevor J

Liked: Cleanliness, staff & service
Room was nice and clean, staff were very nice breakfast was great no nearby shopping. Hotel location great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and bar excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dr Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine. nothing massively special but I didnt expect that either. The room was decent and had aircon. reception staff were kind. I dont like that I had to provide my driving licence on check-in. I don't usually at hotels but it was lucky I had it with me as I dont usually.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ZO

Liked: Cleanliness, staff & service, amenities
Clean room, spacious. Some bits could be done with a refresh, however we had a lovely stay. Pool was clean, our family had a lovely stay. Stay were friendly too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy if you use the local bus service to get you anywhere around the area & shopping town ..
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Richard

Dogs allowed (would not call it particularly dog "friendly"). Great location close to town and the beach. Superior room was large, quiet and comfy bed.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

LAURA

Liked: Cleanliness, staff & service
Lovely staff as always. A few issues in our rooms (tv remote missing, wall lamp not working). Good breakfast, fresh and tasty. Excellent bar menu, very good smoked salmon sandwiches!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.Clean room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, fast check-in, clean room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities
Nice hotel and pool, good amenities. Freindly staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The staff were really friendly and helpful. The hotel was clean. The hotel is very dated and needs a lot of maintenance. I'm not sure it quite meets the criteria for 4* because of this. The pool was really warm but it is very small. The steam room was out of order during our stay which is a shame, the sauna and pool were the only part that was well maintained. I didn't use the small gym. Our room needed a lot of work, the window frame was rotten and the glass was rattling around, the sealant around the bathroom was coming off and the bath panel starting to disintegrate at the bottom. The room was however, very clean with a comfortable bed.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Indira

Disliked: Cleanliness
Although on arrival the rooms were clean. They allocated one room in the loft and my friend who is 4ft 10 ins banged her head twice as the ceiling was very low. They did allocate another room. Rooms were very small. We did not want them to change the sheets or bath towels but they did not do the bed properly. Everything else was acceptable. Staff in reception were helpful. Wish the food was slightly cheaper, very expensive breakfast. A full english breakfast with fruits. Juices, cereals, assorted breads and croissants were 11 pounds per head in premier inn which was very enjoyable.
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Hotel was spotlessly clean, and in a greatly great location. Parking was ok, they have a small carpark, which they made very clear before coming, but a lot of gusts arrive by other means. The food was really good, and staff very helpful. The reception was always very busy, they seem to put a lot on the team there. The steam room and sauna were not working and pool was tiny, incredibly busy, and a little dirty.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities
Well located hotel, recently refurbished rooms and good breakfast selection.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
This is deservedly a 4 star hotel. Almost everything rings quality. The food is of high quality, that is breakfast and dinner. The staf go out of their way to be friendly and helpful. It was just the outside appearance. All painted surfaces need urgent treatment. A great stay. May well go there again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable one night stay and very good value for money
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Leanne

Location good, unless difficulty walking as it’s quite a steep walk from the town/beach back. Small payable car park. Although the rooms have more up to date furniture the rooms and buildings are looking quite tired and in need of decorating. The pool area is small so can get very busy.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Very nice rooms, great for kids. Breakfast was extremely good and worth the money. Very happy with the stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff & facilities
Stayed 1 night in Oct 2025
Verified review

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice & very close to beach
Stayed 1 night in Jul 2025