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Hermitage Hotel OCEANA COLLECTION

Property class: 4

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A multi-story building with the name "Hermitage Hotel" on the facade. - Hermitage Hotel OCEANA COLLECTION (Bournemouth)
Located close to Bournemouth International Centre and Bournemouth Lower Gardens, Hermitage Hotel OCEANA COLLECTION provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 22 of 22 rooms

Sea View Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Sea View King Or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Sea View King Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Classic Single Room

A hotel room with a bed, a desk, a television, a mirror, and a window with curtains.

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

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A hotel room with two beds, a desk, a chair, a mirror, and a large abstract painting on the wall.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

A hotel room with a large bed, bedside tables, a desk, a mirror, and a painting on the wall.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Sea View King Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Sea View Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

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In-room safe, desk, iron/ironing board, WiFi (free)

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With Sea View

A hotel room with a bed, a sofa, a desk, and a lamp.

Suite With Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family 3 Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic Family 3 Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed OR 1 Twin Sofa Bed and 1 King Bed

View all photos for Classic Family 4 Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic Family 4 Room

  • Sleeps 2
  • 2 Twin Sofa Beds and 1 Double Bed OR 2 Twin Sofa Beds and 1 King Bed

Classic Family 5 Room

  • Sleeps 2
  • 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Bed

View all photos for Classic King Or Twin Room

In-room safe, desk, iron/ironing board, WiFi (free)

Classic King Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Sea View Family 3 Room

In-room safe, desk, iron/ironing board, WiFi (free)

Sea View Family 3 Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Compact Double Room

In-room safe, desk, iron/ironing board, WiFi (free)

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

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A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sea View Family 3 Room

In-room safe, desk, iron/ironing board, WiFi (free)

Superior Sea View Family 3 Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Sea View Double Room

A hotel room with a bed, a desk, two chairs, a small table, a TV, and a large window with a view.

Sea View Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Sea View Single Room

A hotel room with a bed, a chair, a desk, a TV, and a large window with a view of a Ferris wheel.

Sea View Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located on the waterfront, Hermitage Hotel OCEANA COLLECTION is in Bournemouth City Centre neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Bournemouth Lower Gardens and Bournemouth Beach, while Bournemouth Pavillion Theatre and O2 Academy Bournemouth are cultural highlights. Bournemouth International Centre and Bournemouth University are two other places to visit that come recommended. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Bournemouth travel guide
Map
Exeter Road, Bournemouth, England, BH2 5AH

What's nearby

  • A building with a blue awning and the 'BIC' logo.
    Bournemouth International Centre
    1 min walk - 0.0 miles
  • A park with a water channel, benches, and people walking.
    Bournemouth Lower Gardens
    2 min walk - 0.1 miles
  • A landscaped garden with various plants and rocks, a red brick building, and a clear blue sky with clouds.
    Bournemouth Pavillion Theatre
    3 min walk - 0.2 miles
  • A row of beach huts along a seaside promenade with a cyclist in the distance.
    Bournemouth Beach
    3 min walk - 0.2 miles
  • A pier with a restaurant named "JACKTAILS AT" and a beach with people walking and children playing.
    Bournemouth Pier
    5 min walk - 0.3 miles

Getting around

  • Bournemouth Station
    6 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Restaurants

  • Aruba
    2 min walk
  • Harry Ramsden's
    4 min walk
  • Brass Haus
    6 min walk
  • Bar So
    2 min walk
  • wagamama
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 14 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Does Hermitage Hotel OCEANA COLLECTION have a pool?

Yes, this property has outdoor pool access.

Is Hermitage Hotel OCEANA COLLECTION pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 14.00 per day. Limited spots are available.

What time is check-in at Hermitage Hotel OCEANA COLLECTION?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hermitage Hotel OCEANA COLLECTION?

Check-out is at 11 AM.

Where is Hermitage Hotel OCEANA COLLECTION located?

This family-friendly Bournemouth hotel is located on the waterfront, steps from Bournemouth International Centre, Bournemouth Lower Gardens, and Bournemouth Pavillion Theatre. Bournemouth Beach and O2 Academy Bournemouth are also within 3 mi (5 km). Bournemouth Station is 23 minutes by foot.

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Reviews

Hermitage Hotel OCEANA COLLECTION Reviews

8.0

Very Good

8.8

Cleanliness

9.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

Verified review

6/10 Okay

David

Liked: Staff & service
Hotel is in a great position very close to the beach and shops
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities
Really nice hotel good location and parking , great facilities
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Excellent location. Only negatives are the small double bed and the noisy plumbing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean room. Didn't like the shower curtain but could live with that for 1 night. Also could use somewhere to put my toiletries bag in the bathroom - surfaces were too small.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a central location to the beach town and bic, I never used any of the bars restaurants or anything els that’s on offer .. for me it is a very convenient place to stay when going to gigs at the bic. Parking is available onsite ( for a fee) so that’s a plus. Rooms are adequate very clean staff are very friendly and helpful.. will stay again when in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spotless clean warm room Best located hotel in Bournemouth
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great stay nice room good price nice breakfast ideal location for Bic we will be back
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities
Clean room and helpful chatty staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service
Great room and reception staff. Breakfast was terrible though sadly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Staff very helpful,food good and plentiful,room clean and comfortable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room, good service, perfect spot opposite the BIC
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great room. Connor especially was fantastic at check in.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was good warm and clean tea/coffee facilities and king size comfy bed.Parking on sit is £14 a day.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in great location for shopping and beaches
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and a superb location!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.
Stayed 1 night in May 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The hotel is perfect for going to the beach,park and shops and eateries
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Diane

Very nearby to Bournemouth Beach. Good location..
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Helpful, friendly and chatty staff.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic holiday, kids love the family room, breakfast was good too, very close to the sea 2 minutes walk. We decided to stay there whenever we travel to Bournemouth.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location for BIC, beach and other bars and restaurants. Also got upgraded to a suite so very happy.
Stayed 1 night in Apr 2025