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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
Beachfront hotel for sun and fun

Choose dates to view prices

Bournemouth Beach and Bournemouth International Centre are located near Bournemouth East Cliff Hotel, Sure Hotel Collection by BW, which provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(14 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Sofa bed - single
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
East Overcliff Drive, Bournemouth, England, BH1 3AN

What's nearby

  • Bournemouth Beach - 3 min walk - 0.2 miles
  • Russell-Cotes Art Gallery and Museum - 9 min walk - 0.5 miles
  • Bournemouth Pavillion Theatre - 12 min walk - 0.7 miles
  • Bournemouth International Centre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Domino's Pizza - ‬10 min walk
  • ‪The Anvil - ‬8 min walk
  • ‪El Murrino Beachside - ‬11 min walk
  • ‪Caffe Dino - ‬8 min walk
  • ‪Noodle Bar - ‬8 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Hotel near Bournemouth Beach
Near Bournemouth International Centre, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • English breakfast (surcharge), self parking (surcharge), and access to a nearby indoor pool
  • Access to a nearby health club, luggage storage, and concierge services
  • Wedding services, a 24-hour front desk, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 67 rooms include comforts such as premium bedding, as well as thoughtful touches like free WiFi and room service.
More amenities include:
  • Free extra beds and travel cribs
  • Bathrooms with showers and shower/tub combinations
  • LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 295 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Assistive listening devices
  • Lever door handles
  • Upper floors accessible by stairs only
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a pool?

Yes, this property has outdoor pool access.

Is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of GBP 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 20 per day.

What time is check-in at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 15.00 (subject to availability).

What time is check-out at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Check-out is at 11:00 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW located?

Located in Bournemouth City Centre, this beachfront hotel is in the entertainment district and within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Boscombe Beach and Bournemouth Lower Gardens are also within 15 minutes. Bournemouth Station is 18 minutes by foot.

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Reviews

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

7.4

Good

8.0

Cleanliness

8.8

Location

8.0

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 256 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

Reviews

10/10 Excellent

Zillul

Liked: Staff & service
We checked in quite late in the evening. Jamol at the reception was really helpful, we would definately consider staying again. Bournemouth is a beautiful place to visit.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold
Stayed 1 night in Sep 2025

8/10 Good

Kwasi

Liked: Cleanliness, amenities, property conditions & facilities
Very serine atmosphere
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Good location,
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100

it’s wonderful place to stay and staff are amazing especially jamal he was wonderful and make us feel like home
Stayed 3 nights in Jul 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
crap
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgina

Lovely stay

Room very spacious and big bathroom, bed was comfortable, liked the idea of opting out of room cleaned if stay more than 2 nights for a free drinks token from bar, staff very helpful and friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

rahid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, staff are very kind and inside swimming pool is great. Value for money
Stayed 1 night in May 2025

6/10 Okay

monica

Liked: Amenities
Disliked: Property conditions & facilities
The parking is so expensive,.i never been in hotel and pay for the parking. The window's room so old and wind come inside even if they are closed. The indoor pool is not working and when you book it's not mentioned. My expectations was high but the reality is different.
Stayed 2 nights in Sep 2025

4/10 Poor

Oscar Anibal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff offered a very inefficient and slow service.
Stayed 2 nights in Aug 2025

8/10 Good

LE SI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is nice

8/10 Good

Prudence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities, room comfort
Very run down, smelly and noisey
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Staff & service
The staff were fantastic with our dogs and so friendly and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Boryana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view and good size rooms.
Stayed 1 night in May 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thank you accommodating us so well with the dog :-) Staff were friendly and helpful and a very good breakfast.
Stayed 2 nights in Mar 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service
I can’t believe the room haven’t got windows or air conditioning, the fire door exit on the room , because to oled window can’t open , when I wake up I was have very bad headache because no windows available ,
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

I drove past the hotel twice because I thought it was closed down. The outside of the building is horrendous. Check in said 11am-4pm got told to go away till 4pm but had to check out at 11am so only got half a days stay. Room had an inch of dust on the windows which felt like they would fall out when you tried to open. Such a shame as the views were fantastic but the hotel is not.
Stayed 1 night in May 2025

4/10 Poor

Fatima

Disliked: Cleanliness, amenities, property conditions & facilities
The only word that comes to mind is decrepit. From the outside the paint is peeling and it looks bad. The lobby area is really nice but our room was in a terrible state. The carpet was ripped and stained. Cracks in the ceiling, stained toilet seat (it wasn’t pee stains leftover just some sort of stains that wouldn’t come off). Overall a very shabby hotel and I wouldn’t recommend it nor stay there again. I only stayed there for a night but for a longer stay pick something nicer. It is however very close to the beach which is why I picked it so that’s a plus point for it.
Stayed 1 night in Jul 2025

4/10 Poor

Allison Joanne

Disliked: Cleanliness, property conditions & facilities
The bedroom was very hot, a fan was provided. The curtains were hanging off the rail so couldn't be closed to block out the sun, there was an old cheerio on the bathroom floor. There was a mould patch on the ceiling in the bathroom. The TV in the bedroom did not work. Breakfast did not start until 8am.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, great location and hospitality

Staff were wonderful, very welcoming, professional, and attentive.The room was above expectations, bright clean and comfortable.One or two minor areas of detail in the room need patching up but very acceptable.Common areas are excellent, breakfast was great and the breakfast team were super welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable stay

Had a great time at the Bournemouth East Cliff Hotel! Room was really good and spacious, with a seaview. Enjoyed the outdoor and indoor pool and the jacuzzi at the Carlton. Staff couldn't have been more friendly and helpful at all times. Thank you Joey and Alison
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Kids running the corridors all night till 3am

Hotel is in fine condition and value for money. Staff are trying the best they can but some issues with hot water running out due to a tank issue meant I was offered another room. This was excellent and handled by receptionist in a calm and professional manor. What let the trip down was the kids allowed to run up and down the halls knocking and shouting on each others doors till 3am. Not the hotels issue but gives an example of the type of people who frequent these types of hotels. Did notify the reception on check out and he said they would try to stop this but I was leaving so I hope the other guests who complained about the same thing at breakfast got this cleared up for the rest of their stay. Apart from these issues it was straight 6 or 7 out of 10 for the facilities and a 9 out of 10 for the staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and the service from them was second to none. Beautiful property very Victorian which is what I like about bournemouth l would stay again . Walking distance to beach and town.
Stayed 2 nights in Aug 2022

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