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Bournemouth West Cliff Hotel & Spa

3.0 star property
Travelers find a peaceful retreat at this spa hotel where they can enjoy rejuvenating treatments, take refreshing dips in the pools, or relax in the garden

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Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge - Bournemouth West Cliff Hotel & Spa (Bournemouth)
Interior detail - Bournemouth West Cliff Hotel & Spa (Bournemouth)
Lounge - Bournemouth West Cliff Hotel & Spa (Bournemouth)
Library - Bournemouth West Cliff Hotel & Spa (Bournemouth)
Bar (on property) - Bournemouth West Cliff Hotel & Spa (Bournemouth)
Bournemouth West Cliff Hotel & Spa, in Bournemouth City Centre, offers a tranquil escape with two indoor pools, body wraps, and facials at the spa. Enjoy the lovely garden and unwind at the bar after a day of relaxation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(39 reviews)

Highlights

LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

7.4 out of 10
Good
(20 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near the beach, Bournemouth West Cliff Hotel & Spa is in Bournemouth City Centre, a neighborhood in Bournemouth. Corfe Castle is a notable landmark, and the area's natural beauty can be seen at Bournemouth Beach and New Forest National Park. Oceanarium and Laser Quest Bournemouth are also worth visiting. Kayaking, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Bournemouth travel guideOpens in a new window
Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • Bournemouth Lower Gardens - 9 min walk - 0.5 miles
  • Bournemouth Beach - 9 min walk - 0.5 miles
  • Bournemouth International Centre - 12 min walk - 0.7 miles
  • Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel near Bournemouth International Centre
Near Bournemouth Beach, Bournemouth West Cliff Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a body wrap, a body treatment, or a body scrub at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • 5 meeting rooms, an elevator, and a 24-hour front desk
  • Laundry services, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Bournemouth West Cliff Hotel & Spa have a pool?

Yes, this property has 2 Indoor pools. The pool is closed seasonally each year from December 24 to December 26. The pool is closed on New Year's Eve and New Year's Day.

Is Bournemouth West Cliff Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 10 per night.

What time is check-in at Bournemouth West Cliff Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bournemouth West Cliff Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Where is Bournemouth West Cliff Hotel & Spa located?

Located in Bournemouth City Centre, this luxury hotel is within a 15-minute walk of Durley Chine Beach, Bournemouth International Centre, and Bournemouth Beach. The Square and Bournemouth Lower Gardens are also within 15 minutes.

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Reviews

Bournemouth West Cliff Hotel & Spa Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 343 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay , very clean , staff helpful. Lots to choose for breakfast, nice fresh and hot. We had such a good stay we decided to stay an extra night .
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen Keith

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect , check in easy , room was ready early , all staff at reception and bar were excellent , happy and welcoming. Room was fab , nice quiet sleep & at this time of year an amazing price.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities
Great staff on reception, swim included, bar staff friendly and brilliant breakfast, including gluten-free options! We will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice spa will definitely be returning
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Atmosphere is important and the staff went above and beyond to be friendly and helpful. We went out of season so that may have made a difference to the dynamic. There was calm and peace both important to us. The breakfast was superb although I wanted to give some tips as to how to make the best scrambled eggs! You had to choose your time to use the pool as not always available but the gym was generally quiet. We are looking forward to returning next year.
Stayed 7 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay attentive staff. Hotel rooms in good order and very convenient for the BIC 15 min walk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room was a bit tired and in need of a bit updating the meals were expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, pool was great. No air con in room was the only negative
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great facilities
Stayed 1 night in May 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely stay. Staff super helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, public transport links, pool/gym/spa off road parking. All of these things influenced our choosing West cliff. We had not visited Bournemouth before. We would use it again if in the area.
Stayed 4 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, most of the staff were helpful, except one lady in the restaurant. Pool was clean. I struggled getting in the shower as it was over the bath. I have a bad leg. I used the shower by the pool instead. I should have asked for a disabled room, which I did not. Overall it was good. Food was reasonably priced, but drinks were very expensive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

All the staff were great, very friendly and nice to my kids. Pool warm and very nice. Family room spacious, bed comfy, not a great view! Good breakfast but could offer more than scrambled eggs and more fruit. Location is good, short walk to lovely beach.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect! Some people expect to much.

Lovely stay! Large family room. The children enjoyed the swimmimg pool and used it both days. Cheap 24 hour parking. Couldnt fault. Will return.
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean nice staff would stay again
Stayed 2 nights in Mar 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
The hotel is perfectly nice - room and bed comfortable. It is a bit tired and worn looking and maybe a refurb of the upstairs/bedrooms would be good. Carpets in corridors not great. A bit noisy from the road outside (I was in a room facing the road). Plus points are very nice little swimming pool - not too crowded. Staff all pleasant and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities
Pool was great, room had no AC
Stayed 1 night in Aug 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
Stayed 2 nights in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Stayed 3 nights in May 2025

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel. Well appointed rooms and air conditioning was excellent. Staff always attentive and recommended a lovely Indian restaurant nearby. Slight disappointment with the breakfast as only served scrambled eggs with no other options
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Bed was comfortable. Reasonable breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel It's gets a bit hot for some rooms with no air con Facilities top notch
Stayed 7 nights in Jul 2025