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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lounge
Bar (on property)
Property entrance
Bournemouth West Cliff Hotel & Spa, in Bournemouth City Centre, offers a tranquil escape with two indoor pools, body wraps, and facials at the spa. Enjoy the lovely garden and unwind at the bar after a day of relaxation.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool
Treatment room

Spa

The on-site spa has some ways to help you recharge. The hotel's spa offers massages and wellness treatments such as body scrubs, body wraps, facials, and hydrotherapy. Other on-site facilities include a steam room, a sauna, and a hot tub.

Spa
Spa

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

7.2 out of 10
Good
(18 reviews)

Highlights

Air conditioning
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(4 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(32 reviews)

Highlights

LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located near the beach, Bournemouth West Cliff Hotel & Spa is in Bournemouth City Centre, a neighborhood in Bournemouth. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Bournemouth Pier and Oceanarium are also worth visiting. Kayaking, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Bournemouth travel guideOpens in a new window
Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • Bournemouth Beach - 9 min walk - 0.5 miles
  • Bournemouth International Centre - 12 min walk - 0.7 miles
  • Oceanarium - 12 min walk - 0.7 miles
  • Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪DYMK - ‬6 min walk
  • ‪Zim Braai - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel near Bournemouth Beach
Close to Bournemouth International Centre and Bournemouth Pier, Bournemouth West Cliff Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a body scrub, a manicure/pedicure, or a facial at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Laundry services, a banquet hall, and a 24-hour front desk
  • Meeting rooms, a front-desk safe, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Bournemouth West Cliff Hotel & Spa have a pool?

Yes, this property has 2 Indoor pools. The pool is closed seasonally each year from December 24 to December 26. The pool is closed on New Year's Eve and New Year's Day.

Is Bournemouth West Cliff Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bournemouth West Cliff Hotel & Spa?

Self parking is available for GBP 10 per night.

What time is check-in at Bournemouth West Cliff Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bournemouth West Cliff Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Where is Bournemouth West Cliff Hotel & Spa located?

Located in Bournemouth City Centre, this luxury hotel is within a 15-minute walk of Durley Chine Beach, Bournemouth International Centre, and Bournemouth Beach. The Square and Bournemouth Lower Gardens are also within 15 minutes.

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Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been several times always a pleasure
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Brill hotel will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Tuvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant walk down to the local beach Great facilities and bar - a pool table or darts would make it perfect
Stayed 2 nights in Aug 2025

8/10 Good

Vinoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. I was very welcome and i was a bit early, as soon as my room was ready a nice women at the reception was calling to inform me that my room was ready. We had dinner at the hotel and staff and manager was very kind. Food was delicious compliment to the chef. We had a lovely weekend.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were amazing, Josh on reception was the first staff member that we met. He could see I was struggling with my cases and came to my rescue. Both myself and my husband have mobility issues. Josh made such a great first impression, and from that moment we were not disappointed. The accessible room was fantastic, the breakfast was second to none. We will definitely be returning, we felt totally pampered.
Stayed 6 nights in Aug 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely stay. Staff super helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great facilities
Stayed 1 night in May 2025

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price does not reflect quality at all. Better off going to travelodge
Stayed 1 night in Aug 2025

2/10 Terrible

Sherri

Liked: Cleanliness
Disliked: Staff & service
Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Mel

Liked: Amenities, property conditions & facilities
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Stayed 4 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Jain
Stayed 2 nights in Jul 2025

6/10 Okay

tom

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty room, we booked large room for four people. Really horrid damp smell that I later realised was the carpet bellow the air conditioning unit, When it kept me up most of the night dripping on to the floor. The room also had visible wet walls and a very cracked ceiling. Staff were really good, and great with the children too. Food was fine. Spa facilities very good. Overall way over priced as there’s no way I’d live in the conditions our room was in.
Stayed 1 night in Aug 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Bed was comfortable. Reasonable breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean nice staff would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely .staff were excellent Bournemouth was not so good though
Stayed 3 nights in May 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great for families
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Amazing stay at west cliff hotel. Comfortable clean. Friendly helpful staff. Delicious food.
Stayed 7 nights in May 2025

4/10 Poor

Mumtaz

Disliked: Cleanliness, amenities, property conditions & facilities
Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Stayed 2 nights in Aug 2025

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