Ratings based on 794 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
3 out of 5
by A verified traveler from Lake Havasu City

Posted Feb 17, 2020 on Expedia
Positives; hotel/room was clean, updated, indoor pool, gym, friendly staff, great location. Negatives; room smelt like bug spray, not enough parking at night, loud music from bar till 2am, can hear every footstep from upstairs, shower goes cold then hit every time upstairs flushed.
Comment from Hotel Management
Feb 17, 2020 by JflorBW, Hotel Management
Thank you for detailed feedback. We will look into this and deal with it internally. We hope to see you again.
3 out of 5
by A verified traveler

Posted Feb 14, 2020 on Expedia
Comment from Hotel Management
Feb 15, 2020 by JflorBW, Hotel Management
Thanks for staying with us. We appreciate your feedback.
1 out of 5
by A verified traveler

Posted Feb 11, 2020 on Expedia
Comment from Hotel Management
Feb 15, 2020 by JflorBW, Hotel Management
Thanks for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler from Henderson

Posted Feb 8, 2020 on Expedia
The property was much more modern and clean then I expected
Comment from Hotel Management
Feb 8, 2020 by JflorBW, Hotel Management
Thank you so much we hope to see you again soon
5 out of 5
by A verified traveler

Posted Feb 3, 2020 on Expedia
Newly renovated and Abigail at the front desk was lovely to interact with.
Comment from Hotel Management
Feb 8, 2020 by JflorBW, Hotel Management
Thank you for your feedback I will relay your kind words to Abigail
5 out of 5
by A verified traveler

Posted Feb 1, 2020 on Expedia
Comment from Hotel Management
Feb 8, 2020 by JflorBW, Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

Posted Jan 21, 2020 on Expedia
Bathroom outlets were not working. Walls are thin. We could hear our neighbors.
Comment from Hotel Management
Jan 28, 2020 by JflorBW , Hotel Management
We are so sorry that you experienced these inconveniences. We are a 24 hour property and you can call us with any concerns at any time. We will do whatever we can to accommodate your needs and expectations, please come back and visit us again soon.
5 out of 5
by A verified traveler from Ont

Posted Jan 20, 2020 on Expedia
Great full breakfast and hot tub and pool loved the coffee with flavoured creamer ❤️❤️
Comment from Hotel Management
Jan 20, 2020 by JflorBW, Hotel Management
That's wonderful to hear. Thank you so much for your feedback! Please come back and see us again!
5 out of 5
by A verified traveler

Posted Jan 2, 2020 on Expedia
Comment from Hotel Management
Jan 5, 2020 by JFlorBW, Hotel Management
Thank you so much for your feedback! We are overjoyed to see you had a great stay!
5 out of 5
by A verified traveler from Canada

Posted Jan 1, 2020 on Expedia
Great check in, quick and friendly. The clerk even phoned an area restaurant to confirm their opening hours for us. The room was clean and all the room amenities were nicely presented. The only draw back is the pool is in a separate building and the door fronts to the room are on outside which is less inviting to leave once inside.
Comment from Hotel Management
Jan 5, 2020 by JFlorBW, Hotel Management
Thank you for your kind remarks on our staff and property. Please come back again we would love to have you.