Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 25, 2024 on Expedia
If you want sleep good and relax I can recommend
Comment from Hotel Management
Mar 25, 2024 by Best Western Hoover Dam, Hotel Management
Thank you so much for your kindness, we hope to see you again soon!
by A verified traveler
Posted Mar 25, 2024 on Expedia
I’m thankful the staff let us check in early and let me change my room to the first floor for my elderly father.
Comment from Hotel Management
Mar 25, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for your kindness, we are glad we were able to accomodate you. We hope you'll join us again soon!
by A verified traveler
Posted Mar 22, 2024 on Expedia
Quiet, clean, and safe property. Nice pool too. Also, front desk clerk, Katie was a pleasure.
Comment from Hotel Management
Mar 25, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for your kind review, we hope to see you again soon!
by A verified traveler
Posted Mar 12, 2024 on Expedia
This place is so thin walled that you will hear the person next door (over or below) blink. When they open the shower you have the sound of a tornado in your room
Comment from Hotel Management
Mar 13, 2024 by BW Hoover Dam , Hotel Management
Thank you for letting us know, we will be sharing the information with the right departments.
by A verified traveler
Posted Mar 9, 2024 on Expedia
Loud music outside the office and by pool until 9pm. Staff said they weren't allowed to turn it off. We moved after the 1st night to the far end of the complex and it was better.
Breakfast is marginal.
Thin walls - turned on AC for "white noise" but it was very noisy.
Comment from Hotel Management
Mar 9, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for taking the time to give us your thoughts. I will discuss these concerns with my team and see what steps we can take to better future stays. We hope you'll come back and join us again soon.
by A verified traveler
Posted Mar 2, 2024 on Expedia
Comment from Hotel Management
Mar 4, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for your kind review, we hope you'll come see us again soon.
by A verified traveler
Posted Feb 29, 2024 on Expedia
Nice simple rooms. Clean. Friendly front desk staff.
Comment from Hotel Management
Feb 29, 2024 by Hotel Management, Hotel Management
Thank you so much for your kind words, Tim. We're so happy you enjoyed your stay with us!
by A verified traveler
Posted Feb 27, 2024 on Expedia
Elevator to upper rooms, great water pressure, very friendly front desk staff, clean parking lot and building...
Room was not cleaned for 3 days even when requested. We were forgotten.
Comment from Hotel Management
Feb 27, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for taking the time to give your valuable feedback. I will discuss this matter with my team, I apologize you did not get the service requested.
by A verified traveler
Posted Feb 27, 2024 on Expedia
Staff
Comment from Hotel Management
Feb 27, 2024 by BW Hoover Dam, Hotel Management
Thank you so much. We will let the staff know.
by A verified traveler from Norwalk
Posted Feb 24, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by Best Western Hoover Dam, Hotel Management
Thank you for your kind review. Come see us again soon!