- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Located in Cambridge, The Charles Hotel is in the city center and on a river. Museum of Science and House of Blues Boston are cultural highlights, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden.
The construction is a bit much and there isn’t any form of knowing how much is going on prior to arrival. There was a human hair ball in the shower which was upsetting and a septic system-type smell in the hallway. generally i enjoy my stays here and so does my family. unfortunately this time seemed sub par on cleanliness and comfort. however the staff is kind and henrietta’s is great.