The room was comfortable, although when I turned up the thermostat to warm the room a bit it spit out only cold air. I called the front desk on this and they said it would take several minutes for it to warm, but I ran it for several minutes and did not notice any warming, so I turned it off as the room was only getting cooler. Eventually, the room warmed on its own with me in it. I was disappointed that the outdoor pool was not available but they said they were doing major renovations, so I will look forward to using that the next time I stay there. All in all, I find the Sonesta to be a very nice, comfortable place to stay.