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Residence Inn by Marriott Boston Downtown / South End

3.0 star property
Travelers fuel up with continental breakfast before hitting the 24-hour gym at this South End hotel, with world-class art museums just a short walk away

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Lobby - Residence Inn by Marriott Boston Downtown / South End (Boston)
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher - Residence Inn by Marriott Boston Downtown / South End (Boston)
Exterior - Residence Inn by Marriott Boston Downtown / South End (Boston)
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi - Residence Inn by Marriott Boston Downtown / South End (Boston)
Desk, laptop workspace, iron/ironing board, free WiFi - Residence Inn by Marriott Boston Downtown / South End (Boston)
The Residence Inn by Marriott Boston Downtown/South End places visitors in a charming Boston neighborhood. Guests enjoy continental breakfast, a 24-hour gym, dry cleaning, in-room WiFi, and a bar. Helpful staff guide visitors to nearby Northeastern University and top attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(112 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

South End, a neighborhood in Boston, is home to Residence Inn by Marriott Boston Downtown / South End. Copley Place and Faneuil Hall Marketplace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common. Looking to enjoy an event or a game while in town? See what's going on at Fenway Park.
Visit our Boston travel guideOpens in a new window
Map
2001 Washington Street, Boston, MA, 02119

What's nearby

  • Northeastern University - 6 min walk - 0.4 miles
  • Boston Medical Center - 11 min walk - 0.6 miles
  • Boston Museum of Fine Arts - 16 min walk - 0.9 miles
  • Fenway Park - 3 min drive - 1.4 miles
  • Copley Place - 3 min drive - 1.1 miles

Getting around

  • Boston Ruggles Station - 10 min walk
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Yummy Yummy - ‬6 min walk
  • ‪Slades Bar & Grill - ‬7 min walk
  • ‪Suya Joint - ‬8 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel near Northeastern University
Located close to Boston Medical Center and Boston Museum of Fine Arts, Residence Inn by Marriott Boston Downtown / South End provides free continental breakfast, a free grocery shopping service, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Valet parking (surcharge), an electric car charging station, and smoke-free premises
  • 3 meeting rooms, a 24-hour front desk, and free newspapers
  • An elevator, a front-desk safe, and wedding services
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate dining areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Separate dining areas, recycling, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Frequently asked questions

Is Residence Inn by Marriott Boston Downtown / South End pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55.00 per night. Limited spots are available.

What time is check-in at Residence Inn by Marriott Boston Downtown / South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Boston Downtown / South End?

Check-out is at 11:00 AM.

Where is Residence Inn by Marriott Boston Downtown / South End located?

Located in South End, this hotel is within a 15-minute walk of Northeastern University and Boston Medical Center. Boston Museum of Fine Arts and Copley Place are also within 1 mi (2 km). Massachusetts Ave. Station is 14 minutes by foot and Northeastern University Station is 15 minutes.

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Reviews

Residence Inn by Marriott Boston Downtown / South End Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

8/10 Good

Phuong

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice. Breakfast had good selections.
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was helpful, courteous and kind. The location was perfect for our trip. The continental breakfast was a plus. I will definitely use again.
Stayed 3 nights in Jan 2026

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about it. It was clean, everyone one kind, and the food was really good. I would definitely stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hai Fen

Liked: Cleanliness, amenities, property conditions & facilities
We used this hotel several time in recent 4 years. The food gets much better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Foster

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent! Staff very friendly, the only thing I didn't like was a room service woman banging on my door about an hour and a half to check out time. Aside that, the Residence Inn by Marriott at Downtown, South End, Boston, is the best hotel experience I have ever had.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and room
Stayed 1 night in Aug 2025

4/10 Poor

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, but the customer service was terrible. Everyone was rude - I’d say the only ones who weren’t rude were the valet men.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Rooms clean. Lovely lounge area where we could sit and work until the baseball game. All around great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
We booked our stay here for work. We had a coast-to coast red eye flight and were dead tired. We came in to the hotel early to see if we could have them hold our bags. Alas, they had a room ready for us. It literally saved our life, as we could take a nap, because who can sleep on a plane? The room was clean, the staff very, very helpful and accommodating. It is in a walkable location to the hospital district and to other areas like the Prudential Center, etc. Appreciate the hotel staff looking out for weary travelers!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities
Clean, and convenient location only 10-15 min ride to most areas in Boston. Staff was friendly and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a good price
Stayed 3 nights in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were very helpful with questions we had and were very friendly during our stay! : )
Stayed 6 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay, especially if you are spending any time at nearby universities. It's also close to many of the venues in the downtown Boston area.
Stayed 4 nights in Jul 2025

10/10 Excellent

alice a

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff was friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Swarsattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was clean
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best street, but once inside, everything was good quality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vickie

Liked: Cleanliness, amenities, property conditions & facilities
Super attentive staff. Loved our stay!
Stayed 6 nights in Jun 2025

10/10 Excellent

BRYANT

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the breakfast was good, the service was excellent, I would definitely go there again
Stayed 4 nights in Jun 2025

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right outside the city and there was a grocery store right across the street. Very clean and quiet.
Stayed 4 nights in Sep 2025

8/10 Good

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is excellent, clean, and no complains. The surroundings with a lot of homeless that I didn't feel so safe.
Stayed 6 nights in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I flew up to Boston for a concert over the weekend. I read quite a few negative reviews about this hotel and the area, but I have absolutely no complaints. All the staff were very friendly and accommodating, room was clean, and the complimentary breakfast had plenty of options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Great property close to everything. Great staff. Will stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please be aware hotel is not in the safest location. Drug use was prevalant just down the blick in broad daylight. Hotel was clean and good service.
Stayed 4 nights in Aug 2025