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Aparthotel

Marriott Vacation Club® at Custom House, Boston

3.5 star property

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Rooftop terrace - Marriott Vacation Club® at Custom House, Boston (Boston)
1 bedroom, in-room safe, blackout drapes, iron/ironing board - Marriott Vacation Club® at Custom House, Boston (Boston)
Bar (on property) - Marriott Vacation Club® at Custom House, Boston (Boston)
Daily continental breakfast for a fee - Marriott Vacation Club® at Custom House, Boston (Boston)
View from property - Marriott Vacation Club® at Custom House, Boston (Boston)
Marriott Vacation Club at Custom House in downtown Boston offers families an arcade/game room and playground. Guests enjoy in-room WiFi, gym access, and an evening bar. Visitors consistently praise the attentive staff who enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Boston, a neighborhood in Boston, Marriott Vacation Club® at Custom House, Boston is near a metro station. Faneuil Hall Marketplace and Copley Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Take an opportunity to explore the area for water adventures such as sailing. Visit our Boston travel guide
View more Aparthotels in Boston
Map
3 Mckinley Square, Boston, MA, 02109

What's nearby

  • Faneuil Hall Marketplace
    Faneuil Hall Marketplace
    2 min walk - 0.1 miles
  • Boston Harbor
    Boston Harbor
    2 min walk - 0.1 miles
  • New England Aquarium
    New England Aquarium
    3 min walk - 0.2 miles
  • Boston Common
    Boston Common
    11 min walk - 0.6 miles
  • Boston in Massachusetts, USA by the TD Garden and Zakim Bridge.
    TD Garden
    14 min walk - 0.8 miles

Getting around

  • Aquarium
    2 min walk
  • South Station
    13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    18 min drive

Restaurants

  • Bostonia Public House
    1 min walk
  • Wicked Lobsta
    2 min walk
  • Mr. Dooley's
    3 min walk
  • The Hong Kong
    1 min walk
  • Warehouse Kitchen + Sports Bar
    2 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Games
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 25 floors
  • 84 units
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2027 to April 1 2027 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 56 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Check-out is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

Located in Downtown Boston, this aparthotel is within a 15-minute walk of Faneuil Hall Marketplace, Boston Common, and TD Garden. Boston Public Garden and Boston Convention and Exhibition Center are also within 2 mi (3 km). Aquarium and State St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marriott Vacation Club® at Custom House, Boston Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 493 out of 635 reviews
Rating 8 - Good. 106 out of 635 reviews
Rating 6 - Okay. 23 out of 635 reviews
Rating 4 - Poor. 9 out of 635 reviews
Rating 2 - Terrible. 4 out of 635 reviews

Reviews

Verified

10/10 Excellent

Noelle

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location and clean room with beautiful views. Very comfortable and convenient.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel is in the perfect area to go to Faneuil hall as well as to the north end everything’s in walking distance multiple restaurants you can eat high-end or very inexpensive fun time for all
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, check-in, communication, listing accuracy
great location great amenities no restaurant but a bar and breakfast area highlight is the building the rooftop kids enjoyed playing pool i recommend and will be going back
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was great view was ok staff were amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thomas Benjamin

Liked: Cleanliness, staff & service, amenities
Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Historic building in great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very helpful staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mavelys de la

Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin process, staff extremely friendly and helpful with directions etc.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds! Staff very friendly and helpful.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ronit

Liked: Cleanliness, check-in, communication, listing accuracy
This is a beautiful property. The 360 observation deck gives you a full view of the city of Boston which is more than a pleasant surprise. While we were staying, the upper floor elevator was out of service, so we had to hike up 6 or 8 floors to get there. For the room, we walked into a loft suite. It's great, the only problem is, the bathroom is downstairs, it's a bit of a hazard to go to the bathroom in the middle of the night. The property lacking a restaurant was a bit of an issue because the continental breakfast doesn't look good at all. We ended up walking to the next block and had breakfast at a hotel restaurant. But overall, if you like a bit of history and spacious clean rooms with good location, I would recommend this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast, good location, friendly staff, downside the heating in the bedroom wasn't working and it was cold.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Very helpful staff.
Stayed 1 night in Jul 2025
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Property is old but comfortable and interesting. Must use valet parking. Easy walk to tourist activities.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Jul 2025