Mandarin Oriental, Boston

5.0 star property
Luxury hotel with full-service spa connected to a shopping center in Boston

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May 2024

Mandarin Oriental, Boston

Photo gallery for Mandarin Oriental, Boston

Lobby
Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe
Point of interest
Frette Italian sheets, premium bedding, minibar, in-room safe
Separate tub and shower, deep soaking tub, designer toiletries

Overview of Mandarin Oriental, Boston

9.4

Exceptional

Popular amenities

  • Pet friendly
  • Breakfast available
  • Parking available
  • Restaurant
  • Bar

Explore the area

776 Boylston St, Boston, MA, 02199
  • Popular LocationHynes Convention Center2 min walk
  • Popular LocationCopley Square6 min walk
  • Popular LocationFenway Park16 min walk
  • AirportBoston, MA (BNH-Boston Harbor Seaplane Base)17 min drive

Room options

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Double Room, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Residential)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 97 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Premier)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Premier)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 97 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 242 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner (Back Bay)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 158 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Boston

Located in Back Bay neighborhood, Mandarin Oriental, Boston is connected to a shopping center. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and some of the area's popular attractions include New England Aquarium and Museum of Science. Looking to enjoy an event or a game? See what's going on at TD Garden, or consider Encore Boston Harbor for a night out. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Newbury Street - 1 min walk
  • Hynes Convention Center - 2 min walk
  • Copley Square - 6 min walk
  • Northeastern University - 14 min walk
  • Fenway Park - 16 min walk

Getting around

  • Copley Station - 5 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 17 min drive

Restaurants

  • Eataly - 5 min walk
  • Wagamama - 1 min walk
  • Atlantic Fish Co. - 1 min walk
  • Porto - 3 min walk
  • Starbucks - 1 min walk

About this property

Mandarin Oriental, Boston

Luxury boutique hotel near Copley Square
Near Northeastern University and Fenway Park, Mandarin Oriental, Boston provides shopping on site, a hair salon, and dry cleaning/laundry services. Treat yourself to a body treatment, a facial, or a hot stone massage at The Spa at Mandarin Oriental, Boston, the onsite spa. The onsite restaurant, Ramsay's Kitchen, features local and international cuisine. Pilates classes and yoga classes are offered at the health club; Mandarin Oriental, Boston also has a fireplace in the lobby, car rentals on site, and a bar. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a business center and a steam room.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), massage treatment rooms, and a computer station
  • Guest reviews say great things about the location
Room features
All 148 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • HDTVs with premium channels and DVD players
  • Separate sitting areas, on-request microwaves, and free infant beds

Languages

Chinese (Mandarin), English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10:30 AM for a fee: USD 30–65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30–65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Frequently asked questions

Is Mandarin Oriental, Boston pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mandarin Oriental, Boston?

Valet parking is available for USD 72 per night.

What time is check-in at Mandarin Oriental, Boston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Boston?

Check-out is at noon.

Where is Mandarin Oriental, Boston located?

Located in Back Bay, this luxury hotel is steps from Boylston Street, Newbury Street, and The Shops at Prudential Center. Hynes Convention Center and Copley Place are also within 5 minutes. Copley Station is only a 5-minute walk and Hynes Convention Center Station is 7 minutes.

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 264 reviews" "
Rating 8 - Good. 42 out of 264 reviews" "
Rating 6 - Okay. 11 out of 264 reviews" "
Rating 4 - Poor. 8 out of 264 reviews" "
Rating 2 - Terrible. 4 out of 264 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms in the middle of Back Bay. Bed was so comfortable!
Stayed 4 nights in Mar 2024

6/10 Okay

Siuman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in an amazing location of Boston. Staff at the front desk were polite and helpful, but I can't say the same for the doormen. There's usually three men standing in front of the hotel and non helped to open the door or assist my daughter and I as we tried to roll our luggages out the revolving door and once we were out they did not even help or ask if we needed assistance to load our luggages onto our uber.
Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Eliza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luiz, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places I have ever stayed
Stayed 26 nights in Sep 2023

4/10 Poor

tom

Business traveler
Liked: Cleanliness, staff & service, room comfort
Updated ?
The decor is abysmal
Stayed 1 night in Sep 2023

10/10 Excellent

Jonatas, Sao Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service and structure. Room has great space and comfort.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. Found hotel a little tired. Sometimes a door man - other times not. Staff is so-so friendly, will respond if spoken to but not outgoing in any way. Room was disappointing - very small, painted white walls, too much furniture, etc. Just seems like they’ve lowered their standards a bit.
Stayed 1 night in Jul 2023