Ratings based on 4,249 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by GM, Hotel Management
Ashaunti, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
Front desk was not personable
Comment from Hotel Management
Mar 27, 2024 by GM, Hotel Management
We're pleased to know you had a pleasant stay Donna, however, we are truly sorry for any issues you had with our front desk team. We hope you will accept our apologies for this unpleasant encounter. We want to show every guest our dedication to outstanding service; therefore, we truly regret this was not your experience. Thank you for choosing us, and we hope to have another opportunity to show you the inspiring hospitality you deserve.Best Regards, Sam Sudah General Manager
by A verified traveler from spring valley
Posted Mar 27, 2024 on Expedia
Great place to stay but limited dining options
Comment from Hotel Management
Mar 27, 2024 by GM, Hotel Management
We appreciate you choosing our hotel and sharing your feedback, Joel. It is nice knowing you had a pleasant stay despite the limited dining options in our immediate vicinity. It was our pleasure having you as our guest, and we hope we will see you here again! Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
Quick and easy
Comment from Hotel Management
Mar 28, 2024 by GM, Hotel Management
Thank you for the kind words and perfect five-star rating, Heidi! We couldn't be happier knowing you enjoyed our friendly and efficient hospitality. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by GM, Hotel Management
Thank you for the perfect five-star rating, Sue! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards, Sam Sudah General Manager
by A verified traveler from West Lebanon
Posted Mar 27, 2024 on Expedia
As always, another pleasant experience with staff and facilities.
Comment from Hotel Management
Mar 27, 2024 by GM, Hotel Management
Thank you for choosing Hampton Inn Boston-Logan Airport once again, Ralph! It is great knowing you experienced another pleasant stay with us. We enjoyed hosting your most recent visit and look forward to being your continued hotel of choice when your plans bring you to Boston.Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by GM, Hotel Management
Johannah, thank you for taking a moment to rate your experience. We are glad to know that we provided you with a great stay throughout your visit. All of us here at Hampton Inn Boston-Logan Airport look forward to your next visit!Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
Excellent service.
Comment from Hotel Management
Mar 27, 2024 by GM, Hotel Management
Euder, thank you for staying at the Hampton Inn Boston-Logan Airport and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we are pleased to know you appreciated our friendly hospitality. We hope you will consider us your home away from home every time you visit the area, and we look forward to seeing you again!Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
It was not too clean
Comment from Hotel Management
Mar 27, 2024 by GM, Hotel Management
Celina, on behalf of our entire team, we would like to sincerely apologize if the cleanliness of your room fell short of your expectations. We do not take these concerns lightly, and we are disappointed that this was your experience. We have addressed this with our housekeeping leadership team, and we are grateful for your candid feedback. We hope you will consider giving us another opportunity so we can show you the flawless stay you deserve. Best Regards, Sam Sudah General Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
Muy mal las encargadas que dan informes para el shuttle
Muy mal
Comment from Hotel Management
Mar 26, 2024 by GM, Hotel Management
We are genuinely disappointed to learn of your recent experience with our shuttle service, Katy. Your comments have been shared with our leadership team and will be promptly addressed. We hope you will accept our sincere apologies and provide us with the opportunity to demonstrate our commitment to you and all guests whenever you return to the area. Best Regards, Sam Sudah General Manager