Ratings based on 2,163 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Customer Service, Hotel Management
Jas, it's wonderful to see your perfect rating of Hyatt House Boston Burlington! Our team is thrilled you had such a pleasant experience. We hope to welcome you back in the near future!
by A verified traveler
Posted Mar 7, 2024 on Expedia
Gluten Free options were very limited….no bread for toasting
Comment from Hotel Management
Mar 8, 2024 by Customer Service, Hotel Management
Patricia, thank you for sharing your feedback after your recent stay at Hyatt House Boston Burlington. We understand you would have liked more selections when it comes to gluten-free options. Rest assured, your feedback is incredibly valuable as we continually seek ways to diversify and improve our menu offerings. We appreciate your input and look forward to serving you even better during your next visit.
by A verified traveler
Posted Mar 5, 2024 on Expedia
Perfect for being near Boston and Salem. Suites were big enough for my party of 6. Breakfast every morning made it easy.
Comment from Hotel Management
Mar 6, 2024 by Customer Service, Hotel Management
Nioshi, it sounds like the spacious suites at Hyatt House Boston Burlington and our daily breakfast offerings helped make your visit an effortless one. We're thrilled to have been ideally located for your Boston and Salem explorations. Your satisfaction is extremely important to us. Please consider returning for another delightful experience when you're back in the area.
by A verified traveler
Posted Mar 4, 2024 on Expedia
Comment from Hotel Management
Mar 6, 2024 by Customer Service, Hotel Management
Thank you for the 5/5 rating, Jamilah!It's excellent you enjoyed your time at Hyatt House Boston Burlington so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
by A verified traveler
Posted Feb 26, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Customer Service, Hotel Management
We appreciate you taking the time to share your feedback, Darline.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
by A verified traveler
Posted Feb 26, 2024 on Expedia
It was a really nice friendly stay!
Comment from Hotel Management
Feb 27, 2024 by Customer Service, Hotel Management
Courtney, it's wonderful to hear that you had a delightful and engaging experience at Hyatt House Boston Burlington. Your feedback is much appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted Feb 16, 2024 on Expedia
Love it
Comment from Hotel Management
Feb 18, 2024 by Customer Service, Hotel Management
Orivaldo, it's wonderful to hear that you enjoyed your stay at Hyatt House Boston Burlington. Your positive feedback means so much to us and we're delighted to have left a positive impression. We look forward to your future visits!
by A verified traveler
Posted Jan 30, 2024 on Expedia
Parking fee?!?! Otherwise great hotel.
Comment from Hotel Management
Feb 1, 2024 by Customer Service, Hotel Management
Jamie, it's fantastic to hear that you enjoyed your stay at Hyatt House Boston Burlington. We appreciate your comment about the parking fees and understand your concerns. Please know that we aim to provide top-grade amenities that align pricing accordingly. We're looking forward to welcoming you back in the near future.
by A verified traveler from Naples
Posted Jan 27, 2024 on Expedia
Very large room
Comment from Hotel Management
Jan 29, 2024 by Customer Service, Hotel Management
Paul, it's wonderful to hear that you enjoyed the spacious accommodations at Hyatt House Boston Burlington. We strive to make our guests feel comfortable and at home. We hope to welcome you back soon for another pleasant stay.
by A verified traveler from Pembroke
Posted Jan 10, 2024 on Expedia
Comment from Hotel Management
Jan 13, 2024 by Customer Service, Hotel Management
We appreciate you sharing this positive rating, Hannah!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt House Boston Burlington. We want to share an even more enjoyable experience with you next time.