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DoubleTree by Hilton Boston - Downtown

Property class: 4

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Photo gallery for DoubleTree by Hilton Boston - Downtown

An outdoor patio with seating areas, tables, and string lights. - DoubleTree by Hilton Boston - Downtown (Boston)
A grand staircase with a wooden railing leading to a second floor, a flat-screen TV mounted on the wall, and a seating area with a round coffee table. - DoubleTree by Hilton Boston - Downtown (Boston)
A hotel room with a modern desk, a flat-screen TV, a coffee maker, and a lamp. - DoubleTree by Hilton Boston - Downtown (Boston)
A spacious lobby with a central seating area, a reception desk, and large windows offering views of the outdoors. - DoubleTree by Hilton Boston - Downtown (Boston)
A hotel with a modern glass facade, a prominent clock tower, and a sign for 'DoubleTree by Hilton'. - DoubleTree by Hilton Boston - Downtown (Boston)
Boston Common and Copley Square are located near DoubleTree by Hilton Boston - Downtown, which provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, Wisteria, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a TV, and a desk with a chair.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a television, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Mobility Accessible King Room with Tub

Mobility Accessible King Room with Tub

Mobility Accessible King Room with Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Mobility Accessible Two Double Room with Roll In Shower

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(101 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a television, and a city view through the windows.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

A hotel room with a large bed, a desk with a chair, a television, and a city view through the windows.

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A hotel room with a bed, a desk, a TV, a coffee maker, and a sofa.

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bay Village, a neighborhood in Boston, DoubleTree by Hilton Boston - Downtown is in the entertainment district and near the airport. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Harbor. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like Segway tours. Visit our Boston travel guide
Map
821 Washington Street, Boston, MA, 02111

What's nearby

  • A city street with buildings, including the Shubert Theatre and the Boch Center.
    Wilbur Theatre
    2 min walk - 0.1 miles
  • A public park with a large fountain, surrounded by trees and modern buildings.
    Boston Common
    6 min walk - 0.4 miles
  • A row of bronze sculptures of birds with colorful decorations on a cobblestone path in a park.
    Boston Public Garden
    6 min walk - 0.4 miles
  • A sidewalk lined with brick buildings, outdoor cafes, and pedestrians.
    Newbury Street
    8 min walk - 0.5 miles
  • Boch Center
    2 min walk - 0.1 miles

Getting around

  • Tufts Medical Center Station
    1 min walk
  • South Station
    12 min walk
  • Logan International Airport (BOS)
    13 min drive

Restaurants

  • Starbucks
    1 min drive
  • Bar Moxy
    4 min walk
  • Wisteria Restaurant
    1 min walk
  • The Tam
    4 min walk
  • Rebel's Guild
    5 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Boston - Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 63.00 per night.

What time is check-in at DoubleTree by Hilton Boston - Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Boston - Downtown?

Check-out is at noon.

Where is DoubleTree by Hilton Boston - Downtown located?

Located in Bay Village, this hotel is within a 10-minute walk of Tufts Medical Center, Boston Common, and The Freedom Trail. Copley Square and Newbury Street are also within 15 minutes. Tufts Medical Center Station is only a 2-minute walk and Chinatown Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Boston - Downtown Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 669 out of 1049 reviews
Rating 8 - Good. 235 out of 1049 reviews
Rating 6 - Okay. 80 out of 1049 reviews
Rating 4 - Poor. 39 out of 1049 reviews
Rating 2 - Terrible. 26 out of 1049 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff especially Tiffany our server at dinner
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice place and connecting to public transportation and restaurants.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
We needed to stay there because it was close to the hospital. All in all it’s a good stay in OK area of Boston
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay with great food!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Nice bed. Good location.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. With nice location if you’re going to see a show in one of the theaters.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location was good. Staff very helpful and friendly. Breakfast was great but pricey. Cleanliness of hotel and room was excellent.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and attentive staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated next to downtown activities. Easy to walk everywhere. Check-in was easy and the staff was great. Only thing is beer at the hotel bar is way overpriced, actually more expensive than the World Cup stadium beer prices, not kidding.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and they also gave my kids chocolate chip cookies,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Comfortable bed and clean rooms. I stay a few times per year as it is directly across from Tufts Medical Center. The most convenient, safe and clean hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to the orange T line. Great service and breakfast. The staff is amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and well air conditioned. I enjoyed breakfast and the bar after dinner.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast menu is amazing! The servings were huge!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and a good night’s sleep. The room was very clean, and our beds were always made with professional care. Additionally, we enjoyed relaxing moments on the porch.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy checkin, good staff, nice bar/restaurant
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean room, comfy bed, an ok stay for 2 days. Great location. Starbucks in lobby is very convinient. Staff at front desk not friendly, not welcoming. The lady that checked me in was very rude. No hospitality at all.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as expected. The location is good for exploring Boston.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose to stay at this hotel because of its location. I was in Boston to see a show at a theater on Tremont St. I was able to easily walk to and from the theater. I traveled to Boston’s North Station on an Amtrak train. It was very easy to take the T from North Station to the hotel, a close walking distance to the Orange Line, Tufts stop. I knew in advance from other reviews, that this location is typically loud, lots of street noise. I prepared myself for that. I’m happy to report, I lucked out and my one night stay was quiet. I only heard two ambulance sirens briefly at 8am in the morning. All the staff I encountered were excellent, I appreciated the security and will stay here again the next time I’m in Boston to see a show in this neighborhood.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, very organized. I had a great view towards the city. The staff was wonderful very extremely satisfied with the staff. I got there early. I was checked in. It didn’t matter that I was early. I went to ask a question. Is it possible for me to check in early or do I have to wait? They said no you’re already checked in. Here’s the key here’s your room made it so so easy for me and my granddaughter to enjoy the two day day that we stayed in Boston at that hotel awesome staffs.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very friendly and informative staff and excellent location.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets and towels were pristine. The staff were friendly and helpful. Otherwise this is no better than a two star hotel. It is apparently being used as a hostel/dorm for tufts students. You can do MUCH better.
Stayed 1 night in Jul 2026