citizenM Boston North Station

4.0 star property
Central hotel connected to a shopping center in West End with 24-hour fitness

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May 2024

citizenM Boston North Station

Photo gallery for citizenM Boston North Station

Terrace/patio
Property entrance
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Property amenity

Overview of citizenM Boston North Station

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Free WiFi
  • Restaurant
  • Bar
  • Gym
  • Air conditioning

Check out the area

80-120 Causeway Street, Boston, MA, 02114
  • Popular LocationTD Garden1 min walk
  • Popular LocationFaneuil Hall Marketplace11 min walk
  • Popular LocationBoston Common18 min walk
  • AirportBoston, MA (BOS-Logan Intl.)6 min drive

Room options

King Room Downtown View

cleanliness

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

cleanliness

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Boston

Located in West End neighborhood, citizenM Boston North Station is connected to a shopping center. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Revere Beach. Looking to enjoy an event or a game? See what's going on at TD Garden, or consider Encore Boston Harbor for a night out. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • TD Garden - 1 min walk
  • Massachusetts General Hospital - 10 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • New England Aquarium - 17 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • Hub Hall - 1 min walk
  • Big Night Live - 1 min walk
  • The Greatest Bar - 1 min walk
  • West End Johnnies - 2 min walk
  • Budweiser Legends Club - 2 min walk

About this property

citizenM Boston North Station

Upscale hotel near TD Garden
Near Faneuil Hall Marketplace and Boston Harbor, citizenM Boston North Station provides a bar, a 24-hour gym, and a 24-hour business center. The onsite restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, a TV in the lobby, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and an elevator
  • Guest reviews say good things about the bar, breakfast, and helpful staff
Room features
All 272 rooms feature comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Is citizenM Boston North Station pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Boston North Station?

This property doesn't offer parking.

What time is check-in at citizenM Boston North Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Boston North Station?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston North Station located?

Located in West End, this hotel is within a 5-minute walk of TD Garden and The Freedom Trail. Faneuil Hall Marketplace and Boston Harbor are also within 15 minutes. North Station is only a 2-minute walk and Haymarket Station is 6 minutes.

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1550 out of 2234 reviews" "
Rating 8 - Good. 421 out of 2234 reviews" "
Rating 6 - Okay. 151 out of 2234 reviews" "
Rating 4 - Poor. 58 out of 2234 reviews" "
Rating 2 - Terrible. 54 out of 2234 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Oyniso, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful amenities, the coziest bed against huge window with the city view, very stylish, artsy. Also loved the lobby/lounge.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aejaz, Novi

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.. nice quaint place.. enjoyed the stay..
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley, Farmingdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I can say is, I wish they had valet parking
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for a father daughter trip. Staff were extremely friendly and everything was extremely clean. Location was amazing for a Celtics and Bruins game, most other attractions were within walking distance. Overall we loved this hotel and will stay again on our next trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The citizenM lives up to its motto of "affordable luxury." It's a stylish, chic hotel that has a very appealing range of amenities and aesthetics. But it's just.... different. The red "map carpet" in the halls is different. The dimly lit "iron heaven" room down the hall, where you go to iron clothes, is different. The safe under the bed is different. They provide AM and PM shampoo, which is different. Even the room key card has a hole in it... just to be different. So if you're looking for traditional, look elsewhere. But if you're in the mood for high-quality different, I'd recommend it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, only thing is that if you drop your phone in the corners of the bed like my child did, you will be without a phone for a while.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024