Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 24, 2024 on Expedia
Perfect weekend!
Comment from Hotel Management
Mar 24, 2024 by Coleen W , Hotel Management
Nancy, we are so happy to hear that you enjoyed your stay! Our team strives to provide a memorable experience for our guests, and we will be sure to share your great feedback. We look forward to hosting you again on your next visit to Boston.
by A verified traveler
Posted Mar 21, 2024 on Expedia
The property is close to all north end amenities and rooms were very clean
Easy valet and check in
Overall a very nice stay
Comment from Hotel Management
Mar 22, 2024 by Coleen W , Hotel Management
Taylor, thank for the perfect 5 out of 5 rating and for sharing your experience. Our team is glad that you enjoyed your stay and were able to dine in the North End. They certainly have some of the best restaurant offerings in Boston. We look forward to hosting you anytime you are back in Boston.
by A verified traveler
Posted Mar 18, 2024 on Expedia
Comment from Hotel Management
Mar 19, 2024 by Coleen W , Hotel Management
Paul, thank you for sharing your rating!
by A verified traveler
Posted Mar 17, 2024 on Expedia
Happy 50th to me, beautiful view of the harbor. Comfy bed, nice clean room. Coffee in the room is terrible, not a bold coffee fan an you can bring your own to use in the machine. Pool area could use some updates. Your looking out onto the harbor an night line the inside should be colorful and in inviting.
Comment from Hotel Management
Mar 17, 2024 by Coleen W , Hotel Management
Brian, our team wishes you the happiest of birthdays! Thank you for choosing the Marriott Long Wharf for your celebration. We hope you make this a yearly tradition with a visit to Boston and a stay at Long Wharf. We look forward to hosting you again soon!
by A verified traveler
Posted Mar 13, 2024 on Expedia
The pool and the gym
Comment from Hotel Management
Mar 13, 2024 by Coleen W , Hotel Management
Carlos, thank you for the great feedback!
by A verified traveler from West Windsor
Posted Mar 10, 2024 on Expedia
We had a great stay!
Comment from Hotel Management
Mar 11, 2024 by Coleen W , Hotel Management
Anne, our team is glad to hear that you enjoyed your stay. Thank you for taking the time to leave your review!
by A verified traveler
Posted Mar 10, 2024 on Expedia
Absolutely perfect hotel! Great location, awesome pool and views, room was updated and clean! Staff was super friendly and accommodating. Perfect weekend in Boston with the family and 2 kiddos. We will definitely be staying here next time.
Comment from Hotel Management
Mar 11, 2024 by Coleen W , Hotel Management
Robert, we look forward to being your hotel of choice on your future visits to Boston!
by A verified traveler
Posted Mar 10, 2024 on Expedia
Comment from Hotel Management
Mar 11, 2024 by Coleen W , Hotel Management
John thanks for the perfect 5 rating! It was a pleasure hosting you and we look forward to welcoming you back again soon!
by A verified traveler
Posted Mar 9, 2024 on Expedia
Feels like the cleaning service of the hotel isn’t that great. The first room we got there was something that was brown smeared on the light switch, and looked like tooth paste on the shower glass and the mirror still. Overall the hotel room was okay but at the price point there are newer and nice hotels you can stay at. Not a lot around the hotels if you’re looking for a quiet place then it might work better for you. That being said it might be busier in the summer.
Comment from Hotel Management
Mar 11, 2024 by Coleen W , Hotel Management
Matthew, maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with our housekeeping leadership team to address the concerns you had about your stay and ensure your experience was an isolated incident. I am confident that given a future opportunity to meet your travel needs our team would rise to the occasion and exceed your expectations. We look forward to the opportunity to host you again soon!
by A verified traveler
Posted Mar 4, 2024 on Expedia
Nice location, room service came in a to-go bag which was disappointing. The staff at Starbucks was unpleasant both times we went.
Comment from Hotel Management
Mar 4, 2024 by Coleen W , Hotel Management
Heather, it was a pleasure having you as our guest on your recent visit to Boston. Our A 'La Carte in room dining menu is designed to offer our guests fresh, fast locally sourced menu options that are delivered right to our guest rooms within 20 minutes of ordering. On your next stay I would invite you to dine in our restaurant Waterline located on our main lobby level. I am sure you would enjoy the experience and our food and beverage team would meet your dining needs. We look forward to a future opportunity to serve you on your next visit to Boston.