Ratings based on 511 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Aug 9, 2021 on Expedia
I stayed here Halloween/Election day 2020 and while everything wasn't technically perfect this visit to Boston (my 4th) was exceptional so my review might reflect that. Let me start off by saying the bathrooms here are immaculate, you have private and group options but they are top tier either way. The rooms are very bare bones but adequate (bring an extension cord if you're in a dorm). I observed a Ouija seance in the kitchen area and subsequently heard scratching in the walls that the participants and I thought could be a rat if not a conjured spirit and when I went upstairs to my room (right above the kitchen) one of my roommates said they saw a rat and requested a different room. I wasn't phased, my bed was the top bunk (lol) the staff said they would address it but I didn't hear anything about it after that. One of my roommates had terrible shoe odor and that soured my experience toward the end but that was not the Hostel's fault. I got an extra night and there was a little confusion as the guy at the front desk tried to manually charge my card and said it was 'declined' but I showed him it was charged by Expedia and that was cleared up. There were a few weird characters but that's par for the course. Would recommend
by A verified traveler
Posted Jun 21, 2021 on Expedia
Called number at hotel locked door and was told this was no longer a hotel and there are no rooms for rent . I feel Expedia failed in not telling me it was no longer a hotel. I’m no longer comfortable trying to use Expedia again! And I’m putting out warnings to others . Jerry Nonis
by A verified traveler
Posted Feb 1, 2021 on Expedia
Comment from Hotel Management
Feb 12, 2021 by Nico, Hotel Management
Thank you Emily It was a pleasure having you stay with us here at Boston Fenway Inn!
by A verified traveler from Boston
Posted Feb 1, 2021 on Expedia
Room was freezing cold abd and gust of cold air kept on coming in throug the window where the AC unit is (sides were coming off and tHts where the wind kept coming in from. Even qftet i tried to use thr extra blanket to block off the spaces ny the ac unit
Comment from Hotel Management
Feb 6, 2021 by Nico, Hotel Management
As soon as we read this we had our maitenance team on it and fixing it. These building in Boston can be very...historical at times. Whenever visiting us next, please let us know if you experience any temperature discomfort and if needed we can always upgrade you to something more comfortable hassle free!
by A verified traveler
Posted Jan 7, 2021 on Expedia
Comment from Hotel Management
Jan 11, 2021 by Nico, Hotel Management
Thank you for your 5 out of 5! Please come back to visit next time in Boston!
by A verified traveler
Posted Jan 1, 2021 on Hotels
Comment from Hotel Management
Jan 11, 2021 by Nico, Hotel Management
We appreciate your honest and kind review! Please let us know next time how we can take that 8 to a 10!
by A verified traveler
Posted Dec 30, 2020 on Expedia
Comment from Hotel Management
Jan 11, 2021 by Nico, Hotel Management
We hope to see you return in the future! Thank you for the review!
by A verified traveler
Posted Nov 23, 2020 on Expedia
I wish the basic amenities of towels, trash can and comforter were in my room. That was disappointing because I thought those would be givens.
Comment from Hotel Management
Dec 5, 2020 by Nico, Hotel Management
Hello, it is not the standard we have here to have any guest rooms without trash can, comforter, or towels. We always have staff on site in the lobby, that can get you those items and additional items as well, whenever needed.
by A verified traveler
Posted Oct 23, 2020 on Expedia
Got into our room and there were multiple BLOOD splatters on the walls as if it was a crime scene. Literally looked like a movie. The guy at the lobby did not seem phased at all. Got a refund and got out of there. Wasn’t nice either and just overall not even worth $20.
Comment from Hotel Management
Nov 2, 2020 by Nico, Hotel Management
We really appreciate your concern. Upon investigation from multiple professional parties in the city of Boston, there was not a trace of blood anywhere to be found in the room, which was inspected immediately after you left. These rooms are wiped down and sanitized with EcoLabs certified chemicals that are proven to kill the coronavirus.
by A verified traveler
Posted Oct 13, 2020 on Hotels
Comment from Hotel Management
Nov 4, 2020 by Nico, Hotel Management
It was a pleasure having you around, please come back to visit sometime soon!