Posadas en Borrowby

“I arrived on a Sunday and had sent a message several days before to say that I would like an evening meal. I went to the dining area at 8pm only to be told that the kitchen had closed for the evening so I was unable to get anything to eat that evening although I was offered crisps. On arrival I was told that the bar would be open until late so I assumed that I would be able to get a bar meal up until about 10pm. Other than this everything was fine and I would most likely stay again here. It was...

“staff dissapear from behind the bar (the place they use as reception, serve drinks and take food orders) for an age. After waiting five minutes without seeing a soul, I pushed open the door into the kitchen to request some assistance, if available. A waitress finally appeared and rudely shouted at me to get out of the kitchen. I tried to explain that no one had been present at the bar/reception for along time hence the need and she ignored me completely shouting again to get out of the kitchen....

“Good food and excellent service.”

“What’s not to love? This place is an absolute gem. The rooms are immaculate, each with its own unique character, and it was so peaceful and relaxing throughout our stay. The staff in the pub couldn’t do enough for us, proper old-fashioned customer service at its best. Everyone we spoke to was genuinely friendly, welcoming and happy to help. The food was exceptional. We had both an evening meal and the included breakfast, and everything was freshly cooked to order and absolutely delicious. The...