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Best Western Hotel Cristallo

4.0 star property
Hotel in Borgo Virgilio with a seasonal outdoor pool and a coffee shop

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Photo gallery for Best Western Hotel Cristallo

Lobby sitting area
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 Queen Bed (Twin bed on request) | Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via Cisa, 1-E, Borgo Virgilio, MN, 46030

What's nearby

  • Palazzo Te - 4 min drive - 2.0 miles
  • Palazzo Ducale di Mantova - 5 min drive - 3.1 miles
  • Piazza Sordello - 6 min drive - 3.1 miles
  • Ducal Palace - 6 min drive - 3.1 miles
  • Mantua Cathedral - 6 min drive - 3.1 miles

Getting around

  • Levata Station - 7 min drive
  • Valerio Catullo Airport (VRN) - 41 min drive

Restaurants

  • ‪Chiringuito Club Mantova - ‬11 min walk
  • ‪Open Spice Cafe - ‬2 min drive
  • ‪La Colonna - ‬2 min walk
  • ‪Big Bar - ‬3 min drive
  • ‪I-Sushi Mantova - ‬3 min drive

About this property

Best Western Hotel Cristallo

Upscale hotel in the city center
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Hotel Cristallo. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby health club, and express check-out
  • Express check-in, a computer station, and concierge services
Room features
All 65 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • Cribs/infant beds, coffee/tea makers, and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed: Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number IT020071A1RB2XRBLD

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 10 to September 09
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cristallo Borgo Virgilio
Best Western Cristallo Virgilio
Best Western Hotel Cristallo
Best Western Hotel Cristallo Virgilio
Best Western Cristallo Borgo Virgilio
Best Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel
Best Western Hotel Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel Borgo Virgilio

Frequently asked questions

Does Best Western Hotel Cristallo have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hotel Cristallo?

Self parking is free at this property.

What time is check-in at Best Western Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Best Western Hotel Cristallo?

Check-out is at 11 AM.

Where is Best Western Hotel Cristallo located?

Located in the heart of Borgo Virgilio, this hotel is within 3 mi (5 km) of Stadio Danilo Martelli, Canile di Mantova, and Palazzo Te. Chiesa di Castello and Chiesa di San Barnaba are also within 3 mi (5 km).

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Best Western Hotel Cristallo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 176 reviews
Rating 8 - Good. 84 out of 176 reviews
Rating 6 - Okay. 23 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Very nice hotel. Good location, excellent breakfast
Stayed 2 nights in Sep 2024

8/10

A little far away from Mantua center, but still accessible by public transport. I assume this would be perfect for those who drive. Breakfast is good enough by Italy's hotel standards. There's a supermarket nearby.
Stayed 1 night in May 2023

8/10

Very cold everywhere!
Stayed 3 nights in Nov 2022

6/10

Check in was quick but the attendant wasn’t friendly. We were looking for ice and all he had to say was - no ice. My room didn’t have a shower head, lacked a set of robes and slipper which I had made the staff aware.
Stayed 1 night in Jun 2024

6/10

Though refurbished in the recent past this is quite institutional feeling (cement floors and walls, gray paint). Furnishings a bit worn. Room seemed clean but, though laundered, a pillowcase had chewing gum stuck to it so attention to detail is poor. Noisy main road location. Small TV though room is large and comfrotable.
Stayed 1 night in May 2023

8/10

I thought the staff was excellent!! Very friendly & helpful. The bathtub is dangerous to stand in and take a shower. It’s very slippery, and getting out without anything other than a glass door that is bit sucre and moves is not good. My bed was made, but noticed someone else’s hair was still on the sheets with some dead insects. Last but not least, the chemical odor in the hallway is horrible. Not sure how they can’t smell that and not get sick from it.
Stayed 2 nights in Oct 2023

10/10

Struttura ottimo per un soggiorno a mantova. Eravamo in macchina, comodo il parcheggio fuori ma vicino ci sono due fermate del bus che portano in centro. Camera spaziosa e pulita ma soprattutto receptionist cordiali e gentilissme, avevamo alcune esigenze e si sono messe subito a disposizione
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

6/10

Il letto era scomodissimo e la colazione povera
Stayed 3 nights in Oct 2024

8/10

Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Sep 2024

6/10

Stayed 3 nights in Aug 2024

6/10

Hôtel un peu vieillissant malgré des rénovations en cours.
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 1 night in Jul 2024

10/10

Personale cortese stanza pulita colazione abbondante
Stayed 1 night in Jul 2024

8/10

Posizionato comodamente a meno di 10 minuti in macchina dal centro di Mantova. Piscina ottima. Materasso del letto un po' andato. Colazione non curata e deludente.
Stayed 1 night in Jul 2024

10/10

Perfetto, aria condizionata a parte che non si poteva regolare
Stayed 2 nights in Jul 2024

10/10

Stayed 1 night in Jul 2024

8/10

Struttura da me utilizzata da anni, personale professionale e cordiale
Stayed 1 night in Jun 2024

6/10

Esterno completamente abbandonato. Piscina fuori uso e maltenuta a giugno. Dintorni zona di passaggio statale con pochi servizi . Vicino al centro ma sempre da raggiungere in auto. Non è un 4 stelle assolutamente. Camera pulita ma da tre stelle.
Stayed 1 night in Jun 2024

8/10

camera spaziosa
Stayed 2 nights in May 2024

6/10

Hôtel correct, chambre grande et propre mais loin du confort attendu pour un 4 étoiles (lavabo bouché...)
Stayed 2 nights in May 2024

10/10

Posto comodo e pulito
Stayed 1 night in Mar 2024

6/10

Muy malo el hotel
Stayed 1 night in Apr 2024