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Mama Shelter Bordeaux

Property class: 4

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Photo gallery for Mama Shelter Bordeaux

A dining area with a table set for two, chairs, and a view of a cathedral. - Mama Shelter Bordeaux (Bordeaux)
A bar area with stools, a counter, and a ceiling decorated with colorful hanging ornaments. - Mama Shelter Bordeaux (Bordeaux)
A view from a balcony with large windows overlooking a cityscape. - Mama Shelter Bordeaux (Bordeaux)
A restaurant with multiple dining tables set with wine glasses and candles, and colorful hanging lamps. - Mama Shelter Bordeaux (Bordeaux)
A hotel room with a large window, a bed, a sofa, a desk, and a chair. - Mama Shelter Bordeaux (Bordeaux)
Located close to Grand Theatre of Bordeaux and Musée des Beaux-Arts, Mama Shelter Bordeaux provides a rooftop terrace, shopping on site, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

A hotel room with a bed, a white sofa, a desk, a television, and a window with curtains.

LARGE MAMA DOUBLE

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MEDIUM MAMA DOUBLE

A hotel room with a large bed, a desk, a TV, and a window with a view of buildings.

MEDIUM MAMA DOUBLE

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for SMALL MAMA DOUBLE

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the cityscape.

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(25 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for XL MAMA DOUBLE

A hotel room with a large window, a bed, a sofa, a desk, and a chair.

XL MAMA DOUBLE

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for MEDIUM MAMA TWIN

A hotel room with a mirrored wall, a sink, a bed with a pillow, and a checkered rug.

MEDIUM MAMA TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for XL MAMA TRIPLE

A hotel room with two beds, a large window with curtains, a mirror, and a small table with a lamp and a stuffed toy.

XL MAMA TRIPLE

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for XXL MAMA FAMILY

A hotel room with a checkered floor, a bed, a desk, and a chair.

XXL MAMA FAMILY

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

A hotel room with a checkered floor, a desk, a chair, a bed, a TV, and a window with a view of trees.

LARGE MAMA DOUBLE ACCESSIBLE

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Bordeaux City Centre, a neighborhood in Bordeaux, Mama Shelter Bordeaux is near a train station. Musée des Beaux-Arts and Aquitaine Museum are cultural highlights, and some of the area's notable landmarks include Place de la Bourse and St. Michael Basilica. Contemporary Art Museum and Grand Theatre of Bordeaux are two other places to visit that come recommended. Visit our Bordeaux travel guide
Map
19 Rue Poquelin Molière, Bordeaux, 33000

What's nearby

  • A historic building with ornate architecture and a 'Galerie' sign.
    Rue Sainte-Catherine
    2 min walk - 0.1 miles
  • A street lined with ornate buildings and a Gothic cathedral in the background.
    Bordeaux Cathedral
    3 min walk - 0.2 miles
  • A large classical building with columns and statues.
    Grand Theatre of Bordeaux
    6 min walk - 0.4 miles
  • Ancient Roman artifacts displayed in a museum with a red wall background.
    Aquitaine Museum
    6 min walk - 0.4 miles
  • A grand historical building with a central fountain, surrounded by a reflective plaza.
    Place de la Bourse
    8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station
    2 min walk
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station)
    7 min drive
  • Merignac Airport (BOD)
    29 min drive

Restaurants

  • Starbucks
    3 min walk
  • Land & Monkeys
    4 min walk
  • Café Français
    4 min walk
  • Amorino
    2 min walk
  • Space Factory
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered, secured self parking on site (EUR 24 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Baby bath
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Computer
  • Pay movies

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 24 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mama Shelter Bordeaux pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is available for EUR 24 per day. Limited spots are available.

What time is check-in at Mama Shelter Bordeaux?

Check-in start time: 3 PM; Check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Mama Shelter Bordeaux?

Check-out is at noon.

Where is Mama Shelter Bordeaux located?

Located in Bordeaux City Centre, this hotel is within a 10-minute walk of Grand Theatre of Bordeaux, Musée des Beaux-Arts, and Aquitaine Museum. Place de la Bourse and Contemporary Art Museum are also within 1 mi (2 km). Gambetta Tram Station and Hôtel de Ville Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Bordeaux Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 342 out of 596 reviews
Rating 8 - Good. 181 out of 596 reviews
Rating 6 - Okay. 47 out of 596 reviews
Rating 4 - Poor. 16 out of 596 reviews
Rating 2 - Terrible. 10 out of 596 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with super friendly staff. The rooms are quirky and fun and the rooftop bar is a gem.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great people at the reception, truly remarkable design of our room, roof-top bar and restaurant with nice view.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and a great location. Helpful arranging parking for me. Roof terrace was lovely. Slightly underwhelming reception on arrival - functional but lacking a bit of welcome. Nothing major but a really easy win to get right. I'd stay again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I first dated this hotel seven years ago in 2019, and I’ve come back again and it has fulfilled all expectations in my state was extremely satisfactory. The rooftop was still super fun with great views over the city especially during Sunset hour, not crazy busy very easy to just get a table for drinks. The room itself was a decent size at an acceptable rate, it was clean and it just needs some cosmetic improvements here and there but otherwise it was perfect for our three night stay
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience staying at MamaShelter Bordeaux. Staff were super helpful and friendly. I enjoyed the pizza in the restaurant and the rooftop bar was so fun. Huge room and bathroom which was very clean. Would wholeheartedly recommend.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good food if you decide to eat there as well! Helpful front desk.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this through hotels.com. It was our first time in Bordeaux, so we didn't know much about location, but it turned out to be very well-located---close to the main cathedral square, many restaurants and cafes nearby, and close to a number of tram lines. Our room was quite small, but very comfortable and the beds and pillows were great. The only thing missing for us was a night light---and possible a way to open a window.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, the rooms are very basic
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and fun rooftop patio.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Great location, small rooms but not bad
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great young vibe and central position

great location and very nice vibe within the entire hotel, lobby and terrace
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything you want in a room and more -book 1st floor LARGE WINDOWS open for the freshest air
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property. Clean room and facilities. Comfortable bed, air conditioning, nice bathroom. Friendly staff.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the four hotels we stayed during our holiday in France, this one was the absolute best! I highly recommend this LGBTQ friendly property. It is so much fun and the rooftop bar is a must! The rooms are super spacious (I know… this is a hotel in Bordeaux!) and the bed so comfortable. The mirrors and bed all light up to making it extra cool!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Outlet for charging devices was not convenient but it was a good location and a great rooftop bar and restaurant
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky decoration throughout, confortable and clean. Staff were welcoming. Located in the city centre, so easy access by foot. There's no access by car due to barriers on the streets, so we had to use a local car park. At night, the area around the hotel didn't feel particularly welcoming due to homelessness, but this was a problem all around the city.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Great location and the bar/restaurant area is brilliant with music and great styling, very nice staff and good to have free movie selection and tv options. However, we booked a large room, it was no different to our friend’s room who booked medium and was very basic. It’s meant to be minimalist style but the hard bed, thin pillows, hard to control air con and general frugal feel (no coffee/hot drinks facilities) just felt a bit cheap and ripped off considering it’s not a cheap price and how many lovely other hotels there are to choose from.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter hotels are always funky and interesting. The Bordeaux one is in a quiet area but only a couple of minutes walk from the main shopping area. The staff were very friendly and helpful especially when we needed advice on how to get the to arena for a show. We ate in the hotel restaurant on the first night as we arrived late after a long day, but the service was non existent and the food average so I would avoid eating there as there are so many fabulous restaurants in the area. The room was quirky with the bed in the middle of the room. We had a really enjoyable 4 days in Bordeaux and would recommend it for a short break.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent aircon in very hot weather. Comfortable room and very helpful staff. Private underground parking in the middle of the city. A fun rooftop terrace bar
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Cute boutique hotel.
Stayed 3 nights in Jun 2026