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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

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Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Comfort with 1 double bed, non-smoking | Balcony
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room, Mobility Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Quality Hotel Bordeaux Centre

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9.2 out of 10, Wonderful, 652 reviews
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About the neighborhood

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel near Rue Sainte-Catherine
Located close to Place de la Bourse, Grand Hotel Francais - ex. Best Western provides dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • A reception hall, free newspapers, and a 24-hour front desk
  • An elevator, 3 meeting rooms, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Grand Hotel Francais - ex. Best Western have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Is Grand Hotel Francais - ex. Best Western pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Francais - ex. Best Western?

Check-out is at noon.

Where is Grand Hotel Francais - ex. Best Western located?

Located in Bordeaux City Centre, this eco-certified hotel is within a 5-minute walk of Les Grands Hommes and Rue Sainte-Catherine. Place Gambetta and Notre Dame Church are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

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Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 474 out of 867 reviews
Rating 8 - Good. 309 out of 867 reviews
Rating 6 - Okay. 61 out of 867 reviews
Rating 4 - Poor. 16 out of 867 reviews
Rating 2 - Terrible. 7 out of 867 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked very well for us during our stay in Bordeaux
Stayed 5 nights in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

rozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very central. Staff very friendly and helpful
Stayed 2 nights in May 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities
Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Stayed 1 night in Nov 2024

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly with our dog. Well done
Stayed 2 nights in Mar 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Stayed 4 nights in Mar 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
Stayed 7 nights in Apr 2025

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

8/10 Good

Hannah

Liked: Staff & service, property conditions & facilities
The frendlieness
Stayed 3 nights in Jan 2025

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for sight seeing and very comfy rooms

Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

STEFFENDANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and service very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 3 nights in Nov 2023