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The Lodge at Banner Elk

2.5 star property
Hotel in Banner Elk with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for The Lodge at Banner Elk

Lobby
Restaurant
Front of property
Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace
Lobby
Best Western Mountain Lodge at Banner Elk offers genuine mountain hospitality. Enjoy a free full breakfast, a seasonal pool, and helpful staff providing concierge services, luggage storage, and meeting spaces near Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Pillowtop bed
Separate bathtub and shower
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.0 mile
  • Sugar Mountain Resort - 4 min drive - 1.7 miles
  • Hawksnest Tubing Park - 9 min drive - 2.6 miles
  • Beech Mountain Resort - 11 min drive - 5.0 miles
  • Land of Oz - 16 min drive - 7.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Town Tavern of Banner Elk - ‬4 min drive
  • ‪Blink Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Puerto Nuevo - ‬3 min drive

About this property

The Lodge at Banner Elk

Hotel near Sugar Mountain Resort
You can look forward to free full breakfast, a garden, and laundry facilities at The Lodge at Banner Elk. In addition to a fireplace in the lobby and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • A nature reserve, a vending machine, and a 24-hour front desk
  • Smoke-free premises, a water dispenser, and outdoor furniture
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 100 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 30-inch flat-screen TVs with cable channels and DVD players
  • LED light bulbs, refrigerators, and microwaves

Similar properties

Exterior

Graystone Lodge, an Ascend Collection Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,148 reviews
Graystone Lodge, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Lodge

Frequently asked questions

Is The Lodge at Banner Elk pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 60 per accommodation, per day. Service animals are exempt from fees.

How much is parking at The Lodge at Banner Elk?

Self parking is free at this property.

What time is check-in at The Lodge at Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Lodge at Banner Elk?

Check-out is at 11:00 AM.

Where is The Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is 1 mi (1.6 km) from Banner House Museum and 2.1 mi (3.4 km) from Sugar Mountain Resort. Tate-Evans Park and Elk Statue are also within 2 mi (3 km).

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Reviews

The Lodge at Banner Elk Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 326 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

Reviews

10/10 Excellent

Jhonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Liked: Amenities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Banner Ellk
Stayed 1 night in Aug 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obvious it is an older motel, so showing some wear and tear. Our room was clean and the bed was comfortable! Staff was very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Mary Luzbella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025

6/10 Okay

JUDY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under renovation. Very old with broken tiles on ealkways into room areas and stairds dangerous
Stayed 3 nights in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Stayed 1 night, breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here many times good location.
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for an overnight. Clean room easy check in
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachael was amazing! Prompt response, friendly and professional.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Amenities
The room was dirty, facilities filthy, fitness room a joke and the charges were ridiculous given conditions.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Stayed 4 nights in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly employees and very helpful
Stayed 1 night in Jun 2025

2/10 Terrible

Bob

Liked: Cleanliness, staff & service
Room was cold and cover was not thick enough to get me warm. Could not raise the temperature in my room. So uncomfortable I left a day early losing the $300 I paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled a little musty from the carpet but otherwise the room was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Anirban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to Sugar Mountain Ski resort.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Stayed 1 night in Mar 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Completely average.
Stayed 2 nights in Jul 2025

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