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Hotel Dene & Conference Centre

3.5 star property

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Photo gallery for Hotel Dene & Conference Centre

Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, desk, laptop workspace
Meeting facility
Terrace/patio
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Suite

King Suite | 1 bedroom, pillowtop beds, desk, laptop workspace

King Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5

What's nearby

  • Casino Dene - 6 min walk - 0.4 miles
  • Cold Lake Energy Centre - 15 min drive - 10.4 miles
  • Cold Lake Marina - 19 min drive - 12.6 miles
  • Kinosoo Beach - 19 min drive - 12.4 miles
  • Kinosoo Ridge Ski Resort - 33 min drive - 17.6 miles

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Hotel Dene & Conference Centre

Property highlights
You can look forward to free full breakfast, a casino, and a terrace at Hotel Dene & Conference Centre. Hit the jackpot at this hotel with amenities such as 5 casino gaming tables, 40 slot machines, and a casino VIP room. For some rest and relaxation, visit the hot tub. The on-site restaurant, BirchBark Bistro, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, outdoor furniture, and meeting rooms
  • Multilingual staff, smoke-free premises, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, showers, and hair dryers
  • 55-inch Smart TVs with Netflix and premium channels
  • Coffee/tea makers, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square feet of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Renovations and closures

The following facilities or services will be unavailable from June 6 2025 to August 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from January 16 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 26.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Does Hotel Dene & Conference Centre have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from January 16 2025 to September 30 2025 (completion date subject to change).

Is Hotel Dene & Conference Centre pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of CAD 26.25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Dene & Conference Centre?

Self parking is free at this property.

What time is check-in at Hotel Dene & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Dene & Conference Centre?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

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Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 451 reviews
Rating 8 - Good. 125 out of 451 reviews
Rating 6 - Okay. 24 out of 451 reviews
Rating 4 - Poor. 18 out of 451 reviews
Rating 2 - Terrible. 21 out of 451 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raileen

Liked: Cleanliness, staff & service, property conditions & facilities
We like casino dene. The staff are friendly and hotel is clean. Good breakfast
Stayed 1 night in May 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property staff were very helpful and friendly
Stayed 2 nights in May 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very quick and efficient Very pleasant woman. Room was cool upon arrival and I was unale to turn fan off so room stayed to cool for me
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 3 nights in Jan 2025

10/10 Excellent

Dustin

Liked: Amenities
The rooms are absolutely beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thanks to page for being special,ur doing a good job keep it up
Stayed 1 night in Dec 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, Paige is the absolute best
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
Stayed 1 night in Jan 2025

6/10 Okay

Dennis

Good
Stayed 1 night in Dec 2024

10/10 Excellent

brylee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
Stayed 4 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean looks good but misses final touch

Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess, paling was good
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Nice place to stay !
Stayed 1 night in Jul 2022

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ability. Well run. Pleasant. Clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were excellent!
Stayed 3 nights in Jul 2022

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dene hotel convention and casino

First time at this property, well priced, clean quiet friendly staff,great breakfast included. Definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful property , and the room is a great value - clean, and wonderful to have a king bed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern rooms, staff was great, decent prices, fun casino
Stayed 1 night in Aug 2023

10/10 Excellent

Go Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with reasonable prices
Stayed 1 night in Feb 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Stayed 4 nights in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Sep 2024