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Kameha Grand Bonn

Boardwalk/promenade hotel with 3 restaurants and a full-service spa

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Photo gallery for Kameha Grand Bonn

Food and drink
Property video
Exterior
Sundeck
Exterior
Kameha Grand Bonn in Beuel offers a peaceful escape with a tranquil garden and outdoor pool. The spa provides body scrubs and manicure/pedicure services. Three restaurants serve breakfast to Japanese cuisine. On-site shopping adds convenience to your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available
  • Pool
  • Room service

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 27 of 27 rooms

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Diva Suite with River View

Diva Suite with River View | Premium bedding, in-room safe, desk, blackout drapes

Diva Suite with River View

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room Deluxe (partial river view)

Superior Room Deluxe (partial river view) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room Deluxe (partial river view)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

LCD TV

Junior Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fair Play Suite

Fair Play Suite | Premium bedding, in-room safe, desk, blackout drapes

Fair Play Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, desk, blackout drapes

Premium Room

7.8 out of 10
Good
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hero Suite with Roof Terrace

Hero Suite with Roof Terrace | Premium bedding, in-room safe, desk, blackout drapes

Hero Suite with Roof Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 55 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Deluxe (partial river view)

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Deluxe (partial river view)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite with Roof Terrace

View from room

Royal Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 200 sq m
  • 2 bedrooms
  • River view
  • Sleeps 2
  • 4 Twin Beds and 2 Double Sofa Beds

View all photos for Beethoven Suite with River View

Beethoven Suite with River View | Premium bedding, in-room safe, desk, blackout drapes

Beethoven Suite with River View

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Queen Suite with Roof Terrace

Premium bedding, in-room safe, desk, blackout drapes

Queen Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Corner Suite

Corner Suite | Premium bedding, in-room safe, desk, blackout drapes

Corner Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite with Roof Terrace

King Suite with Roof Terrace | Premium bedding, in-room safe, desk, blackout drapes

King Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Princess Suite

View from room

Princess Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Suite

Premium bedding, in-room safe, desk, blackout drapes

King Suite

  • Sleeps 2

View all photos for Diva Suite

Premium bedding, in-room safe, desk, blackout drapes

Diva Suite

  • Sleeps 2

View all photos for Junior Suite Rhine View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Rhine View

  • Sleeps 3

Corner Suite

  • Sleeps 2

View all photos for Hero Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Hero Suite

  • Sleeps 2

View all photos for Beethoven Suite

Premium bedding, in-room safe, desk, blackout drapes

Beethoven Suite

  • Sleeps 2

Premium Room

  • Sleeps 2

Princess Suite

  • Sleeps 3

Fair Play Suite

  • Sleeps 2

Junior Suite

  • Sleeps 3

View all photos for Queen Suite

Premium bedding, in-room safe, desk, blackout drapes

Queen Suite

  • Sleeps 2

View all photos for Superior Rhine View

Premium bedding, in-room safe, desk, blackout drapes

Superior Rhine View

  • Sleeps 2

Superior Room

  • Sleeps 2

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About the neighborhood

Map
Am Bonner Bogen 1, Bonn, NW, 53227

What's nearby

  • World Conference Center Bonn - 5 min drive - 2.5 miles
  • United Nations - 5 min drive - 2.5 miles
  • Beethoven House - 8 min drive - 3.5 miles
  • University of Bonn - 8 min drive - 4.4 miles
  • Freizeitpark Rheinaue - 10 min drive - 1.9 miles

Getting around

  • Bonn-Oberkassel Station - 10 min walk
  • Ramersdorf U-Bahn - 10 min walk
  • Cologne - Bonn Airport (CGN) - 16 min drive

Restaurants

  • ‪Parkrestaurant RheinAue - ‬5 min drive
  • ‪TAO Bar & Restaurant - ‬3 min drive
  • ‪Restaurant Rôtisserie - ‬4 min drive
  • ‪Kameha Grand Lobby - ‬1 min walk
  • ‪Different - ‬4 min drive

About this property

Kameha Grand Bonn

Remodeled hotel, renovated in 2022 and located in Beuel
Take advantage of a terrace, shopping on site, and a garden at Kameha Grand Bonn. Treat yourself to a body treatment, a massage, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, coffee/tea in the lobby, and ATM/banking services
  • A computer station, free newspapers, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 254 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and eco-friendly cleaning products

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (EUR 15 per day)
  • Covered valet parking on site (EUR 25 per day)
  • Extended parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 to 28 for adults and EUR 14 to 14 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ludwig’s
  • Rheinalm
  • Stage Bar
  • YUNICO

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 27,437 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to September 14 2025 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Spa
  • Spa/Beauty services
The property will be renovating from September 8 2025 to September 26 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.42 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 to 28 for adults, and EUR 14 to 14 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Uncovered self parking fee: EUR 15 per day
  • Covered valet parking fee: EUR 25 per day
  • Extended parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number KAMEHA GRAND BONN Betriebsgesellschaft mbH, DE265633990, Am Bonner Bogen 1, 0228 4334 5000

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kameha
Kameha Grand Bonn
Kameha Hotel
Kameha Hotel Bonn Grand
Kameha Grand Hotel Bonn
Kameha Grand Bonn Hotel
Kameha Grand Hotel
Kameha Grand
Kameha Grand Bonn Bonn
Kameha Grand Bonn Hotel
Kameha Grand Bonn Hotel Bonn

Frequently asked questions

Does Kameha Grand Bonn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM. One of the pools will be unavailable from September 8 2025 to September 14 2025 (dates subject to change).

Is Kameha Grand Bonn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Kameha Grand Bonn?

Self parking is available for EUR 15 per day. Valet parking is available for EUR 25 per day. Extended parking is available for EUR 25 per day.

What time is check-in at Kameha Grand Bonn?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Kameha Grand Bonn?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Does Kameha Grand Bonn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Kameha Grand Bonn located?

Located in Beuel, this spa hotel is within 1 mi (2 km) of Rhine, Arboretum Park Haerle, and Sieben Hills Nature Park. Dog Park and Freizeitpark Rheinaue are also within 2 mi (3 km). Ramersdorf U-Bahn is 10 minutes by foot and Oberkassel Nord Tram Stop is 14 minutes.

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Reviews

Kameha Grand Bonn Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 420 out of 887 reviews
Rating 8 - Good. 263 out of 887 reviews
Rating 6 - Okay. 107 out of 887 reviews
Rating 4 - Poor. 63 out of 887 reviews
Rating 2 - Terrible. 34 out of 887 reviews

Reviews

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and all staff was super friendly. Only item to improve is parking as the hotel relays on public parking and their rules. No flat rate for the stay you get in and out multiple times a day, you pay potentially twice the day rate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf hotel. Would only stay here if returning to Bonn.
Stayed 1 night in Apr 2025

4/10 Poor

Olaf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , lovely hotel and staff
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Liked: Staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in May 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything felt luxurious and the staff were really attentive Excellent place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

GHERGHINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to everyone. We enjoyed staying at your hotel. We want to recognize Denis from the kitchen. She is very professional , caring , and was very helpful to me.
Stayed 9 nights in Apr 2025

10/10 Excellent

Husam

Liked: Cleanliness, property conditions & facilities
It was great staying 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay nice hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful trip for me and my partner in the stunning corner suite!
Stayed 1 night in Oct 2024

8/10 Good

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine - the staff is friendly and fast. Rooms are super comfy, more than enough space, big bathrooms. Only negative was that when I entered the room it was smelling out of the sink and the whole room was smelling. They „repaired“ that directly after my complaining. Breakfast was really nice!
Stayed 2 nights in Apr 2025

8/10 Good

Kathryn Hayley

Liked: Cleanliness, property conditions & facilities
No working thermostat, mini fridge not working.
Stayed 6 nights in Jun 2025

6/10 Okay

Elaine

Liked: Cleanliness, staff & service

Stop off on the way back to Scotland

We have stayed at this hotel before. Only real criticism was the lack of hot water. When you stay in a hotel you expect to be able to have a shower which we were unable to do. At check out it seemed that there was problem but no offer of reduction in cost or money off the next stay so was a bit disappointed.
Stayed 1 night in Mar 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Wellness top
Stayed 3 nights in Oct 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

Satyajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a very posh. It was clean. The interior of the room was a art. Would definitely recommend it. Restaurants in the hotel were also very tasty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Location
Stayed 1 night in Dec 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool, large room

Large spacious room, with everything we needed (fridge, hairdryer, coffee machine), swimming pool is very impressive (great view over the river). A shame they charge €15 per day to park just outside the front of the hotel… you would think that would be free/cheaper. Location: it’s a few km‘s walk into Bonn, but I enjoy walking and it’s a very pretty walk along the river.
Stayed 3 nights in Nov 2023

4/10 Poor

Irazema

Disliked: Room comfort

A beautiful hotel with Poor service.

They didn’t gave us the room we wanted to.
Stayed 3 nights in Jun 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Buyer Beware

The hotel is awful. Completely unresponsive. No customer service that I can speak of.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super personal
Stayed 1 night in Apr 2024

6/10 Okay

Regina

Liked: Cleanliness, staff & service, amenities
Second time we stayed at Kameha Grant because we liked the fantastic design all over, and found it very conveniently situated at the banks of the river Rhine for lovely walks and several great dining options… but this time we couldn’t get the air condition working properly with hot outside temperatures of over 30 degrees and when told next day at reception the explanation wasn’t satisfactory et al… We also had problems with the internet .. and also couldn’t get help, So we were disappointed enough.
Stayed 1 night in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities

Overrated hotel with Room for Improvement

I recently stayed at Kameha Grand Bonn and found the experience to be underwhelming. Upon check-in, we were assigned a room that felt more like a bachelor pad than a relaxing, comfortable space. While the hotel staff was accommodating in allowing us to switch rooms to a smaller suit with a view of the Rhime, this came with an extra charge, which felt a bit disappointing given the circumstances.Overall, the hotel itself is just okay. While it has a reputation for being upscale, I found the customer service to be quite basic and the overall experience didn’t quite live up to the hype. For the price, I expected more attention to detail and better service.
Stayed 1 night in Nov 2024

4/10 Poor

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Kameha is nicely located at the Rhein river. You can take nice walks on the river. Not much else happening in the area, 5 km to downtown Bonn. I had 2 stays with Expedia, aside problems with the new hotel reservation system an overall good experience until I attempted to cancel another reservation I had made in person. When calling in 48h before the reservation, I was told that could only be done in writing, not per phone! When sending the e-mail for cancellation, I was told the reservation was done with Expedia and could be cancelled through Expedia. It was not, I had done it in person at the reservation counter. Maybe their new system is to be blamed again, but I am very disappointed by the service and will never stay in this hotel again.
Stayed 1 night in Mar 2024

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