Umutuzo Lodge on Kivu Lake offers a peaceful getaway with continental breakfast and lake views. Rent mountain bikes to explore nearby attractions or relax in the garden with comfy outdoor furniture. Past guests consistently praise their stays.
View all photos for Deluxe Double Room, 1 King Bed, Lake View
Deluxe Double Room, 1 King Bed, Lake View
Lake view
33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Deluxe Double Room, 1 King Bed, Lake View
Deluxe Double Room, 1 King Bed, Lake View
Lake view
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Deluxe Suite
Deluxe Suite
Lake view
45 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 King Sofa Bed
Free WiFi
View all photos for Deluxe Suite
Deluxe Suite
Lake view
1 bedroom
Sleeps 4
1 King Bed and 1 King Sofa Bed
Free WiFi
View all photos for Deluxe Double Room, 1 King Bed, Lake View
Deluxe Double Room, 1 King Bed, Lake View
Bay view
33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Deluxe Double Room, 1 King Bed, Lake View
Deluxe Double Room, 1 King Bed, Lake View
Bay view
33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
About the neighborhood
Located in Boneza, Umutuzo Lodge Kivu Lake is in a rural area and on a private beach. Parc National des Virunga is a notable landmark, and the area's natural beauty can be seen at Kivu Lake and Gisenyi Beach. Take an opportunity to explore the area for water adventures such as swimming and other activities like hot springs. Visit our Buhongo travel guide
Rutsiro district, Boneza sector, Boneza, Province de l'Ouest, 9999
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free secured, uncovered self parking on site
Free secured extended parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli
Things to do
Bicycle cleaning area
Bicycle rentals
Bicycle repair station
Bicycle shuttle
Bicycle storage
Bicycle tours
Boat
Boat tours
Children's pool
Ecotours
Hiking/biking trails
Motor boating
Mountain biking
Outdoor pool
Family friendly
Children's books
Children's dinnerware
Children's games
Children's pool
Free babysitting
Free supervised activities for children
High chair
In-room kitchenette
Mini-fridge
Musical instrument
Outdoor pool
Separate in-room dining area
Snack bar/deli
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Proposal/romance packages
Tour and ticket assistance
Outdoors
Beach towels
Garden
In a nature reserve
In the mountains
On a private beach
On the bay
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 6:00 AM to 9:00 AM
Frequently asked questions
Does Umutuzo Lodge Kivu Lake have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–9:00 AM.
Is Umutuzo Lodge Kivu Lake pet-friendly?
Yes, dogs are allowed at this property.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at Umutuzo Lodge Kivu Lake?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Umutuzo Lodge Kivu Lake?
Check-out is at 11:00 AM.
Where is Umutuzo Lodge Kivu Lake located?
Nestled on the beach, this Boneza hotel is 0.1 mi (0.2 km) from Kivu Lake and 30.3 mi (48.8 km) from Gisenyi Beach.
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Reviews
Umutuzo Lodge Kivu Lake Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
8.0
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
10 - Excellent
6
Rating 8 - Good. 0 out of 7 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Jeffrey
Nov 29, 2025
Liked: Cleanliness, staff & service, amenities
This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for.
Jeffrey
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Nicole
Feb 10, 2026
Liked: Cleanliness, staff & service, amenities
The property is lovely. Perched on the hillside, you feel like you’re on top of the world every day at breakfast with panoramic view of Lake Kivu. Our cabin was the closest to the lake which offered us unobstructed views from our patio which was the perfect spot to read or watch an incoming rain storm. It was a bit more of a hike uphill to breakfast and dinner but it was worth it. Plus we were also closer to the pool which was really one of the deciding factors why we picked Umutozo. You also have to take an outdoor shower while you’re there! Food was tasty and very fresh, we said hi to the on-site animals a couple of times. We enjoyed chatting with other guests and the owner Philippe at meal times. The staff was also great including Olivier who took us on our excursion to Napoleon Island and was very engaging to talk to on the boat ride there. I do recommend having a 4wd vehicle since there is a substantial amount of driving on unpaved roads required to reach the property. Very much enjoyed our time spent here.
Nicole
Stayed 2 nights in Jan 2026
Verified
2/10 Terrible
Majyambere denis
Mar 26, 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.
Die Zimmer/Häuser sind riesig, auch Familien haben mehr als genug Platz. Highlight ist die Außendusche, vor allem und gerade auch bei schlechterem Wetter. Der Blick über den See, herrlich. Toll fanden wir auch, dass man das Essen an einer langen Tafel einnimmt und so Menschen aus aller Welt kennenlernt. Philippe ist ein toller Gastgeber, der uns viele tolle Tipps für unsere weitere Reise durch Ruanda gegeben hat. Die Tageswanderung mit Philippe als Guide durch die umliegenden Dörfer mit anschließender Bootsfahrt zurück zur Lodge fanden wir wir ganz besonders toll.
Magnifique hôtel avec une vue imprenable sur le lac Kivu. Le lodge est splendide et Eric et Philippe ont été tres accueillants et serviables pendant notre sejour.
Je recommande très vivement.