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Urban Inn & Suites

2.0 star property

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Photo gallery for Urban Inn & Suites

Pool - Urban Inn & Suites (Boise)
Dining - Urban Inn & Suites (Boise)
Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi - Urban Inn & Suites (Boise)
Interior - Urban Inn & Suites (Boise)
Spa - Urban Inn & Suites (Boise)
Consider a stay at Urban Inn & Suites and take advantage of free continental breakfast, a free roundtrip airport shuttle, and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room, 1 King Bed, Non Smoking

Desk, free WiFi

Basic Single Room, 1 King Bed, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, free WiFi

Basic Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room, 2 Queen Beds, Non Smoking

Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi

Basic Double Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room, 1 Queen Bed, Non Smoking

Basic Single Room, 1 Queen Bed, Non Smoking | Desk, free WiFi

Basic Single Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Basic Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Boise, Urban Inn & Suites is in the city center and near the airport. National Interagency Fire Center and Wildland Firefighters Monument and Oregon Trail Memorial Bridge are local landmarks, and some of the area's attractions include Morrison Center for the Performing Arts and Sports Humanitarian Hall of Fame. Looking to enjoy an event or a game while in town? See what's going on at ExtraMile Arena, or consider a night out at Knitting Factory. Visit our Boise travel guide
Map
2526 W Airport Way, Boise, ID, 83705

What's nearby

  • Boise State Field
    Boise State University
    8 min drive - 2.4 miles
  • Albertsons Stadium
    Albertsons Stadium
    12 min drive - 2.9 miles
  • National Interagency Fire Center and Wildland Firefighters Monument
    6 min walk - 0.4 miles
  • ExtraMile Arena
    12 min drive - 2.8 miles
  • Idaho Central Arena
    12 min drive - 3.5 miles

Getting around

  • Boise Station
    7 min drive
  • Boise Airport (BOI)
    5 min drive

Restaurants

  • Dutch Bros Coffee
    2 min drive
  • Freddy's Frozen Custard & Steakburgers
    5 min drive
  • Cross Grain Brewhouse
    11 min walk
  • Bardenay
    11 min walk
  • Dutch Bros Coffee
    4 min drive

About this property

Urban Inn & Suites

Hotel near Boise State University
Free continental breakfast, a free roundtrip airport shuttle, and laundry facilities are just a few of the amenities provided at Urban Inn & Suites. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises and a 24-hour front desk
Room features
All 61 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • Mini fridges, microwaves, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Extended parking on site (USD 6 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 82-1555425

We should mention

This property does not have elevators

Frequently asked questions

Is Urban Inn & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Extended parking is available for USD 6 per day.

What time is check-in at Urban Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Inn & Suites?

Check-out is at 11:00 AM.

Does Urban Inn & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Urban Inn & Suites located?

Located in the heart of Boise, this hotel is 0.3 mi (0.4 km) from National Interagency Fire Center and Wildland Firefighters Monument and within 3 mi (5 km) of Hillcrest Country Club and Boise State University. Boise Depot and Ann Morrison Park are also within 3 mi (5 km).

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Reviews

Urban Inn & Suites Reviews

6.4

6.4

Cleanliness

5.6

Amenities

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 84 reviews
Rating 8 - Good. 17 out of 84 reviews
Rating 6 - Okay. 20 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 19 out of 84 reviews

Reviews

Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
The breakfast is great and the staff is amazing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angie

Liked: Staff & service
The staff went above and beyond and their rooms are clean and beds comfy. Continental breakfast was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaJuana

Liked: Cleanliness, property conditions & facilities
Room was great, the motel staff, they were very friendly and very helpful. I enjoyed my stay very much, thank you....
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Erika

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, pool was out of order, carpets were in need of a cleaning very badly (left my 2 young girls' who left their shoes off before bed feet VERY black and gross after walking around and we had to wash them), smelled of stale cigarettes, and the cleaning lady we saw was not very kind.. but the 2 gentlemen who checked us in and then out were so kind and lovely. The breakfast was decent.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Pam

Disliked: Cleanliness, amenities, property conditions & facilities
Cheapest around for 6 hrs sleep. On the freeway. Saving grace was the bed was comfortable, and the pillows were nice. That part was clean which is all I really cared aboutAnd for that ok, pool and hot tub broke down, bath had lots of hair in the drain, you get what you pay for
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Room was very clean and I didn’t notice any major problems with any of the furnishings. The was very kind, courteous and had excellent customer service skills. The only problem was the ice machine wasn’t working and I have to have ice where I go and I have scoliosis so I like the hot tubs when I get a hotel and they’re pulling hot tub was out of order. That was one of the reasons why I booked there was because they had an indoor pool and hot tub, other than that, it was wonderful and I look forward to staying there again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast
Stayed 3 nights in May 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent place with friendly staff.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

CJ

Liked: Staff & service
Overbooked room
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Vickie

It was a reasonable rate and good for a quick layover on my trip. Only had carbs for breakfast, no protein or fruit. Carpets were badly stained. Th morning staff were friendly and helpful.
Stayed 1 night in May 2026
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t too bad for the price. Looks like they’re working on turning it around.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn't suitable to be on Expedia. I got bit by bugs, spiders or something in the room....
Stayed 1 night in May 2026
Verified

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The down fall is the road noise next to the freeway. I could the chance to sleep next to the freeway. The place is fine for the price and you can sleep with road noise.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
We got bed bug bites.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved our room on expedia. Which don't apparently keep up with mergers and changes?Because when we went for our motel , it was not there. We found an abandon motel with that name. So we looked up the phone number for the hotel. The wonderful concierge helped us find the hotel that was renamed and had us in our room in 5 minutes, so we were not late for our concert. Many, many thanks to her for a wonderful stay.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel to check in and they told me they had cancelled our reservation because of over booking. They did not contact me because they didn’t have my number, as I booked thru Expedia. The gal at the front was helpful in giving me the number she had been receiving calls from with Expedia and apologized. The area of the hotel was very sketchy.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Vicente

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I woke up to a big ass bed bug next to my face!!!!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

kirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t stay here I left. Why are there so many junkies sleeping in cars out side this place?
Stayed 1 night in Feb 2026
Verified

8/10 Good

SUNG JOON

Liked: Amenities
Comfortable for me
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

julie

Disliked: Cleanliness, amenities
The room we stayed in had 2 doors, 1 inside, 1 to the outside. We used the outside door and could not get it to re-close. There was not other room and we had to manhandle the door to shut it and it didn’t lock. The next day we left 90% of the day came back just to sleep and woke up with bedbug bites all over.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ebonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t use hot tub, didn’t have time
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After I arrived, and in the time that I went to bed shortly after I fell asleep there was somebody trying to get into my room thankfully, I had locked the sway lock. Let them know that they were trying to get into a room that was already occupied. He stated that his key worked for my room and I was like well. This room is occupied. I was curious why only one of my key cards worked for the lock did not see any staff when I checked out at 4 o’clock in the morning and left the key cards on the desk.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
The Original night staff didn't get my reservation and put.me in a room but didn't note the room number so at midnight the night clerk gave someone a card to my room thank god I had the flip latch on because I jumped up grabbed my weapon and gave a loud warning, also bath tub and bathroom. Sink had black pubic hairs and carpet.was severly stained as. Was the chair, staff was friendly
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area that is advertised was not operational at any point during the entire time of my stay. Staff never cleaned by Room in the 28 days I was there. And before they would allow me to check out staff and the owner attempted to make me pay $800 for 13 days that weren't paid to them ( According to hotel management). I will never stay at that hotel again nor would I suggest anyone else.
Stayed 1 night in Apr 2026