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Wellness Hotel Usaquen

Property class: 3.5

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Lobby sitting area - Wellness Hotel Usaquen (Bogotá)
Room - Wellness Hotel Usaquen (Bogotá)
Front of property - Wellness Hotel Usaquen (Bogotá)
Breakfast area - Wellness Hotel Usaquen (Bogotá)
Reception - Wellness Hotel Usaquen (Bogotá)
Located close to Universidad El Bosque and Palatino Mall, Wellness Hotel Usaquen provides a free breakfast buffet, a free manager's reception, and laundry facilities. The on-site restaurant, La Planta, features international cuisine. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Room

Bathroom

Business Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Room

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchen

Room

Suite, Kitchen

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Usaquén, a neighborhood in Bogotá, is home to Wellness Hotel Usaquen. Travelers who have shopping on the agenda can visit Palatino Mall and Unicentro Bogotá. Universidad El Bosque is another place to visit that comes recommended. Visit our Bogotá travel guide
Map
Carrera 7B -Bis No. 132 - 38, Usaquen, Bogotá, 110010

What's nearby

  • Universidad El Bosque
    1 min walk - 0.1 miles
  • Palatino Mall
    8 min walk - 0.5 miles
  • El Country Park
    11 min walk - 0.6 miles
  • Unicentro Bogotá
    4 min drive - 1.4 miles
  • Fundacion Santa Fe de Bogota University Hospital
    5 min drive - 1.6 miles

Getting around

  • Estación Usaquén Station
    10 min drive
  • San Antonio Station
    17 min drive
  • El Dorado Intl. Airport (BOG)
    41 min drive

Restaurants

  • Juan Valdez Café
    8 min walk
  • Crepes & Waffles
    10 min walk
  • Red Box Pizza
    8 min walk
  • Hamburguesas El Corral
    9 min walk
  • Cinqo Burgers
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Restaurants on site

  • La Planta

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2014

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 50000.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (roundtrip)
  • Rollaway bed fee: COP 50000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Wellness Hotel Usaquen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Wellness Hotel Usaquen doesn't offer parking.

What time is check-in at Wellness Hotel Usaquen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Wellness Hotel Usaquen?

Check-out is at noon.

Does Wellness Hotel Usaquen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 45000 per vehicle applies.

Where is Wellness Hotel Usaquen located?

Located in Usaquén, this hotel is within a 10-minute walk of Universidad El Bosque and Palatino Mall. Unicentro Bogotá and Fundacion Santa Fe de Bogota University Hospital are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wellness Hotel Usaquen Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 86 out of 156 reviews
Rating 8 - Good. 55 out of 156 reviews
Rating 6 - Okay. 8 out of 156 reviews
Rating 4 - Poor. 1 out of 156 reviews
Rating 2 - Terrible. 6 out of 156 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, cleanliness, amenities & breakfast.
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção para Bogotá.

hotel em boa localização, confortável com ótimos funcionários. As obras no entorno incomodaram um pouco, porém isto é provisório.
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dissappointed

We were very disappointed when we arrived at the hotel, when we found out that what they advertised was not what we saw on their website. First and foremost, we were assigned a room to an adjacent building facing the window. What really did make us change our mind was the construction noise right beside the hotel. Please note that our stay was meant to rest for a scheduled dental surgery. Even thought we conveyed our concerns to the front desk; they were not willing to accommodate us. In view of this fact, we were obligated to find alternative accommodations, of which we did. It’s worth mentioning again, that the hotel was not willing to work with us. In conclusion, we lost the money we paid for the stay. Not a nice experience to say the least, of which I hope Hotels.com can do something about it. Rgds,
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial.

Execelente, todos muy serviciales.
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado excelente atención y buena relación precio-calidad
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and manager is very helpful.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very helpful staff! Highly recommended for everyone visiting Bogota.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Muy buena ubicación, súper tranquilo El Barrio
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The rooms were clean And the hotel had lovely sayings for tranquility as decor in the halls and restaurant area. The breakfast had good options and was delicious.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my needs. The hotel staff was very friendly and accommodating. The rooms were clean and the breakfast was delicious.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y Sencillo

Cómodo y sencillo justo para negocios
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Fue una gran elección, desde que llegamos mi hija y yo, estuvimos muy bien atendidas, su personal, la limpieza y el desayuno fueron muy buenos
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un costo adicional, escondido . . .

La reservación hecha a través de Hoteles.com, no advierte sobre el pago del IVA . . . Creía que ya había pagado la totalidad de la reserva, antes de llegar al hotel . . .
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No me gusto su personal no pueden solucionar nada y se lavan las manos unos con otros así que no lo recomiendo por eso en especial por la recepción
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
El dia que llegamos la habitacion estaba ocupada, tuvimos un problema con un taxy que nos robo y no prestaron niguna colaboracion con las camaras es un servicio pesimo
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las hospitalidad de los empleados buen servicio de desayuno
Stayed 11 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de sus empleados es fantástica , un lugar familiar , bien ubicado .
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

It was good
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful this is my second time at this hotel
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff in the food and beverage and in the front desk. Nice rooms and very comfortable.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor, excelente atención y limpieza en general.
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
All good, with the exception of breakfast. Fruit was not always fresh, and coffee had, on more than one occasion, had to be brewed.
Stayed 19 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. La habitación estaba limpia y muy agradable. Por el precio no se puede pedir algo mejor, muy recomendable.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay! Lovely atmosphere. Everyone was very nice and friendly
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación es muy bonita, las personas que atienden el hotel son amables, el hotel está muy bien ubicado, es una zona segura en Bogota y cerca de este hotel, esta el exito, farmacias, a 20min caminado esta la 140
Stayed 6 nights in Jun 2019