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NH Collection Bogotá Hacienda Royal

5.0 star property
Guests can rejuvenate with aromatherapy treatments at this eco-certified hotel before enjoying an energizing breakfast in the on-site restaurant

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Eco-friendly toiletries, hair dryer, bathrobes, towels - NH Collection Bogotá Hacienda Royal (Bogotá)
Fridge, espresso maker, eco-friendly cleaning products - NH Collection Bogotá Hacienda Royal (Bogotá)
Exterior - NH Collection Bogotá Hacienda Royal (Bogotá)
Exterior - NH Collection Bogotá Hacienda Royal (Bogotá)
Premium bedding, minibar, in-room safe, desk - NH Collection Bogotá Hacienda Royal (Bogotá)
NH Collection Bogotá Hacienda Royal, near 93 Park, offers a sauna and 24-hour health club for relaxation or exercise. Enjoy spa treatments, international cuisine at Dominiques restaurant, and free bicycle rentals. Close to shopping, with consistently positive staff reviews.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

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Premium bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Premium bedding, minibar, in-room safe, desk

Junior Suite

7.4 out of 10
Good
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 3 Adults)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite, Kitchen (View)

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Junior Suite, Kitchen (View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Usaquén neighborhood, NH Collection Bogotá Hacienda Royal is connected to a shopping center. Unicentro Bogotá and Andino Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111

What's nearby

  • Hacienda Santa Barbara Mall
    1 min walk - 0.1 miles
  • Embassy of Canada
    3 min walk - 0.2 miles
  • Fundacion Santa Fe de Bogota University Hospital
    5 min walk - 0.3 miles
  • Embassy of Mexico
    5 min walk - 0.3 miles
  • Unicentro Bogotá
    16 min walk - 0.9 miles

Getting around

  • Estación Usaquén Station
    11 min walk
  • San Antonio Station
    19 min drive
  • El Dorado Intl. Airport (BOG)
    40 min drive

Restaurants

  • La Plaza De Andrés
    3 min walk
  • Pandebono's Valluno
    2 min walk
  • Oma
    3 min walk
  • El Khalifa
    3 min walk
  • Juan Valdéz Café
    2 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel near 93 Park
Located close to Unicentro Bogotá, NH Collection Bogotá Hacienda Royal provides laundry facilities, a bar, and a 24-hour health club. Treat yourself to aromatherapy, hydrotherapy, or a facial at the onsite spa. The on-site international cuisine restaurant, Dominiques, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a sauna.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Luggage storage, an elevator, and concierge services
  • 4 meeting rooms, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 82 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 8:00 PM (USD 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna
  • Stereo

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Nearby parking fee: USD 30 per day (328 ft away; open 8:00 AM to 8:00 PM)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Is NH Collection Bogotá Hacienda Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

What time is check-in at NH Collection Bogotá Hacienda Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Bogotá Hacienda Royal?

Check-out is at noon.

Does NH Collection Bogotá Hacienda Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.000 per vehicle applies.

Where is NH Collection Bogotá Hacienda Royal located?

Located in Usaquén, this luxury hotel is within 1 mi (2 km) of Hacienda Santa Barbara Mall and Unicentro Bogotá. 93 Park is 2 mi (3.2 km) away. Estación Usaquén Station is 11 minutes by foot.

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Reviews

NH Collection Bogotá Hacienda Royal Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 515 out of 727 reviews
Rating 8 - Good. 143 out of 727 reviews
Rating 6 - Okay. 38 out of 727 reviews
Rating 4 - Poor. 13 out of 727 reviews
Rating 2 - Terrible. 18 out of 727 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice location, regular restaurant
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities
Nice and comfortable place to stay at while in Bogotá, close to restaurants, shopping, health services, flea market and more. Safe area, quiet and sound proof rooms (Important in Bogotá) highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
The front desk staff is very good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

JOO TAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa excelente gracias
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an attentive staff in a great location.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jhonn Bayron Salas

Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean, good breakfast, friendly staff
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Great location, service and comfortable rooms.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aura

Liked: Cleanliness, amenities, property conditions & facilities
This a wonderful place to stay, the location is very convenient, surrounded by restaurants, malls, a very nice cinema, and all in walking distance. The hotel and the staff are very good, nice rooms, and attention to detail from the staff. Highly recommended!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

KENNETH JOHANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable a clean, attentive staff, convenient location, breakfast and transportation to and from the airport was a nice touch as well.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel with the best service. We always stay when in Bogota because it’s like our second home. Everyone that works in the hotel is like a second family to us.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location, many restaurants around
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok, the staff very professional and courteous,the hotel clean and the most part accessible to the mall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, with restaurants and shops around. Excellent service from all staff members, from the front desk, to restaurant and bar. Very quiet neighborhood.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and places arround
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well situated and very good service !
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best service and super cozy.

Pedro and Anna were exceptional staff members and they took care of me to the best of their ability which was beyond most top hotels. It was perfectly situated and had many options available for food and entertainment and very safe. I would absolutely recommend this hotel to anyone and everyone. The hotel itself was very cozy and the breakfast was amazing.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Shoto

Liked: Cleanliness, amenities, property conditions & facilities
Superb access to the city. The hotel has direct gate to the shopping center with affordable restaurants, helping the guests to have lunch or dinner without stress.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment of guests and very good location
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great location. Close to many shops and restaurants.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in a very safe, walkable and enjoyable area, super nice and caring staff, breakfast is awesome and menu for dining in the hotel, shopping mall and around the hotel are excellent.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is part of a shopping center (Hacienda Santa Barbara) and the restaurants in Usaquen are very close
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Hacienda before and find it a very nice, quiet, clean, well presented hotel with very good staff.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The hotel is connected to a shopping mall. Very safe area in Bogota
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff
Stayed 2 nights in Mar 2025