See all properties

Mercure bh Retiro

4.0 star property
Travelers find productivity in coworking spaces or simply relax near 93 Park, with staff who anticipate needs before they're even expressed

Choose dates to view prices

Photo gallery for Mercure bh Retiro

Reception - Mercure bh Retiro (Bogotá)
Property video
Gym - Mercure bh Retiro (Bogotá)
Reception - Mercure bh Retiro (Bogotá)
Front of property - Mercure bh Retiro (Bogotá)
Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Zona Rosa, a neighborhood in Bogotá, Mercure bh Retiro is in the entertainment district. Andino Shopping Center and Unicentro Bogotá are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • Bogota parque de la 93
    93 Park
    6 min drive - 1.2 miles
  • Andino Shopping Center
    3 min walk - 0.2 miles
  • El Retiro Shopping Centre
    3 min walk - 0.2 miles
  • Atlantis Plaza Shopping Mall
    3 min walk - 0.2 miles
  • Virrey Park
    13 min walk - 0.7 miles

Getting around

  • Estación Usaquén Station
    13 min drive
  • La Sabana de Bogotá Station
    27 min drive
  • El Dorado Intl. Airport (BOG)
    37 min drive

Restaurants

  • Pizzardi Artigianale
    3 min walk
  • San Giorgio Trattoria
    3 min walk
  • La Biferia Steak House
    2 min walk
  • Arigato
    2 min walk
  • Ugly American Bar & Grill
    3 min walk

About this property

Mercure bh Retiro

Upscale hotel near Andino Shopping Center
Located close to 93 Park and Movistar Arena, Mercure bh Retiro provides dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and a front-desk safe
  • Coworking spaces, smoke-free premises, and a 24-hour front desk
  • An elevator and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Hair dryers and shampoo
  • 43-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Exterior detail
Hotel B3 Virrey
Chicó
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
Hotel B3 Virrey
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within 1 mi (2 km) of Andino Shopping Center and 93 Park. Movistar Arena and Estadio Nemesio Camacho are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure bh Retiro Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 201 out of 310 reviews
Rating 8 - Good. 76 out of 310 reviews
Rating 6 - Okay. 18 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 11 out of 310 reviews

Reviews

Verified

10/10 Excellent

Fanny Mery Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, outstanding and attentive staff and excellent breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location Excelent Room Excelent All
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, window didn't lock but felt safe, Diana was awesome.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been here a few times and found the breakfast disappointing this time. Bread was really dry and tasteless and i ate more fruit than usual. Coffee is self serve through a machine and although there's several options i could not find a taste to suit me. The air vents in the bathroom are a source of noise transfer and internet was slow. Reminded me of dial up Staff are all very nice but there needs be an improvement in breakfast for me to return. Location i really like
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Its always a peaceful and pleasant place to stay for a quick weekend break
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room. Great Staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025
Verified

8/10 Good

Leivin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Very nice location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy hotel and excellent location. No air conditioning
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Abimael David

The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Very good hotel.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jose Alexander Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Friendly and helpful staff -Clean -Safe
Verified

8/10 Good

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location and price -quality
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Stayed 2 nights in Nov 2024