Mercure bh Retiro

4.0 star property
Hotel with a 24-hour business center, a short walk to Andino Shopping Center

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Photo gallery for Mercure bh Retiro

Reception
Exterior
Terrace/patio
Reception
Flat-screen TV
Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room

8.8 out of 10
Excellent
(28 reviews)

Highlights

Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • Andino Shopping Center - 3 min walk - 0.2 miles
  • El Retiro Shopping Centre - 3 min walk - 0.2 miles
  • Virrey Park - 13 min walk - 0.7 miles
  • 93 Park - 3 min drive - 1.2 miles
  • Movistar Arena - 6 min drive - 2.9 miles

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Pizzardi Artigianale - ‬3 min walk
  • ‪La Biferia Steak House - ‬2 min walk
  • ‪El Francés - ‬1 min walk
  • ‪Azahar Café - ‬2 min walk
  • ‪The Wine Store - ‬3 min walk

About this property

Mercure bh Retiro

Upscale hotel near Andino Shopping Center
Close to 93 Park, Mercure bh Retiro provides amenities like dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and smoke-free premises
  • Tour/ticket assistance, coworking spaces, and an elevator
  • A front-desk safe and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within a 5-minute walk of El Retiro Shopping Centre and Andino Shopping Center. 93 Park and Unicentro Bogotá are also within 3 mi (5 km).

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Reviews

Mercure bh Retiro Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 150 out of 245 reviews
Rating 8 - Good. 68 out of 245 reviews
Rating 6 - Okay. 14 out of 245 reviews
Rating 4 - Poor. 2 out of 245 reviews
Rating 2 - Terrible. 11 out of 245 reviews

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paulina Daniela Rodríguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e instalaciones para viajes de negocio
Stayed 3 nights in Jul 2025

2/10 Terrible

Dominic

Great stay !
Stayed 16 nights in Jun 2025

10/10 Excellent

Evngelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Its always a peaceful and pleasant place to stay for a quick weekend break
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Un muy buen hotel, muy bien situado
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo genial todo! Me volvería a quedar sin pensarlo
Stayed 4 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es BUENÍSIMO
Stayed 2 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 2 nights in Jul 2025

8/10 Good

Leivin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Very nice location
Stayed 2 nights in Apr 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
Bella y tranquila.
Hermoso lugar
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025

10/10 Excellent

jordy justice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Jul 2025

10/10 Excellent

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y trato del personal
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Está muy bien localizado
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, la vocación de servicio del personal es inmejorable
Stayed 2 nights in Mar 2025

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Stayed 5 nights in May 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podrían mejorar el desayuno
Stayed 3 nights in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, good breakfast, quiet rooms, good internet. Very friendly staff who provided us with iron and hair dryer very quickly upon request. The room and toilet are not too big but you have everything you need, like big bed, coffee machine and bar in the room, wardrobe, cloth hangers and drawers. It was very pleasant stay.
Stayed 3 nights in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel conveniente en un barrio muy tranquilo y seguro. Muy buen servicio y habitaciones comodas
Stayed 2 nights in Dec 2024

6/10 Okay

Geronimo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I specifically paid and requested a twin room with 2 beds. I was charged for a two bed room. I got something else, and was charged additional for the room I had already paid for.
Stayed 2 nights in Aug 2025