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Hotel El Castillo Chinauta

Property class: 3

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Photo gallery for Hotel El Castillo Chinauta

Chapel - Hotel El Castillo Chinauta (Fusagasugá)
Meeting facility - Hotel El Castillo Chinauta (Fusagasugá)
Outdoor pool - Hotel El Castillo Chinauta (Fusagasugá)
Exterior - Hotel El Castillo Chinauta (Fusagasugá)
Room - Hotel El Castillo Chinauta (Fusagasugá)
Consider a stay at Hotel El Castillo Chinauta and take advantage of free breakfast, a poolside bar, and a terrace. For some rest and relaxation, visit the Turkish bath/hammam or the steam room. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Room

Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 3 Bedrooms

Room

Family Room, 3 Bedrooms

  • 104 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • 92 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds and 2 Twin Beds

About the neighborhood

Fusagasugá is home to Hotel El Castillo Chinauta. Apulo Municipal Pool and Liberia Park reflect the area's natural beauty and area attractions include Piscilago Water Park and Piscilago Zoo. Visit our Fusagasugá travel guide
Map
Kilometro 65 Via Bogota-Melgar, Chinauta, Fusagasugá, Cundinamarca, 110110

What's nearby

  • Kartodromo
    20 min drive - 7.8 miles
  • Fusagasuga Main Plaza
    23 min drive - 9.2 miles

Getting around

  • El Dorado Intl. Airport (BOG)
    116 min drive

Restaurants

  • El Fogón De Mis Viejos - Sabor A Leña
    8 min drive
  • Juan Chorizo Restaurante`s
    7 min drive
  • El Chalan
    7 min drive
  • Parrilla & Mamona
    7 min drive
  • La santandereana
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel El Castillo Chinauta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel El Castillo Chinauta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Castillo Chinauta?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel El Castillo Chinauta?

Check-out is at 1 PM.

Where is Hotel El Castillo Chinauta located?

Set in Fusagasugá, this family-friendly hotel is 7.8 mi (12.6 km) from Kartodromo and 8.2 mi (13.2 km) from Fusagasuga Main Plaza. Piscilago Zoo and San Francisco de Asis Church are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Castillo Chinauta Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente.

Excemente atencion.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amarga experiencia

1. Las habitaciones parecían de residencia de pueblo. 2. El hotel estaba con lonas verdes en todo su interior. 3. Los baños feisimos, la ducha con cortina plástica , 4. Nadie ayudo con maletas , nadie realizó indicaciones en habitación. . 5. Desayuno muy regular . 6. Con un letrero en el dispensador de agua q decía no llene botellas o termos . Un botellón de 20 litros cuesta 2500 pesos. 7. Las camas horribles . 8. El TV idéntico al que tenía mi abuelita La verdad muy malo para el costo de la habitación. Y encima me cobraron por encima de lo q reserve.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El valor por noche se incrementó a la tarifa mostrada en la reserva, pedí que me explicaran y me dijeron que era los impuestos pero los valores no me coincidieron, la comida ,el servicio estuvieron muy bien, sugiero estar revisando la limpieza de la piscina y el agua es muy fría.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

El servicio es muy bueno, la gente muy amable aseado y tranquilo
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Servicio

Buen hotel, buen servicio algo alto los precios de la alimentación, pero en general buen hotel.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Plan amigos

Las instalaciones están en buen estado, la zona donde están los juegos de mesa tiene una vista muy hermosa, la comida estuvo rica y la el personal muy amable. La habitación que nos dieron tenía un olor como a humedad y al quedar frente a la vía principal se escucha mucho el ruido de los carros.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

La atención fue estupenda,el asesor la comodidad encantador
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien buena cocina buena atencion
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Estuvo bien la atención, creo que pueden mejorar las instalaciones, pero el personal muy atento.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The balcony of the junior suite and the size of the room
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen sitio para descansar en pareja

Un lugar agradable, bien ubicado, bonita arquitectura y hermosa vista. El wifi no tiene buena cobertura, en la piscina no hay control ya que termina siendo molesto y los meseros necesitan más preparación en cuanto a conocer la carta, pero en general bueno .
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Amplitud

no muy agradable por el ruido.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked. The service was good nice pool. That took lot of time for the towel. But the rest was good. I will back.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Buena comida, de requiere mantenimiento

Buena comida , habitaciones cómodas , deben hacer mantenimiento a los baños y parte de las habitaciones. Un poco de ruido en la noche por la cercanía a la avenida.
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
la calificación que presento es porque las instalaciones están en muy regular estado, puede ser un hotel ya con mucho tiempo de existencia pero el mantenimiento debería ser estricto
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service
No cuenta con agua caliente en las habitaciones, el sanitario no tenia bizcocho, pero el punto muy a favor fue la comida, ya que estaba muy rica.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

buen servicio

buena
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para pasar en Familia o descansar

Excelente servicio y lugar para pasar un rato agradable, tenian problemas con los teléfonos por lo que era incómodo buscarlos o estarlos llamando al celular cada vez que se requeria algo, el servicio de limpieza en las habitaciones estuvo un poco flojo, los costos de los almuerzos o las cenas son un poco elevados vs los productos que ofrecen y a que el sector tiene otros sitios mas económicos. Pero en general el personal siempre estuvo atento y coordial para prestar un buen servicio apesar de los inconvenientes...muy recomendado y espero volver....
Stayed 2 nights in Oct 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Las habitaciones en muy mal estado

Mucho desaseo sen las habitaciones, nuy desepcionante porque en las fotos aparenta ser mejor
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para pasar en familia.

Un lugar muy lindo, limpio y tranquilo, ideal para estar en familia.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale la pena volver

Fuimos a un matrimonio y solamente dormimos en la noche y desayunamos los empleados muy amables.
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

No lo recomiendo

Muy poco personal de servicio, menús de comida muy incompletos, sin agua caliente, muy descuidado el hotel
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio y atención
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

do not stay

Very bad conditions, i did the booking and the didnt charge to my credit card now the people i invited had to pay there, bad smell on the rooms, and the hotel is really left over
Stayed 2 nights in Jul 2017