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Hotel Casa Guillermo

Property class: 2.5
Hotel Casa Guillermo offers practical amenities and personalized service, from laundry facilities to expert local guidance for city explorers.

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Photo gallery for Hotel Casa Guillermo

A long, narrow hallway with doors on both sides, leading to a bright room at the end. - Hotel Casa Guillermo (Bogotá)
A hotel room with two beds, a chair, and a window with curtains. - Hotel Casa Guillermo (Bogotá)
A building with a sign reading "CASA GUILLERMO" and "CARRERA 20A #72A-17". - Hotel Casa Guillermo (Bogotá)
A staircase with white railings and black steps, leading to a door with a handle. - Hotel Casa Guillermo (Bogotá)
A reception area with a framed artwork, a clock, and a welcome sign. - Hotel Casa Guillermo (Bogotá)
Located in the city center, Hotel Casa Guillermo offers essential conveniences for travelers: dry cleaning services, a snack bar, in-room WiFi, secure luggage storage, and knowledgeable tour assistance.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Single Room

A hotel room with a bed, a desk, and a chair.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with a bed, a desk, and a chair.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with two beds, a chair, and a window with curtains.

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, 2 Double Beds

A hotel room with two beds, a desk, and a window with curtains.

Basic Triple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Comfort Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free WiFi

View all photos for Basic Quadruple Room, 2 Double Beds

A hotel room with two beds, a chair, and a window with curtains.

Basic Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a wardrobe, and a bathroom door.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Quadruple Room, Multiple Beds

A hotel room with a bed, a desk, and a chair.

Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room (5 People)

A bathroom with a toilet, sink, and shower.

Family Room (5 People)

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Barrios Unidos, a neighborhood in Bogotá, Hotel Casa Guillermo is near a metro station. Andino Shopping Center and Unicentro Bogotá are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
Map
Carrera 20A #72A-17, Bogotá, 111211

What's nearby

  • Avenida Chile Shopping Center
    10 min walk - 0.6 miles
  • Gimnasio Moderno
    11 min walk - 0.6 miles
  • Virrey Park
    19 min walk - 1.0 mile
  • Andino Shopping Center
    19 min walk - 1.0 mile
  • El Retiro Shopping Centre
    19 min walk - 1.0 mile

Getting around

  • Estación Usaquén Station
    11 min drive
  • La Sabana de Bogotá Station
    24 min drive
  • El Dorado Intl. Airport (BOG)
    29 min drive

Restaurants

  • Coctel del Mar
    8 min walk
  • Classics Rock y Pop
    9 min walk
  • Empanadas Tipicas Agrocampo
    2 min walk
  • Longos
    3 min walk
  • Macchiato café
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Guillermo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Casa Guillermo?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Hotel Casa Guillermo?

Check-out is at 1:00 PM.

Where is Hotel Casa Guillermo located?

Located in Barrios Unidos, this hotel is within 1 mi (2 km) of Gimnasio Moderno and Andino Shopping Center. 93 Park is 1.7 mi (2.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Guillermo Reviews

6.4

7.4

Cleanliness

6.6

Location

6.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 13 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 10 out of 42 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Need confort

The beds are so hard.
Stayed 7 nights in Oct 2017
Verified review

2/10 Terrible

seer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

They didnt let me in, they were ovrbooked
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person in recepción terrible..... I don't know how a person like she is in a front desk.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Libardo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, excelente ubicación
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rubiela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay tiendas restaurantes fácil acceso a transporte
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
La habitación estaba en óptimas condiciones, el personal de recepción y limpieza estuvieron siempre dispuestos a ayudarme. Muchas gracias.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Katerine

Disliked: Cleanliness, staff & service, amenities
Enviaron un correo diciendo que el único medio de pago que aceptan es efectivo. No llegamos porque claramente no nos sirve un hotel que se tenga que pagar en efectivo.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities
Muy buena atención. Único detalle es que los pasillos son reducidos para caminar con equipaje
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio del hotel fue bueno, muy cordiales, la habitación estaba limpia excepto porque los colchones estaban sucios o manchados qué pues la sábanas cubren eso, pero si es un aspecto a mejorar, por lo demás estuvo super bien, el servicio de esta aplicación muy malo debido a que cuando realice la reserva me dieron un precio y en el hotel me cobraron uno más alto
Stayed 1 night in May 2024
Verified review

6/10 Okay

José

Liked: Cleanliness, property conditions & facilities, room comfort

No cumplen con el precio de reserva de la página

El hotel es bueno y bonito pero te cobran más de lo que la página te dice cuando reservas.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

David Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel

El peor hotel en el que he estado. Huele mal, las sábanas estaban sucias, el recepcionista fue grosero. No aceptan tarjeta ni dólares, solo moneda colombiana. No lo recomiendo.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Elisabeth

Liked: Cleanliness, room comfort

En general me gusto el servicio.

La habitacion estaba limpia. Lastima que no tomamos tinto. Excelente el agua tibia de la ducha. Alguien hizo mucho ruido, hablaban duro. Eso nos incomodó y prendian lices y apgaban
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención muy deficiente y el precio que decir en la aplicación no era correcto, pues al llegar allá, cobraron un adicional, disque de papeleo
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Nelson

Liked: Cleanliness
No mantuvieron el precio de la reserva
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2023
Verified review

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
Deben tener cuidado un poco con el ruido afuera de las habitaciones.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Pollyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

pessoal educado, hotel OK para uma noite de estadia, localizacao em frente a muitas paradas de onibus - bem conveniente. De noite é meio escuro para caminhar, até as 20hrs está ok!
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

No pudimos pasar la noche ahi

Ese dia mi esposa y yo trabajamos hasta tarde y fué la razón de reservar cerca del trabajo, esa tarde llamamos para avisar el check-in tarde. Llegamos cerca de las 11pm y el encargado nos dice que el pago debía ser en efectivo, cosa que ni en hoteles.com como tampoco cuando se realizó la llamada fuimos notificados de eso. El encargado llamó a la dueña para saber si podiamos pagar en el check-out de manera de buscar un cajero en horas de la mañana pero por teléfono ella se negó rotundamente, que el pago debía ser en efectivo y en el check-in. A esa hora (11pm) y en esa zona salimos a buscar un cajero pero no conseguimos ninguno abierto y terminamos pasando la noche en otro hotel donde si pudimos pagar con tarjeta.
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia confortable

Buena estadia en general
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities

Pésimo-le aumentan mucho el valor al llegar.

Fue pésimo pues al llegar te cambian el valor y le aumentan y lo peor es que no les importó que nos quedáramos a horas de la tarde entre manifestaciones,sin transporte y calles bloqueadas aún después de hablar por teléfono con la dueña a la cual no le importo ,no lo recomiendo pues está en una zona poco segura y agradable y para ese valor no lo justifica pues al entrar ya parece hotel de paso,recuerden lo que te digan las páginas sobre ese hotel no es el valor que te pedirán cuando ya estes ahí pues le aumentan mucho.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

Me cobraron Más de lo q decía en su reserva

Cordial saludo. No me gusto por q Uds me dieron un precio y cuando llegue al hotel me cobraron mas dinero.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Rooms need better sound insolution. I can hear people talking i outside.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working Safe Neighborhood

This is a great place in a safe neighborhood and although it's a little more expensive than some for a low budget hotel it is an extremely nice room with a private bath and warm water and no problems that I could see and the staff was extremely helpful in every possible way you are also very close to the transmilenio line you can get either the 72 or 76th Street
Stayed 7 nights in Mar 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In this place we my family had the worst experience when we couldn't even get in to this hotel the owners are the worst owners I know they don't know what is customer satisfaction and they say that they don't do anything with expedia I don't know why Expedia list this kind of hotels when even this place don't accept expedia reservations very disappointed with this hotel and expidia reservation .????
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Stay

The front desk guy is annoying.
Stayed 2 nights in Nov 2017