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HOTEL DURAN

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Bogotá

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Photo gallery for HOTEL DURAN

Terrace/patio
Front of property
Exterior
60-inch Smart TV with digital channels, Netflix, DVD player
Executive Room | Down comforters, Select Comfort beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed, Ensuite

Down comforters, Select Comfort beds, in-room safe

Comfort Room, 1 Double Bed, Ensuite

Highlights

Patio
Yard
Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
  • Sleeps 2
  • 1 Double Bed

Comfort Room

Highlights

Yard
Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Dining table
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Yard
Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Dining table
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room dining

Family Room

Highlights

Patio
Yard
Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Room

Highlights

Yard
Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
Dining table
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Garden View

Down comforters, Select Comfort beds, in-room safe

Luxury Room, 1 Queen Bed, Garden View

Highlights

Patio
Yard
Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Refrigerator
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2335 Cra. 75, 23-35, Bogotá, Bogotá, 110931

What's nearby

  • Salitre Plaza Shopping Mall - 3 min drive - 1.4 miles
  • Gran Estacion Shopping Mall - 4 min drive - 2.3 miles
  • U.S. Embassy Bogotá - 5 min drive - 3.2 miles
  • Corferias Bogota - 7 min drive - 4.1 miles
  • 93 Park - 12 min drive - 6.9 miles

Getting around

  • La Sabana de Bogotá Station - 23 min drive
  • Estación La Caro Station - 30 min drive
  • El Dorado Intl. Airport (BOG) - 16 min drive

Restaurants

  • ‪Restaurante El Gran Fogón - ‬3 min walk
  • ‪Restaurante Modelia Comida China - ‬2 min walk
  • ‪Karaoke Bogota - ‬1 min walk
  • ‪Stones Modelia - ‬2 min walk
  • ‪Plaza México Modelia Club - ‬1 min walk

About this property

HOTEL DURAN

Luxury hotel near Salitre Plaza Shopping Mall
Located close to Gran Estacion Shopping Mall and U.S. Embassy Bogotá, HOTEL DURAN provides a casino, a free grocery shopping service, and a free daily manager's reception. Hit the jackpot at this hotel with amenities such as a slot machine, a casino VIP room, and a casino gaming table. Treat yourself to a massage at the onsite spa. Pilates classes and fitness classes are offered at the 24-hour health club; other things to do include hiking/biking. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks include:
  • Free self parking, valet parking, and extended parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, access to a nearby health club, and express check-out
Room features
All guestrooms are individually furnished, and feature comforts such as first-run movies and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Select Comfort beds and down comforters
  • Bathrooms with tubs or showers and hair dryers
  • 60-inch Smart TVs with Netflix, streaming services, and premium channels
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Free secured extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 2 for adults and USD 2 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 1; reservation required
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle tours
  • Casino (318 square feet of space)
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Hiking/biking trails
  • Pilates classes
  • Playground
  • Shopping mall
  • Slot machine
  • Sportsbook
  • TV in common areas
  • Yoga classes

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 641 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On the bay
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 60-inch smart TV with premium digital channels
  • Computer
  • DVD player
  • First-run movies
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Freezer
  • Griddle
  • Meal delivery service
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • All-in-one washer/dryer
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [carrera 75 23-35]
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 14 to August 20:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Spa

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Water fee: USD 1 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Electricity fee: USD 1 for use over 11 kWh.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 for adults and USD 2 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip, maximum occupancy 15)
  • Rollaway bed fee: USD 10.0 per day
  • Administrative fee: USD 1 per night
  • Hosted evening meal: USD 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Property Registration Number 176908

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14

Frequently asked questions

Is HOTEL DURAN pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HOTEL DURAN?

Self parking and valet parking are free at this property.

What time is check-in at HOTEL DURAN?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at HOTEL DURAN?

Check-out is at 11:30 AM.

Does HOTEL DURAN provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is HOTEL DURAN located?

Located in Fontibon, this luxury hotel is 1.4 mi (2.2 km) from Salitre Plaza Shopping Mall and 2.2 mi (3.5 km) from Gran Estacion Shopping Mall. U.S. Embassy Bogotá and Corferias Bogota are also within 6 mi (10 km).

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HOTEL DURAN Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 6 out of 17 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10

The service was exceptional and the staff were all very Friendly
Stayed 3 nights in Aug 2024

6/10

Place not as advertised as provided. No gym no bar completely false advertising. Room was clean but shower did not work
Stayed 2 nights in Jan 2025

2/10

That place is not a hotel
Stayed 1 night in Jul 2024

4/10

No hot water. No heat have to get extra blanket for tge night. Advertized for free shuttle to and from hotel but charged
Stayed 1 night in Aug 2024

2/10

I made a reservation with this hotel. They didn't have availability. I was charged for the stay. I'm disputing the charges with hotel.com.
Stayed 1 night in Mar 2024

2/10

First of all they have the wrong address listed on the app so I had to call the lady to give me the correct address. After a few attempts I was able to get to the correct property. There is no sign of being a Hotel Duran in the outside of the property. There was no hot water, and either they give you an access key to the front door so you have to constantly call them for them to open the door from the inside and the outside. Which was very annoying, a hotel needs a receptionist there if you have a manual door. There was no hot water at all. I had to shower in cold water that day I left. She couldn’t find the payment due to my reservation after showing proof on the app that is room has been paid she still was demanding payment. I had to show her, my bank extract, the chat with someone in the Hotels.com app, and the receipt that was showing there. After back and forth demanding payment she realized it was paid but I lost one hour of my time. The location is good, but I will recommend anyone else to look for another hotel, which is actually a real Hotel. One more cleaner, one that call let you in and out of the property with out feeling you need to ask for mother to open the door. The room and front desk needs a lot more cleaning.
Stayed 1 night in Nov 2023

2/10

Hice la reserva, me pidieron cancelarla porque tenian problemas con el acueducto, hasta me sugirieron ir a otro hotel en la zona y ahora se niegan a hacerme el reembolso del dinero.
Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

2/10

No había habitaciones
Stayed 1 night in Aug 2024

10/10

Muy cerca del aeropuerto, incluyen comida (del 1 al 10 coloco un 8). Atendido por su dueña, una persona muy atenta y servicial.
Stayed 1 night in Aug 2024

4/10

no tienes agua fria la ventana no tienes segurida para cerrar y no desayuno como presentas
Stayed 14 nights in May 2024

6/10

Stayed 1 night in Apr 2024

10/10

Excelente, la dueña es muy amigable.y te ayuda con todo, la cama es super cómoda, tiene todo lo que uno necesita. El barrio es muy agradable y tranquilo, definitivamente volveré cuando tenga la oportunidad
Stayed 6 nights in Feb 2024

2/10

Stayed 1 night in Feb 2024