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Swan's Cay

3.0 star property
Hotel in Bocas del Toro with a 24-hour front desk and an outdoor pool

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Photo gallery for Swan's Cay

Interior entrance
View from room
Outdoor pool, pool umbrellas, sun loungers
Front of property
Classic Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Triple Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Quadruple Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable/satellite channels
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Calle Tercera, Bocas del Toro, Bocas del Toro

What's nearby

  • Bolivar Park - 2 min walk - 0.1 miles
  • Bocas del Toro Ferry Terminal - 6 min walk - 0.4 miles
  • Bocas Marina - 5 min drive - 0.5 miles
  • Tortuga Beach - 9 min drive - 2.9 miles
  • Bastimento-Bocas del Toro Ferry Terminal - 46 min drive - 2.6 miles

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • ‪JJ’s at Bocas Blended - ‬4 min walk
  • ‪Barco Hundido Bar - ‬3 min walk
  • ‪The Pirate Bar Restaurant - ‬4 min walk
  • ‪Mana Bar and Restaurant - ‬2 min walk
  • ‪Café Del Mar - ‬4 min walk

About this property

Swan's Cay

Hotel in a rural location
Consider a stay at Swan's Cay and take advantage of a terrace, a bar, and a business center. The on-site restaurant, Oh Toro, serves dinner. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and 1 meeting room
  • A front-desk safe, tour/ticket assistance, and laundry services
Room features
All guestrooms at Swan's Cay have thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch LED TVs with cable channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PAB 10.70 for adults and PAB 10.70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oh Toro

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PAB 10.70 for adults and PAB 10.70 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Frequently asked questions

Does Swan's Cay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swan's Cay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swan's Cay?

Self parking is free at this property.

What time is check-in at Swan's Cay?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Swan's Cay?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Swan's Cay located?

Situated near the airport, this hotel is within a 10-minute walk of Bolivar Park, Bocas del Toro Ferry Terminal, and Lil' Spa Shop by the Sea. Bocas Marina and Playa El Istmito are also within 1 mi (2 km).

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Swan's Cay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 144 reviews
Rating 8 - Good. 55 out of 144 reviews
Rating 6 - Okay. 27 out of 144 reviews
Rating 4 - Poor. 12 out of 144 reviews
Rating 2 - Terrible. 6 out of 144 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, close to town for shopping and close to bus route.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Stayed 6 nights in Nov 2024

8/10 Good

DANA

Liked: Cleanliness, staff & service
The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
Stayed 1 night in Feb 2025

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Stayed 2 nights in Nov 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
Stayed 3 nights in Feb 2024

6/10 Okay

Johel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Stayed 3 nights in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2023

6/10 Okay

Rubian

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
Stayed 3 nights in Nov 2022

4/10 Poor

Jianyu

Rooms too noisy. No window.
Stayed 3 nights in Dec 2024

6/10 Okay

Layla

Hotel is ok, depending on the rate you get its not worthy what its charged.
Stayed 6 nights in Dec 2023

8/10 Good

Coleen

Liked: Cleanliness
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our short stay (3 nights) at Swan's Cay. The room was clean and had everything we needed. The pool was great, just steps away from our room and the water was the perfect temperature. Staff were helpful and friendly. The only thing that was not great was the dog tied up next to a house behind the hotel that barked every afternoon/evening, but not much the hotel can do about that.

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have very thin walls and you can here people having sex in adjoining rooms
Stayed 4 nights in Dec 2023

10/10 Excellent

Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with pool, clean & breakfast buffet

This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Stayed 2 nights in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service
Paid for a very disappointing breakfast
Stayed 4 nights in Mar 2023

4/10 Poor

Allyson

Disliked: Staff & service, amenities, property conditions & facilities
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angelik M.

Disliked: Staff & service
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Stayed 2 nights in May 2023

8/10 Good

Monserrat

Liked: Cleanliness, staff & service
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Regresaría de seguro!
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo Chacon

Stayed 3 nights in Mar 2025

8/10 Good

Maria Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En mi opinión el Hotel está bueno,la piscina limpia, nos tocó en la torre B , limpio agradables la habitación tenía todo lo que habíamos solicitado , aire acondicionado, ventana , y buen descanso y está cercano a todo . Lo recomiendo,
Stayed 2 nights in Mar 2025

8/10 Good

Edgardo

Liked: Cleanliness, property conditions & facilities
Buen hotel
Stayed 3 nights in Feb 2025

8/10 Good

LANA

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2025