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Protea Hotel by Marriott Bloemfontein Willow Lake

4.0 star property
Victorian hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Protea Hotel by Marriott Bloemfontein Willow Lake

Outdoor pool, pool umbrellas, sun loungers
View from property
Lounge
Property grounds
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Room options

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Showing 2 of 2 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Washer/dryer
Premium bedding
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Washer/dryer
Premium bedding
Hair dryer
Coffee/tea maker
Electric kettle
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity

Protea Hotel by Marriott Bloemfontein

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 96 reviews
Protea Hotel by Marriott Bloemfontein

About the neighborhood

Map
101 Henry Street, Bloemfontein, Free State, 9301

What's nearby

  • Mimosa Mall - 7 min walk - 0.4 miles
  • Central University of Technology - 20 min walk - 1.1 miles
  • Supreme Court of Appeal - 20 min walk - 1.1 miles
  • University of the Free State - 20 min walk - 1.1 miles
  • Free State Stadium - 1 min drive - 0.7 miles

Getting around

  • Bloemfontein (BFN) - 18 min drive

Restaurants

  • ‪Falcon Lake Spur - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Cubana - ‬10 min walk
  • ‪Mugg & Bean - ‬8 min walk
  • ‪Panarottis - ‬11 min walk

About this property

Protea Hotel by Marriott Bloemfontein Willow Lake

Upscale hotel near Mimosa Mall
Located close to Free State Stadium and Supreme Court of Appeal, Protea Hotel by Marriott Bloemfontein Willow Lake provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, 101 Restaurant, offers breakfast, brunch, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
Room features
All 94 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Partially open bathrooms with showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 225 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 101 Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • No plastic coffee stirrers
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 225 per person
  • Airport shuttle fee: ZAR 250 per person (one-way)
  • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
  • Late check-out fee: ZAR 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel by Marriott Bloemfontein Willow Lake Hotel
Protea Hotel Willow Lake Bloemfontein
Protea Willow Lake
Protea Willow Lake Bloemfontein
Willow Lake Protea Hotel
Protea Hotel by Marriott Bloemfontein Willow Lake Bloemfontein

Frequently asked questions

Does Protea Hotel by Marriott Bloemfontein Willow Lake have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Bloemfontein Willow Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Bloemfontein Willow Lake?

Self parking is free at this property.

What time is check-in at Protea Hotel by Marriott Bloemfontein Willow Lake?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Protea Hotel by Marriott Bloemfontein Willow Lake?

Check-out is at 11 AM. Late check-out is available for ZAR 500 (subject to availability).

Does Protea Hotel by Marriott Bloemfontein Willow Lake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 250 per person applies.

Where is Protea Hotel by Marriott Bloemfontein Willow Lake located?

Located in Westdene, this hotel is within 1 mi (2 km) of Mimosa Mall, Supreme Court of Appeal, and National Museum Bloemfontein. Free State Stadium and Anglo-Boer War Museum are also within 1 mi (2 km).

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Protea Hotel by Marriott Bloemfontein Willow Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 143 reviews
Rating 8 - Good. 62 out of 143 reviews
Rating 6 - Okay. 16 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Staff made us feel comfortable and safe
Stayed 3 nights in May 2025

10/10

Friendly staff , clean all over the place with the best breakfast
Stayed 2 nights in Jan 2025

8/10

Good location.
Stayed 1 night in Nov 2024

8/10

It was once again a pleasant stay and good value for money since it was within a walking distance of two major shopping malls and a park for entertainment
Stayed 2 nights in Nov 2024

8/10

Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Stayed 2 nights in Jan 2023

10/10

The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Stayed 1 night in Dec 2023

10/10

Lovely, comfortable, friendly
Stayed 4 nights in May 2023

10/10

Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Stayed 1 night in Dec 2022

10/10

Just what I needed. Thanks
Stayed 1 night in Aug 2023

6/10

It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Stayed 1 night in Feb 2024

2/10

Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.
Stayed 1 night in Jul 2022

10/10

Very pleasant overnight stop - food in the restaurant was delicious and the service was excellent, I found the staff very attentive and considerate. Beds very comfortable.
Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in May 2024

8/10

Stayed 1 night in Mar 2024

6/10

Stayed 1 night in Mar 2024

8/10

Stayed 2 nights in Feb 2024

10/10

Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Nov 2023

8/10

Stayed 4 nights in Oct 2023

10/10

Stayed 1 night in Jun 2023

6/10

Stayed 1 night in Mar 2023

10/10

Stayed 4 nights in Oct 2022