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Crossroads Hotel Blantyre

Property class: 3.5

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Photo gallery for Crossroads Hotel Blantyre

A spacious lobby with a high ceiling, a central staircase, and a seating area with green armchairs and a sofa. - Crossroads Hotel Blantyre (Blantyre)
A table set with food and drinks on a balcony with a scenic mountain view. - Crossroads Hotel Blantyre (Blantyre)
A neatly made bed with a green bedspread, white pillows, and a headboard. - Crossroads Hotel Blantyre (Blantyre)
A modern living room with two brown armchairs, a white coffee table, a small white table, and a built-in shelving unit with decorative items. - Crossroads Hotel Blantyre (Blantyre)
A hallway with a flat-screen TV displaying an event date and name, glass doors, and a polished floor. - Crossroads Hotel Blantyre (Blantyre)
Located close to CCAP Church and The Way of the Cross/ Njira ya Mtanda, Crossroads Hotel Blantyre provides a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a facial or a massage at the onsite spa. The on-site local and international cuisine fine-dining restaurant, The Copper Pot, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a large bed, a nightstand, a chair, and a small table.

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a large window with curtains, a small table with a lamp, and a view of the outdoors.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Non Smoking

A hotel room with a bed, a sofa, a coffee table, and a chair.

Deluxe Suite, Non Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Non Smoking

A neatly made bed with a green bedspread, white pillows, and a headboard.

Family Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a view of a balcony with outdoor furniture.

Deluxe Quadruple Room, Non Smoking

  • Hill view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Blantyre, Crossroads Hotel Blantyre is in the business district. Carlsberg Brewery and Satemwa Tea Estate are notable landmarks, and the area's natural beauty can be seen at The Way of the Cross/ Njira ya Mtanda. CCAP Church and Museum of Malawi are two other places to visit that come recommended. Visit our Blantyre travel guide
Map
Crossroads Mall, Glyn Jones Road, Blantyre

What's nearby

  • CCAP Church
    3 min drive - 1.5 miles
  • St. Michael and All Angel's Church
    3 min drive - 1.5 miles
  • The Way of the Cross/ Njira ya Mtanda
    3 min drive - 1.7 miles
  • Carlsberg Brewery
    4 min drive - 2.2 miles
  • Museum of Malawi
    6 min drive - 3.1 miles

Getting around

  • Blantyre (BLZ-Chileka Intl.)
    39 min drive

Restaurants

  • Elly B's
    6 min drive
  • Superior Food Market
    4 min drive
  • Hong Kong Restaurant
    1 min walk
  • Gelato Carnival
    6 min drive
  • Bombay Palace
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 25 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Copper Pot

Things to do

  • 24-hour gym
  • Arcade/game room
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 12.5 (one-way), (from 11 to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Free in-room WiFi has a 1-device limit

Frequently asked questions

Is Crossroads Hotel Blantyre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crossroads Hotel Blantyre?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crossroads Hotel Blantyre?

Check-out is at 11:00 AM.

Does Crossroads Hotel Blantyre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Crossroads Hotel Blantyre located?

Situated in the business district, this spa hotel is within 3 mi (5 km) of CCAP Church, The Way of the Cross/ Njira ya Mtanda, and Carlsberg Brewery. Museum of Malawi and Satemwa Tea Estate are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crossroads Hotel Blantyre Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast buffet, helpful professional staff, clean, comfy, convenient , lots of food choices in attached mall
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast with many choices Spa Spacious rooms with very nice bathtub and shower Super friendly and helpful staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and nice accomodations

Wonderful staff, beautiful and modern hotel with lots of amenities. This is my second time staying there and will not be my last.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and very accommodating. Went out of their way to make us feel special. The rooms were very spacious and a great breakfast.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable and I would revisit
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Rhoderick

Liked: Cleanliness, staff & service, amenities
Friendly and competent staff, quiet mall, a lot of dining options around and no alcohol anywhere in the Hotel.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE LOVE LOVE THIS PLACE

My wife and I have stayed here twice, both times for a week. We HIGHLY recommend Crossroads Hotel. The beds are extra comfy, the rooms are larger than regular hotels, the Copper Pot Restaurant is awesome, and the staff are simply the best you can find! Our only gripe would be the WiFi which most of the time was not very strong.
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, room comfort
Excellent hotel. Large comfortable rooms. Good price. Good staff. Only disadvantage is shower was only releasing a bit of water.
Stayed 1 night in May 2024
Verified review

8/10 Good

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very responsive. The water pressure was low at times.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good staff and a decent option in Blantyre
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Danjuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great visit

Great customer service..
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manicure and massages from the spa were so professional and enjoyable. Restaurant view lovely, food yummy, service excellent.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed in Blantyre for a week. This hotel met my expectations. I will definitely book again on another trip and highly recommend them.
Stayed 8 nights in Mar 2024
Verified review

8/10 Good

Chandanie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were amazing! I had no idea when I booked this hotel that it would be the level of class that it was! For the price, it is the best option in Blantyre.
Stayed 6 nights in Oct 2022
Verified review

8/10 Good

Marcus

Liked: Cleanliness, amenities
Overall, an ok stay. The air conditioning was weak and unreliable.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Smelly room, old coffee, leaking water boiler, noisy AC, need to enter and leave the hotel via the garage i the morning.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Junior Van Wyk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Max 3 Star - not impressed

No pork, no alcohol beverages, breakfast very small variation, dinner Indian cuisine only.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the money. Big, clean rooms, but that’s about it. Awful food, no alcohol served, no swimming pool or outdoor seating area. Very claustrophobic feel overall.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Tikhala

Liked: Cleanliness
Disliked: Staff & service
The food was bad, way below standard. They don’t have irons in the room. I order ginger tea and was told the one who keeps the key to the store only come at around 11 in the morning. The room are nice
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left an important folder at the Crossroads and the staff went above and beyond to ship the folder to Lilongwe. That kind of help is above and beyond what one normally receives. I will definitely stay at the Crossroads the next time I m in Blantyre.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
シャワー室等を使用した場合、しっかり閉まらず、隙間から床に多量の水が漏水する。その結果、床が滑りやすくなる。
Stayed 14 nights in Apr 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It took to repair leak points at the bath room in my room. In addition, tissue papers with a box were not put in my room, but only soft papers for a toilet. It was very inconvenient for guest like me in any cases. Whenever I want to use that, I used to go to the toilet.As far as I stayed in the hotels, Urban area in Africa, I have not experienced to stay in the hotels without tissue papers. Thanks. Regards, Guest
Stayed 14 nights in Apr 2021
Verified review

8/10 Good

Cosby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do better

The stay was good. Thought the attidue of the front office and aome staff needs to change. Not every guest will dress immaculately. I chose to look simple for a reason - holiday. Same dreassing if it was a white person will be treated differently. They must learn to treat everyone equally regardless.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Sérgio

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2026