Ratings based on 1,759 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 20, 2019 on Expedia
24 hour pool!!!!!! Also, VERY clean, quiet, comfortable, secure. Excellent check out time. I will absolutely stay here again!
5 out of 5
by A verified traveler

Posted Sep 17, 2019 on Expedia
I like the mini kitchens. The food was great with a nice variety for breakfast. Sink in bathroom was a little clogged, but no big deal. It was a nice stay, easy access to Lake Mead. Perfect for kids.
4 out of 5
by A verified traveler

Posted Sep 4, 2019 on Expedia
Comment from Hotel Management
Sep 6, 2019 by Melisa - Front Desk Manager, Hotel Management
Valued Guest, Thank you very much for your recent stay with us and for the time you took to give us a rating about your visit. In Hospitality
2 out of 5
by A verified traveler

Posted Sep 4, 2019 on Expedia
This place is old and in much need of renovation the carpets are absolutely disgusting in all areas especially the hallways and it stinks random smells different every day not pleasant. Positive- Staff was very friendly.
Comment from Hotel Management
Sep 4, 2019 by Jasmine-Front desk agent, Hotel Management
Thank you for taking the time to write a review of your stay.Your feedback is extremely important to us as we continue to improve our guest experience. Maintenance and the housekeeping staff has been notified to ensure this will not happen again.I am sincerely sorry for any inconveniences you may have had during your stay.I was pleased to hear that you did find our staff to be friendly. Your comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks.In hospitality.
4 out of 5
by A verified traveler

Posted Sep 3, 2019 on Expedia
Comment from Hotel Management
Sep 4, 2019 by Jasmine-Front desk agent, Hotel Management
Valued Guest, Thank you very much for your recent stay with us and for the time you took to give us a rating about your visit. In Hospitality
4 out of 5
by A verified traveler

Posted Aug 30, 2019 on Expedia
Everything was neat, staff was friendly and it was close to places I needed to go
Comment from Hotel Management
Aug 30, 2019 by Melisa - Front Desk Manager, Hotel Management
Thank you for taking the time to review and provide feedback from your recent stay. I was happy to read you liked our friendly staff! In Hospitality
5 out of 5
by A verified traveler

Posted Aug 28, 2019 on Expedia
The property was clean. The location was quiet. Having my dog with me the grounds were pleasant for walking her.
Comment from Hotel Management
Sep 4, 2019 by Jasmine-Front desk agent , Hotel Management
We would like to thank you for staying with us at the Hawthorn Suites by Wyndham Henderson/Las Vegas, and for taking the time to send your valuable comments. It's always gratifying to receive positive feedback, and your comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks.I was very pleased to hear that you were able to bring your dog and enjoyed walking her on the grounds.Thank you again for having shared your experience with us.Best Regards.
5 out of 5
by A verified traveler

Posted Aug 27, 2019 on Expedia
Neat, clean, lovely, helpful staff. I left some things in the room, the staff called and sent them to me.
Comment from Hotel Management
Aug 28, 2019 by Melisa - Front Desk Manager, Hotel Management
Valued Guest, You are too kind! We appreciate your feedback; it's very gratifying to know that you enjoyed your stay and liked our helpful staff. We will continue to try to make all of our guests stay better, and brighter, each day!!! Safe travels, we hope to see you again in the future.
4 out of 5
by A verified traveler

Posted Aug 26, 2019 on Expedia
Some unique design choices on room. TV located 90degrees to the right of the bed. They refitted tub / shower upgrade with an insert that squeaks like an unstable old boat. They have an included breakfast but will not let you take any food back to the room, which are fitted with tables and kitchen! There are a few small tables in lobby area but this is ridiculous. Beds, staff, service and overall is good!
Comment from Hotel Management
Aug 26, 2019 by Melisa - Front Desk Manager, Hotel Management
Valued Guest, It is very important for us to receive critical feedback like yours, so that we can improve our service all the time. We would like to take this opportunity to thank you for that, and for taking the time to share your comments. In Hospitality.
4 out of 5
by A verified traveler

Posted Aug 23, 2019 on Expedia
Comment from Hotel Management
Aug 23, 2019 by Melisa - Front Desk Manager, Hotel Management
Valued Guest, Thank you very much for your recent stay with us and for the time you took to give us a rating about your visit. In Hospitality