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Sheraton Bishkek

Property class: 4.5

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Photo gallery for Sheraton Bishkek

A modern lobby with a large chandelier, seating areas, and a view of the outdoors. - Sheraton Bishkek (Bishkek)
Creator video - submitted by Myshmil
A Sheraton hotel with multiple floors, large windows, and illuminated signage. - Sheraton Bishkek (Bishkek)
Property entrance - Sheraton Bishkek (Bishkek)
A buffet with a variety of food options, including fruits, vegetables, and desserts. - Sheraton Bishkek (Bishkek)
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Sheraton Bishkek. Treat yourself to a massage at the onsite spa. The on-site restaurant, Feast, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Club Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a desk lamp, and a nightstand with a phone.

Club Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Room, 1 King Bed, Non Smoking, City View

A hotel room with a bed, a desk, a chair, a TV, and a sofa.

Club Junior Room, 1 King Bed, Non Smoking, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a small table.

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, bedside tables, a desk, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a desk with a mirror, a television, and a window with curtains.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a lamp, and a mirror.

Deluxe Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Bishkek, Sheraton Bishkek is in the city center. The area's natural beauty can be seen at Panfilov Park and Oak Park, while Kyrgyz National Philharmonic Hall and State History Museum are cultural highlights. Visit our Bishkek travel guide
Map
148 B, Kievskaya Street, Bishkek, 720001

What's nearby

  • A fountain with water jets, a statue of a horse and rider, and a building with a tower in the background.
    Manas Square
    3 min walk - 0.2 miles
  • A statue, a flag, and a building with arches.
    Ala-Too Square
    16 min walk - 0.9 miles
  • Bishkek Park Shopping Center
    1 min walk - 0.0 miles
  • Kyrgyz National Philharmonic Hall
    7 min walk - 0.4 miles
  • Panfilov Park
    12 min walk - 0.7 miles

Getting around

  • Manas Intl. Airport (BSZ)
    38 min drive

Restaurants

  • Iwa Roofbar Restaurant
    1 min walk
  • Чайхана Navat
    1 min walk
  • Sierra Coffee
    4 min walk
  • PIVO
    4 min walk
  • Бегемот / Begemot
    2 min walk

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  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 107 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Free covered, secured valet parking on site
  • Free covered, secured extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Feast
  • IWA

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 23 for adults and USD 23 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sheraton Bishkek have a pool?

Yes, this property has a seasonal outdoor pool.

Is Sheraton Bishkek pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Bishkek?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Bishkek?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Bishkek located?

Located in the heart of Bishkek, this luxury hotel is within a 10-minute walk of Bishkek Park Shopping Center, Bishkek City Hall, and Manas Square. Kyrgyz National Philharmonic Hall and Panfilov Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Bishkek Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 65 out of 95 reviews
Rating 8 - Good. 12 out of 95 reviews
Rating 6 - Okay. 9 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and facilities. This is the best hotel in Bishkek!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well managed and comfortable hotel.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with amazing staff and service. Staying there again in a couple of weeks and looking forward to it.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb clean and very well equipped, we enjoyed Spa nd Gym , location was excellent
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

Great room, convenient location, excellent service. Bathroom was smaller this time around but I had bigger bathrooms from previous stays.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s nice and clean hotel The stuff very helpful and mr tulegun is the best
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, clean hotel with a very friendly, accomodating staff. Because of an airport error my luggage did not arrive but the hotel staff came in clutch with daily water bottles as well as disposable razors and shaving cream every day. Great breakfast buffet with a large variety as well. 5 stars
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous staff spectacular hotel

Amazing experience! I made a mistake with the booking and the staff at reception corrected it without any issue. All staff (from beautifully dressed welcoming ladies to staff at IWA restaurant and reception/swimming pool etc) are remarkably friendly and professional.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Close to everything. The staff is really helpful and polite.I did not like only one thing- the pool was not warm. It was not my first time at this hotel and I will return.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything about this stay was exceptional from the service to the cleanliness of the room, to courteous service. My only issue was my flight arrived early in the morning so I arrived at the hotel at 7am long before my 2pm check in so I waited 5 hours in the lobby to check in because they said they did not have any available rooms yet.
Stayed 8 nights in Sep 2024
Verified review

8/10 Good

Very clean. Security were very strict on one day and said my friends could not go to lobby for drinks
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service
The staff and the worker needs to be improved communication with clientele is a big key specially when the time is closed for a check out and you would like to extend the room they keep bombarding you with the phone call.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Hot water didn't run. Had to call for staff to fix it. There was no switch to turn off the bedside light. Had to call for staff to mess with the breakers to turn it off. Room service staff wasn't made aware of this and complained to me he had to wait while I finally showered. Inconveniences added up to an unpleasant experience. Overall a sloppy stay that I overpaid for.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Bishkek
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice surprise to see how nice the accommodation in this place. The restaurant on 23rd floor it was my favorite place to dine each night.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the center. Personel tries hard, but i have an impression that somethingbis always not up to five stars
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housecleaning just skip my room one. They fixed everything after I complained.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Service was not good
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Housekeeping poor , need to ask three times to clean the room after 4 hours . Poor amenities . Tv set not working .mini bat not set up and I reserved a junior suite.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good but service a bit slow

The bathroom flooded because the drain was clogged—it took two calls to finally get someone up to fix it. We initially asked for a new room as we were trying to get ready to go to dinner. We didn’t get a new room until after the drain was unclogged (but the bathroom was still a mess) and my husband took a sipping wet towel downstairs for the staff to understand how big the problem was. Once we were given a new room things improved.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Horrible management and staff, I’ve been around the world a few times - and I believe this is the worst hotel I’ve ever stayed in: Problems with bills, rudeness, property seems still under construction. I tried to provide constructive feedback; and the management was si condescending and just ignored me and treated me even worse. Please AVOID this hotel, lit is not worth the money - I am very sorry to say.
Stayed 1 night in Oct 2019