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Mercure Sunshine Coast Kawana Waters

4.5 star property
Stylish serenity awaits at this welcoming retreat where sun-drenched terraces provide the perfect relaxation spot just steps from NightQuarter

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Photo gallery for Mercure Sunshine Coast Kawana Waters

Restaurant - Mercure Sunshine Coast Kawana Waters (Birtinya)
Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace - Mercure Sunshine Coast Kawana Waters (Birtinya)
Exterior - Mercure Sunshine Coast Kawana Waters (Birtinya)
Restaurant - Mercure Sunshine Coast Kawana Waters (Birtinya)
Property entrance - Mercure Sunshine Coast Kawana Waters (Birtinya)
Mercure Sunshine Coast Kawana Waters offers the perfect blend of luxury and comfort. Relax on the sun-kissed terrace, grab coffee at the on-site cafe, or use the convenient dry cleaning services. Guests consistently praise the genuinely helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(91 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room (Zip Room)

Room (Zip Room) | Premium bedding, in-room safe, desk, laptop workspace

Room (Zip Room)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near a boardwalk/promenade, Mercure Sunshine Coast Kawana Waters is in Birtinya, a neighborhood in Sunshine Coast. The area's natural beauty can be seen at Kawana Beach and Moffat Beach, while NightQuarter and Aussie World are popular area attractions. Don't miss out on a visit to Australia Zoo. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Sunshine Coast travel guide
Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • Sunshine Coast University Private Hospital
    5 min walk - 0.3 miles
  • Sunshine Coast University Hospital
    7 min walk - 0.4 miles
  • NightQuarter
    10 min walk - 0.6 miles
  • Sunshine Coast Stadium
    3 min drive - 1.7 miles
  • Venue 114
    3 min drive - 1.2 miles

Getting around

  • Landsborough Station
    20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast)
    21 min drive

Restaurants

  • Oporto
    7 min walk
  • Summerhouse Birtinya
    3 min drive
  • KFC
    4 min drive
  • Banjo’s Bakery Cafe
    2 min drive
  • Your Mates Brewing Co.
    4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel near Sunshine Coast University Hospital
Located close to NightQuarter and Kawana Beach, Mercure Sunshine Coast Kawana Waters provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, meeting rooms, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is Mercure Sunshine Coast Kawana Waters pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sunshine Coast Kawana Waters?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Sunshine Coast Kawana Waters located?

Located in Birtinya, this luxury hotel is within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 mi (10 km).

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Reviews

Mercure Sunshine Coast Kawana Waters Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great accommodation, easy parking and great staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities
Great location, nice room, loved having a cafe at the bottom.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Damian

Liked: Cleanliness
Clean unit, great staff good food close to Mooloolaba where the surf club and beach located
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities
Great stay - nice and quieta nd nice dark room. Bed is super comfy and nice little treats to enjoy.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities
Friendly staff. Convenient location. Quiet environment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Quick Check in, good service spotless rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Yes our room was great thank you
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jill

Disliked: Property conditions & facilities
An older building but the inside was very dated and bathrooms and furnishings were grubby . Staff were pleasant and we only stayed overnight but it was quite expensive considering its condition . Air con was great , towels were clean and it was close to where we needed to be .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Heather

Disliked: Property conditions & facilities
Staff were very friendly, had to have the sheets changed due to some marks but was quickly resolved. Easy check in and check out process. Simple rooms but all I needed. Showers need some Reno
Stayed 1 night in Dec 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room were great. I’m not great with air con and couldn’t get it to go any warmer than 24.5.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean.staff very helpful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities
Friendly reception staff that gave a warm welcome. Room was clean and spacious.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location especially for SCUH. Stafg were very friendly and check in/out was easy. Car park was tight but was able to find a park. Would recommend and I would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Priyesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable at a good price
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ruth

Liked: Cleanliness
Disliked: Amenities
Genuinely the worst buffet breakfast we have ever had especially for a Mercure hotel! Not great quality food and very limited selection. Staff otherwise friendly and room clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed and large room in a quiet area. Great walking around the lakes and close to food options. Lovely staff and delicious food at wildflower restaurant
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy going check in and check out. Nice views and nice surroundings.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gertrud

Liked: Cleanliness, staff & service
The Bed was very comfortable 😌
Stayed 1 night in Sep 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
Proximity to the university hospital a plus. Ideal having a restaurant available. Complex feels a bit tired as though a refurbishment may be needed. Water station on the floor was out of order.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, my dinner was enjoyable, room was clean and tidy and overall experience of my one night stay very pleasant.
Stayed 1 night in Aug 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Staff very great , great smiles
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, good position and great restaurant down stairs
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Peta

Disliked: Cleanliness
Check in staff was good. Room was ready early which was appreciated after a long drive. Shame about the bathroom toilet was dirty and the bathroom door which left us wondering what else hadn’t been cleaned. Other thing was happy hour signs 4.30pm to 6 but bar didn’t open till 5pm. Overall ok for a one night stay
Stayed 1 night in Nov 2025