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Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Mercure Sunshine Coast Kawana Waters

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Standard Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk
Property entrance
1 bedroom, premium bedding, in-room safe, desk
Exterior

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Zip Room)

Room (Zip Room) | 1 bedroom, premium bedding, in-room safe, desk

Room (Zip Room)

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(72 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • Sunshine Coast University Hospital - 7 min walk - 0.4 miles
  • Sunshine Coast Stadium - 3 min drive - 1.7 miles
  • Moffat Beach - 7 min drive - 3.3 miles
  • SEA LIFE Sunshine Coast Aquarium - 10 min drive - 6.4 miles
  • Mooloolaba Beach - 11 min drive - 6.9 miles

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel near Sunshine Coast University Hospital
Located close to NightQuarter and Kawana Beach, Mercure Sunshine Coast Kawana Waters provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, concierge services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is Mercure Sunshine Coast Kawana Waters pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sunshine Coast Kawana Waters?

Self parking is free at this property.

What time is check-in at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sunshine Coast Kawana Waters?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Sunshine Coast Kawana Waters located?

Located in Birtinya, this luxury hotel is within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 mi (10 km).

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Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1011 reviews
Rating 8 - Good. 329 out of 1011 reviews
Rating 6 - Okay. 80 out of 1011 reviews
Rating 4 - Poor. 41 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position on lake, walking around lake to attractions was very convenient. Cosy restaurant/cafe/bar was staffed by obliging staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room with complimentary nibbles and wine bottle.
Stayed 1 night in Jul 2025

8/10 Good

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for a hospital visit
Stayed 1 night in Jul 2025

8/10 Good

Janine

Liked: Amenities
It was very comfortable, the only negative was the air conditioner was noisy. The staff were friendly and helpful, the little bar and restaurant were quite nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Bo Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and complimentary drink and snack were a nice surprise! We're happy to visit there again. :D
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay overnight
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.
Stayed 1 night in May 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in, fantastic rooms that were modern, clean and comfortable. We had breakfast at the cafe, excellent food and service.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who made our stay enjoyable
Stayed 1 night in Apr 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service, amenities
Convenient to hospital & always treated well from staff
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Near to my appointment
Stayed 2 nights in Jun 2025

10/10 Excellent

Kymberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Nice reception lady
Stayed 1 night in Apr 2025

8/10 Good

Ian

Liked: Amenities
it wasnt the cleanest bathroom i gave been in. Rust, soap scum in shower and drain in hand basin needs a scrub
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay on the coast

Always a lovely stay, especially with the little gift in the room each time. Comfy bed and clean rooms
Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good value and in a convenient location
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location with a very nice room and comfortable bed. The bathroom products are nice to use and smell great and we appreciated the water station on our floor.
Stayed 1 night in May 2025

6/10 Okay

Michel

Liked: Amenities
Ordinary atmosphere, except 2 employees kind attitude the other were cold and could not care less No food available but chips Cleanliness is to be reviewed
Stayed 1 night in Jun 2025

10/10 Excellent

Chontell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to hospital was very handy...Rooms should have a microwaves & bowls and plates...
Stayed 2 nights in May 2025

6/10 Okay

Roslyn

Liked: Amenities
Bathroom was dirty. Shower flooded floor. WiFi did not work. Had to ask for new towels.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vivienne

Friendly helpful staff , great to have a restaurant in the hotel ,rooms v clean
Stayed 1 night in Jan 2025

6/10 Okay

xiaochuan

Liked: Cleanliness
Guest wifi not fast
Stayed 1 night in Jun 2025

10/10 Excellent

Susie

Liked: Amenities
Great check in experience and clean and comfortable room. The large TV and welcome pack was a lovely surprise!
Stayed 1 night in Apr 2025

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very quite area. Parking is an issue when returning late at night. However the hotel was fully booked.
Stayed 3 nights in Apr 2025