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Mercure Birmingham West Hotel

4.0 star property
Suburban hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Mercure Birmingham West Hotel

Daily full breakfast (GBP 16 per person)
Exterior
Indoor pool
Interior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Located near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a refreshing escape with its spa and indoor pool. Guests can enjoy international dishes at Restaurant 1896 or relax on the garden-facing terrace. Previous visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

8.2 out of 10
Very good
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU

What's nearby

  • Utilita Arena Birmingham - 8 min drive - 4.4 miles
  • Victoria Square - 8 min drive - 4.8 miles
  • Black Country Living Museum - 9 min drive - 5.6 miles
  • Bullring & Grand Central - 10 min drive - 5.9 miles
  • Cadbury World - 13 min drive - 7.0 miles

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪The Interceptor - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Windsor Castle - ‬19 min walk
  • ‪The Vine - ‬8 min walk

About this property

Mercure Birmingham West Hotel

Upscale hotel near The Hawthorns
Located close to Utilita Arena Birmingham and Victoria Square, Mercure Birmingham West Hotel provides a terrace, a coffee shop/cafe, and a garden. Indulge in a body scrub, a massage, and a body treatment at the onsite spa. The on-site international cuisine restaurant, Restaurant 1896, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Coworking spaces, a vending machine, and 15 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 168 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 21-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

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  • Pool
  • Spa
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Frequently asked questions

Does Mercure Birmingham West Hotel have a pool?

Yes, this property has an indoor pool.

Is Mercure Birmingham West Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Mercure Birmingham West Hotel?

Self parking is available for GBP 7.00 per day.

What time is check-in at Mercure Birmingham West Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon–2:00 PM for a fee.

What time is check-out at Mercure Birmingham West Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Birmingham West Hotel located?

Located in the heart of West Bromwich, this spa hotel is 0.7 mi (1.1 km) from The Hawthorns and within 6 mi (10 km) of Utilita Arena Birmingham and Birmingham Cathedral. Victoria Square and The Alexandra Theatre are also within 6 mi (10 km). Kenrick Park Tram Stop is 15 minutes by foot and Trinity Way Tram Stop is 15 minutes.

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Reviews

Mercure Birmingham West Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 391 out of 827 reviews
Rating 8 - Good. 236 out of 827 reviews
Rating 6 - Okay. 104 out of 827 reviews
Rating 4 - Poor. 49 out of 827 reviews
Rating 2 - Terrible. 47 out of 827 reviews

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Renovated rooms
Stayed 1 night in Sep 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel.
Stayed 1 night in Jun 2025

8/10 Good

ginie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler on business, very welcoming staff, very pleasant place to stay. An oasis really …
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and friendly, ready to help and always with a smile. Well done to you all. The health club facilities were great too.
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
The room was average size beds were comfy shower was good but kept getting really hot
Stayed 2 nights in Aug 2025

8/10 Good

Sunanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round it was a stress free stay.
Stayed 2 nights in May 2025

6/10 Okay

Vivian

Liked: Staff & service, property conditions & facilities
There were vans broken into in the car park
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, well priced food, nice spa. The shower facilities at the leisure centre were a bit poor, but still worth the trip overall!
Stayed 1 night in Apr 2025

6/10 Okay

Babawale

Liked: Cleanliness, room comfort

Staff were nice and we had a comfortable bed to sl

Stay was good. Neighbours smoking cannabis, wasn't a pleasant smell around the corridors despite being a smoke free environment.
Stayed 1 night in Jul 2025

8/10 Good

Tarlok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,& the staff was help full The only problem i had coming there your Hotel Board should be in Bigger size & well displayed on left side too,i missed the site twice,this is my Optionen
Stayed 1 night in Jul 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great stay and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick short stay to visit family, perfect location and clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. They went above and beyond with their service. The restaurant and bar are very good with great service. Very comfortable setting. The rooms are nice and clean.The decor is pleasant and rooms are bright. I found this hotel to be quiet. They have magnets on the hall doors that shut at night. It stops the noise. I would recommend this hotel and would definitely stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

Philip

Disliked: Amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really impressive and helpful, nice rooms good facillties.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

The staff were very welcoming and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean for someone on a budget no shops near by if your someone who doesn’t drive 15 mins walk to West Bromwich town Come prepared nice hotel it’s my go to now when visiting West Bromwich
Stayed 1 night in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Staff were especially friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in West Brom

Really easy friendly check in rooms quite and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Elise

It’s nice and swimming pool & spa is absolutely great
Stayed 1 night in Apr 2024

4/10 Poor

Dylan

Liked: Staff & service

Not a great location / leisure not great

Was disappointed with location but I should have checked. Not in a nice area. Staff friendly and service breakfast was good. The pool was very tired and budget in appearance.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has good facilities, easy location to access motorways
Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with my antidepressants being on my luggage which ended up being left behind. I went through severe withdrawal symptoms and was in acute distress. Mauritania, Stephan, and Rad went above and beyond the call of duty to make sure I was well cared for the entire time. The hotel industry really needs more people like them. They truly exemplify what customer service is all about.
Stayed 7 nights in Jun 2025

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