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Superior Hotel

3.0 star property
Hotel in Dudley with a 24-hour front desk and a coffee shop

Choose dates to view prices

Superior Hotel welcomes guests with eco-friendly amenities and modern comforts. Connect to WiFi, visit the café for coffee, or head to the snack bar/deli when hunger strikes. The 24-hour front desk staff assists with needs any time in this peaceful smoke-free environment.

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, Accessible, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

Highlights

Separate sitting area
Heating
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, Ensuite (Family Room )

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Digital channels
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Birmingham Road, Dudley, England, DY1 4RN

What's nearby

  • Dudley Zoo and Castle - 6 min walk - 0.4 miles
  • Castle Casino - 10 min walk - 0.6 miles
  • Black Country Living Museum - 12 min walk - 0.7 miles
  • Dudley Town Hall - 15 min walk - 0.8 miles
  • Dudley Museum and Art Gallery - 16 min walk - 0.9 miles

Getting around

  • Dudley Port Station - 4 min drive
  • Bradley Lane Tram Stop - 7 min drive
  • Birmingham Airport (BHX) - 45 min drive

Restaurants

  • ‪Tesco Cafe - ‬9 min walk
  • ‪The Court House - ‬15 min walk
  • ‪Tivi-ale Micro Bar - ‬15 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Harvester Castlegate - ‬9 min walk

About this property

Superior Hotel

Property highlights
Superior Hotel provides amenities like a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Self parking (surcharge), smoke-free premises, and a 24-hour front desk
  • A water dispenser
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dudley Quality Hotel
Quality Dudley
Quality Hotel Dudley
Quality Inn Dudley
The Quality Hotel Dudley United Kingdom
Superior Hotel Hotel
Quality Hotel Dudley
Superior Hotel Dudley
Superior Hotel Hotel Dudley

Frequently asked questions

Is Superior Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee. Extended parking is available for a fee.

What time is check-in at Superior Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Superior Hotel?

Check-out is at 11:00 AM.

Where is Superior Hotel located?

Situated in Dudley, this hotel is within a 15-minute walk of Dudley Zoo and Castle and Dudley Town Hall. Black Country Living Museum and Shri Venkateswara Temple are also within 3 mi (5 km). Dudley Port Station is 27 minutes by foot.

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Superior Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 56 out of 385 reviews
Rating 8 - Good. 112 out of 385 reviews
Rating 6 - Okay. 100 out of 385 reviews
Rating 4 - Poor. 76 out of 385 reviews
Rating 2 - Terrible. 41 out of 385 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

The hotel was good considering the price we payed, everyone we spoke to was friendly, and the room was ideal for ourselves and two dogs. We stayed 3 nights, and will use this hotel again.
Stayed 3 nights in Dec 2021

6/10 Okay

krzysztof

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower of water was very safety about quantities
Stayed 1 night in Dec 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend break

we stayed at the superior hotel for a weekend break to catch up ith family . On arrival we needed to change room to a gound floor room due to problems I hve with stairs . The staff where very helpfull and gave us a ground floor room no problem.The hotel was clean and all staff where very help . There is a bus stop outside the hotel for easy of bus routes,and a kfc acroos the road.Dudley town centre is a five minute taxi ride or 15 minute walk. we enjoyed our stay and would reurn again.
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Very handy location to local amenities and sites. Clean room and good customer service.
Stayed 1 night in Nov 2021

4/10 Poor

Ruth

Disliked: Property conditions & facilities

Not over thrilled

The rooms are very dated, nothing like on the advertising pictures.we drove past it once thinking it was a derelict building and looked closed down. Entrance is not inviting and the rooms are less than basic to be honest.
Stayed 1 night in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Room comfortable however we had to ask for toiletries as there was only conditioner in the bathroom this was quickly rectified you could smell the room was freshly painted but there splatters of paint on the bathroom floor and carpet think the later should be renewed , staff were friendly
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

It’s cheap for a reason

Just a very unpleasant hotel. The hotel door had previously kicked in and can be seen by the bad repair. The carpets were dirty in the corridors and room. Locals we visited said about its reputation.
Stayed 1 night in Sep 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Really good stay

Don't get the negative reviews, for the price we paid it was good. Was on the basic side, but everything worked, it's clean, comfortable, staff were helpful when I asked for more towels, no noise, slept really well. Lots around for food too.
Stayed 1 night in Sep 2021

2/10 Terrible

Rasa

Liked: Cleanliness, staff & service
People came back from a club or something and was playing loud music and banging the doors very loudly after 10, couldn’t fall asleep for a long time
Stayed 1 night in Aug 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor - no - service

We didn’t stay. Very poor service, or no service, walked in and there was no one at front desk, had to wait in poorly decorated reception area with worn out furniture, hot drinks machine was out of order, had to contact front desk to use hot drinks machine which you couldn’t because there was no one available, had to ring the hotel on my mobile from reception to get someone’s attention, then they couldn’t find reservation and was told “you can give me a reservation number but it won’t mean anything to me”. Was given a key to a room which was also poorly decorated and in need of some tlc. The hallways stank of weed. We decided not to stay.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, carpets were discusting
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty, the sheets, water left in the shower etc
Stayed 1 night in Aug 2021

2/10 Terrible

gavin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not superior

Poor.if you like staying next to a racetrack or you like the smell of cannabis which people where smoking in a small yard behind reception then this is the place for you
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Very old fashioned and out dated decor. Doors left open along corridor where washing machine/dirty linen kept which I think should really be kept shut. Dirty towels in bathroom, bath had old water at the bottom of it. Felt bit unclean. Thankfully Tesco was close to get antibacterial wipes. On ground floor and window didn’t close properly. Thankfully only stayed the one night
Stayed 1 night in May 2021

6/10 Okay

Elliot

Disliked: Cleanliness

ot great

The bar and resturant were closed during our stay , and i believe that they should invest in a new vacuum cleaner !
Stayed 1 night in Aug 2020

4/10 Poor

Lisa

Disliked: Property conditions & facilities, room comfort

Hot Hot Hot

Hot Hot Hot & they had the heating on. Asked for a fan but was told he didn't know where they were. Ended up having to take my dog to a friend's house cause he was close to passing out and we brought us a fan from tescos which thankfully was just over the road from hotel
Stayed 1 night in Aug 2020

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

How has this place not been reported to authoritie

This holet is absolutely disgusting, the condition of the rooms is absolutely appalling, dirty towels, vomet stains on the floor, dirt everywhere
Vomet stains not even washed off
Dirt & dust everywhere
Towels
Stayed 1 night in Dec 2019

6/10 Okay

Janice

we have been to this hotel before to visit the black country musem and other sites round.we fund the hotel ok forthe cost of the rooms .could do with a bit of a refurb to clean it up a bitas very out dated food should be available during lunch hours and the bar should be available to residents all day and not close to them at 10.30 pm ,we found this was the case for our 2 day stop over . Patrick the bar man gave us exceptional service and did his best to supply me with what was asked off him .job well done to you patrick
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The hotel was near for the venue we were visiting. The room we were given was dusty and carpet dirty the beds were clean. Asked for a change of room which they gave us a different one it was less dustier. The receptionist was a good help.
Stayed 1 night in Oct 2019

6/10 Okay

Kenneth

Liked: Staff & service

Last minute family crisis

It was okay and a last minute booking.Staff were friendly and the room was clean.only negative comment was our room was next to a busy squeaky fire door. But all in all a pleasant stay.Thank you.
Stayed 2 nights in Oct 2019

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and place

waiting at reception for 20 min for someone to appear
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good nite sleep apart from the wall paper been ripped the room but over all wouls recommend 100 % very pleasent stay
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Not alot needs help its dirty a d need updating , my room was ok old fashioned but the killer was no hot water so me and the life my two sons and thir wifes not happy i booked and payed not good
Stayed 1 night in Sep 2019

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service

Crap

Grubby room. Make up on pillows. Long hairs in the bed. I’d rather sleep in the car next time.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Room was ok. The hotel could do with updating. The breakfast staff could do with some training.
Stayed 3 nights in Aug 2019
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