pentahotel Birmingham

4.0 star property
Upscale hotel, walk to The Mailbox

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your current months are April, 2024 and May, 2024.
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May 2024

pentahotel Birmingham

Photo gallery for pentahotel Birmingham

Exterior
Standard Room (Penta) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Daily buffet breakfast (GBP 18 per person)
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Gym

Overview of pentahotel Birmingham

8.0

Very Good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • Room service

Explore the area

Ernest Street, Holloway Head, Birmingham, England, B1 1NS
  • Popular LocationO2 Academy Birmingham4 min walk
  • Popular LocationThe Mailbox4 min walk
  • Popular LocationBullring Shopping Centre13 min walk
  • AirportBirmingham (BHX)26 min drive

Room options

Standard Room (Penta)

cleanliness

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Room (Penta Plus)

cleanliness

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Birmingham

Pentahotel Birmingham is located in Birmingham City Centre, a neighborhood in Birmingham, and is in a shopping district and near a train station. The Mailbox and Broad Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World and Drayton Manor Theme Park. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park.

What's nearby

  • O2 Academy Birmingham - 4 min walk
  • The Mailbox - 4 min walk
  • Bullring Shopping Centre - 13 min walk
  • Broad Street - 13 min walk
  • Utilita Arena Birmingham - 14 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Grand Central Tram Stop - 10 min walk
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • Cote Restaurant - 5 min walk
  • Medicine Bakery and Kitchen - 4 min walk
  • Black Sheep Coffee - 4 min walk
  • O2 Academy Birmingham - 4 min walk
  • Gas Street Social - 5 min walk

About this property

pentahotel Birmingham

Upscale hotel located in Birmingham City Centre
Close to The Mailbox and Bullring Shopping Centre, pentahotel Birmingham provides a free daily manager's reception, a terrace, and a firepit. The onsite restaurant, pentalounge, features Modern European cuisine. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a coffee shop/cafe and a library.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • A front-desk safe, meeting rooms, and outdoor furniture
  • A 24-hour front desk, an elevator, and multilingual staff
  • Guest reviews speak well of the breakfast, helpful staff, and overall condition
Room features
All 131 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like late night room service and free WiFi.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and rowing machines

Languages

Czech, Dutch, English, French, German, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; GBP 18 for adults and GBP 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • pentalounge

Things to do

  • 24-hour gym
  • Books
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (3,907 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (47 inch wide door)
  • Handrails in stairways (44 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Elliptical machine
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Rowing machine
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 for adults and GBP 9 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - GB902661347
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Is pentahotel Birmingham pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at pentahotel Birmingham?

Limited spots are available.

What time is check-in at pentahotel Birmingham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at pentahotel Birmingham?

Check-out is at noon. Late check-out is available for GBP 15 (subject to availability).

Where is pentahotel Birmingham located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Shopping District and The Mailbox. International Convention Centre and Bullring Shopping Centre are also within 15 minutes. Grand Central Tram Stop is 10 minutes by foot and Town Hall Tram Stop is 10 minutes.

pentahotel Birmingham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 326 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 52 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

muqadas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Staff were helpful and main reception finished to a high standard. Room was very basic and carpet thank dirty and very worn.
Stayed 1 night in Mar 2024

2/10 Terrible

Asad

Stayed 1 night in Feb 2024

8/10 Good

Hanane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the property and stay. Just wish there was better variety for breakfast. No earl grey tea and not enough variety for the cost. Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Mandi

Stayed 1 night in Feb 2024

10/10 Excellent

Phineas

Stayed 1 night in Feb 2024

6/10 Okay

Daniel

Business traveler
The menu at the restaurant can use an improvement. Other than that, spent 3 nights in 2 different rooms. First room stayed 2 nights and no cleaning or towel changing service provided. 3rd night upgraded the room and was happy with it. Restaurant menu very limited. Lounge are quite nice, staff polite, easy parking around. Overall experience 3 out of 5.
Stayed 2 nights in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Sizeable and quiet room. Smart lobby. Central location.
Stayed 1 night in Jan 2024

10/10 Excellent

Stuart

Stayed 1 night in Dec 2023

4/10 Poor

Phillip

Liked: Staff & service
The first room, the lock was faulty and it took the duty manager a good half hour to open. inally he used the overide master key. Moved to new room, TV not working. Moved to a third room. Though the staff were polite and offered a part refund.
Stayed 3 nights in Dec 2023