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New Hall Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for New Hall Hotel & Spa

Indoor pool
Outdoor wedding area
Front of property
Deluxe Double Room | Premium bedding, in-room safe, individually decorated
Terrace/patio
New Hall Hotel & Spa, in the historical district, offers a peaceful getaway with a 9-hole golf course and indoor pool. The spa provides rejuvenating treatments, and the tranquil garden is perfect for quiet moments. Guests appreciate the attentive staff and welcoming bar area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, individually decorated

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, individually decorated

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, individually decorated

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 49 sq m
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Walmley Road, Sutton Coldfield, England, B76 1QX

What's nearby

  • Sutton Park - 6 min drive - 2.3 miles
  • Belfry Golf Club - 9 min drive - 5.6 miles
  • Villa Park - 14 min drive - 6.3 miles
  • Utilita Arena Birmingham - 18 min drive - 8.7 miles
  • Bullring & Grand Central - 19 min drive - 8.9 miles

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Bull Street Station - 15 min drive
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • ‪The Anvil - ‬4 min drive
  • ‪Pesto - ‬15 min walk
  • ‪Lee Garden - ‬5 min drive
  • ‪The Boot - ‬4 min drive
  • ‪The Horse and Jockey - ‬5 min drive

About this property

New Hall Hotel & Spa

Upscale historic hotel in the historical district
You can look forward to a golf course, a terrace, and mini golf at New Hall Hotel & Spa. Treat yourself to a body treatment, a facial, or a manicure/pedicure at New Hall Spa, the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), an outdoor tennis court, and express check-out
  • Babysitting (surcharge), a porter/bellhop, and concierge services
  • Wedding services, a banquet hall, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 60 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • TVs with satellite channels and DVD players
  • Refrigerators, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

Frequently asked questions

Does New Hall Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is New Hall Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at New Hall Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at New Hall Hotel & Spa?

Check-out is at 11 AM.

Where is New Hall Hotel & Spa located?

This family-friendly Sutton Coldfield hotel is located near the airport, within 3 mi (5 km) of Pype Hayes Park Golf Course, Sutton Park and Castle Vale Central Park. StarCity and Castle Bromwich Hall Gardens are also within 6 mi (10 km).

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New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 574 reviews
Rating 8 - Good. 134 out of 574 reviews
Rating 6 - Okay. 33 out of 574 reviews
Rating 4 - Poor. 10 out of 574 reviews
Rating 2 - Terrible. 7 out of 574 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite dated but still maintained at a very good standard. The property was clwan and the exec room was quite spacious. Staff were friendly and the breakfast was lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely, and the breakfast was really good
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay! Staff were amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Esmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way!

I really enjoyed my stay here. The staff were so friendly which added to the perfect environment. My room was very clean and perfectly positioned to catch the light in the morning. I had the most luxurious massage (thanks Stephanie) and I'm already planning my next visit. The grounds are immaculate and I loved seeing the ducks in the moat. Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job. Overall, my visit to New Hall Hotel & Spa was perfect in every way.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay
Stayed 1 night in Mar 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly staff.
Stayed 1 night in May 2024

6/10 Okay

Carole

Would not recommend

Positives were food at dinner + service from experienced staff. Junior staff definitely needed more training. Negatives - check in very slow/inefficient, no aircon in bedrooms, lots of dirty crockery/glassware on tables on terrace + bedroom corridors. Overall poor value for money. Felt that hotel focus was on business meeting/groups at the expense of individusls/couples
Stayed 1 night in Jul 2025

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
History and spa
Stayed 2 nights in Jul 2023

6/10 Okay

james

Liked: Room comfort
Disliked: Staff & service

If you want to eat go else where

Couldn’t get a table for evening meal.
Stayed 2 nights in Feb 2025

6/10 Okay

Adam

Liked: Cleanliness
It seems like a nice hotel but I think they were having some challenges when we stayed - our rooms were no where near each other, heat issues in one room as the thermostat appeared to be broken, and an hour wait with no explanation for dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

ABID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and beautiful building and grounds

I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects. Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea. Nicely maintained grounds with walks into some woods. Couldn’t figure out why it’s not a 5 star.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Staff couldn’t be more helpful. Greeted with smiling faces like they were pleased to see us. Couldn’t do enough for us.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

New Hall one night stay

We knew it was an old and historic hotel but wasn’t expecting it to be so drab, dark and dingy. It wasn’t very clean in the communal areas although our room was very clean. The bar/lounge was so disappointing, the large windows at either side were covered by closed curtains, the room was unclean to say the least. The small area by the bar was so unwelcoming and uncomfortable to sit. The restaurant was closed so we had to order from the bar menu for our lunch and dinner, not a very healthy menu. The pool and jacuzzi were lovely, well kept and clean. The grounds are lovely, such a shame the inside is invested in, it needs a total facelift inside. All of the staff though were absolutely amazing! Nothing too much trouble, so helpful, polite and friendly, can’t praise them enough, especially the receptionist, she was just wonderful (blonde lady), this was the saving grace. We had breakfast in the restaurant the next morning, which had a good choice and was delicious. Although again very dark and drab, it can be made light and airy and welcoming and still be in keeping with the history of the building.
Stayed 1 night in Jan 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stated for 3 nights. It's a lovely property in pleasant surrounds and would stay again. Slightly let down by slow service at times. Mistakes with ordered. Staff were lovely and clearly very busy. Food was enjoyable with a slightly limited menu as we ate dinner twice. First night my food was lukewarm which was disappointing. Dishes sat in corridor overnight from the previous morning and room could have done with being vacuumed during our stay. Overall would recommend and would stay again but areas to work on.
Stayed 3 nights in Oct 2025

6/10 Okay

Lee

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Over priced for the level of service received. Service was extremely slow and bar area had no atmosphere. Rooms need a major upgrade. Beautiful building and surroundings but could be made so much better. Gardens and golf course have been neglected. Disappointing experience overall.
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, can’t ask for anything better. Stayed in the Krug room it was massive, bed was great. Bathroom luxurious. Everything has that classic luxury feel in the hotel. Spa was great too. Thank you real nice place.
Stayed 1 night in Jul 2025

8/10 Good

andrew

Liked: Cleanliness, amenities, property conditions & facilities
lovely stay, but no VIP Gold perks! Staff were mixed....some amazing especially the younger ones and the ones on reception. The lady in the breakfast area was exceptional. Manager of the dining room sadly wasn't
Stayed 2 nights in Aug 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and attentive staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room had constant noise due to big fans outside window. Stayed in Sirius, beautiful room but not if you are a light sleeper. Bar service was extremely slow as there was not enough staff. Staff were lovely just not enough of them and it wasn’t overly busy so that was not the problem. Spa and breakfast were very nice
Stayed 1 night in Jul 2025

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities
awesome awesome staff. But rooms were a little dated - and breakfast area could do with a facelift. The staff were excellent however and always smiling! Same with the wonderful reception ladies!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wish I had stayed there longer
Stayed 1 night in Jun 2025

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