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New Hall Hotel & Spa

Property class: 4

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Photo gallery for New Hall Hotel & Spa

A courtyard with a paved walkway, stone lamp posts, and a brick building with a gate. - New Hall Hotel & Spa (Sutton Coldfield)
A historic building with ivy-covered walls and a tower, featuring outdoor seating with umbrellas. - New Hall Hotel & Spa (Sutton Coldfield)
A spacious room with a patterned carpet, leather armchairs, a wooden coffee table, and a chandelier. - New Hall Hotel & Spa (Sutton Coldfield)
An indoor swimming pool with a hot tub, lounge chairs, and potted plants. - New Hall Hotel & Spa (Sutton Coldfield)
A breakfast setting with a table, tea set, croissants, and a flower arrangement. - New Hall Hotel & Spa (Sutton Coldfield)
A golf course, a terrace, and mini golf are just a few of the amenities provided at New Hall Hotel & Spa. Indulge in a body treatment, a facial, and a manicure/pedicure at New Hall Spa, the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and a bar. In addition to conference space and a steam room, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Single Room

A bedroom with a bed, a chair, a lamp, a vase with flowers, and framed pictures on the wall.

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a table with a plant, and a window with curtains.

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Single Room

A bedroom with a bed, a chair, a lamp, a fireplace, and framed pictures on the wall.

Classic Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with a bed, two armchairs, a small table, a lamp, a radiator, and a window with curtains.

Classic Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room

A hotel room with a bed, two armchairs, a sofa, a small table, a desk, and a window with curtains.

Executive Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a large bed, a wooden nightstand, a table, a sofa, and a chandelier.

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district and near the airport. The area's natural beauty can be seen at Kingsbury Water Park and Cannock Chase, while Cadbury World and Thinktank Birmingham Science Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Visit our Sutton Coldfield travel guide
Map
Walmley Road, Sutton Coldfield, England, B76 1QX

What's nearby

  • New Hall Valley Country Park
    1 min walk - 0.1 miles
  • Sutton Coldfield Mall
    8 min drive - 1.9 miles
  • Holy Trinity
    9 min drive - 1.9 miles
  • Holy Trinity Parish Church Gardens
    9 min drive - 1.9 miles
  • Vesey Gardens
    9 min drive - 1.9 miles

Getting around

  • Sutton Coldfield Station
    5 min drive
  • Saint Paul's Tram Stop
    15 min drive
  • Birmingham Airport (BHX)
    34 min drive

Restaurants

  • The Anvil Inn
    4 min drive
  • The Horse and Jockey
    5 min drive
  • McDonald's
    5 min drive
  • Pesto Sutton Coldfield
    15 min walk
  • Subway
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does New Hall Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is New Hall Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at New Hall Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at New Hall Hotel & Spa?

Check-out is at 11 AM.

Where is New Hall Hotel & Spa located?

This family-friendly Sutton Coldfield hotel is located near the airport, within 3 mi (5 km) of Sutton Park and Castle Vale Central Park. StarCity and Castle Bromwich Hall Gardens are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Hall Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 439 out of 643 reviews
Rating 8 - Good. 146 out of 643 reviews
Rating 6 - Okay. 39 out of 643 reviews
Rating 4 - Poor. 11 out of 643 reviews
Rating 2 - Terrible. 8 out of 643 reviews

Reviews

Verified review

10/10 Excellent

Raluca-Anamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel. The staff were very welcoming and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great room. Great breakfast. We had dinner out on the terrace. It was OK but quite expensive and unexciting. Everything else was exceptional.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff on duty, very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, friendliness, prompt service, quality of products, well kept grounds.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Nice room, lovely staff, all friendly and helpful. Great location and quaint
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aideen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Manjit Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful oasis...set in peaceful pretty surroundings. The spa was fantastic,dinner was amazing and the breakfast ..out of this world. The staff so polite and helpful. Il be back..just what I needed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old building. Clean and modern but with oriental features. Food great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent nights getaway

Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely relaxing stay

Stayed for a night for my birthday. Had a lovely stay exploring the ground and spa and had a lovely meal in the evening in the bar.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely, and the breakfast was really good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Yun

Friendly and helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building that has been maintained to stay as authentic as possible. Our room was a good size with an excellent bathroom, full size bath, real treat. The room had everything we needed for our short break. Decent sized tv, tea and coffee facilities and amazingly a small container of real milk, bath robes, small fridge. Ok, there isn’t air conditioning but I suspect it wouldn’t be allowed planning permission on such an iconic building. Fans are provided. Personally I would have liked it if we could open the windows wider without the restrictive measures, I understand the sentiment, but even on the second floor you couldn’t do yourself much damage falling out! The spa and pool were very pleasant. We used the pool, jacuzzi and steam room a few times, unfortunately the sauna was closed for repairs but no matter. It was very quiet in the afternoons with only a couple of other guests. Breakfast is a continental buffet and an ordered hot dish. Excellent restaurant staff, nothing too much trouble. We ate in the bar one evening and enjoyed the light menu. The over riding stand out point of this hotel are the staff. From arrival through to every department we encountered we received nothing but superb service and friendly approach. Highly recommend a stay here.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB!!!

Excellent hotel witha great, country atmosphere! The staff are exceptional!!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb. Spa and pool lovely. Room great. Thank you
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a fantastic 3-day stay at the New Hall Hotel in Sutton Coldfield, and we cannot recommend it highly enough. From start to finish, the entire experience was thoroughly enjoyable. The hotel itself is excellent steeped in history, beautifully maintained, and full of character. Our room was incredibly comfortable, providing the perfect backdrop for a relaxing getaway. What truly sets New Hall apart, however, is the staff. Every single team member we encountered was warm, professional, and went above and beyond to make us feel welcome. Breakfast each morning was also very good, with a great selection of high-quality options to start the day right. Whether you are visiting the area for business, exploring the local sights, or simply looking for a peaceful, relaxing break to unwind, this hotel is the perfect choice. We would recommend it to anyone and will definitely be returning!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities
The room was spotless it was so clean. Staffs were really friendly and helpful. We had such a good time at the pool with kids. Amazing hotel. Overall was soo pleased with out stay.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Angela

Liked: Staff & service
There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden
Stayed 1 night in Mar 2026