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Macdonald Burlington Hotel

4.0 star property
The Macdonald Burlington Hotel sits in the heart of Birmingham City Centre, offering a refined retreat where guests can enjoy city life and fine dining.

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Front of property - evening/night - Macdonald Burlington Hotel (Birmingham)
Combined shower/tub, hair dryer, towels - Macdonald Burlington Hotel (Birmingham)
Interior entrance - Macdonald Burlington Hotel (Birmingham)
Breakfast, lunch and dinner served - Macdonald Burlington Hotel (Birmingham)
Property entrance - Macdonald Burlington Hotel (Birmingham)
Travelers find comfort at Macdonald Burlington Hotel with amenities like dry cleaning and laundry services. Two stylish bars offer places to unwind, while the Scottish Steak House serves local flavors. Free in-room WiFi and tour assistance help guests explore Birmingham.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(37 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Birmingham City Centre, a neighborhood in Birmingham, Macdonald Burlington Hotel is in a shopping district and near the airport. Symphony Hall and Cadbury World are cultural highlights, and travelers looking to shop may want to visit Bullring & Grand Central and Broad Street. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. Spend some time exploring the area's activities, including golfing. Visit our Birmingham travel guide
Map
Burlington Arcade/126, Birmingham, England, B2 4JQ

What's nearby

  • Birmingham Town Hall
    Birmingham Town Hall
    3 min walk - 0.2 miles
  • Bullring & Grand Central
    Bullring & Grand Central
    5 min walk - 0.3 miles
  • The Mailbox
    The Mailbox
    6 min walk - 0.4 miles
  • Birmingham Town Hall UK
    Broad Street
    9 min walk - 0.5 miles
  • International Convention Centre
    International Convention Centre
    10 min walk - 0.6 miles

Getting around

  • Grand Central Tram Stop
    1 min walk
  • Birmingham (QQN-New Street Train Station)
    3 min walk
  • Birmingham Airport (BHX)
    19 min drive

Restaurants

  • The Briar Rose
    2 min walk
  • McDonald's
    1 min walk
  • Tim Hortons
    1 min walk
  • Starbucks
    1 min walk
  • Head of Steam
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Corporation Street and Bullring & Grand Central. Broad Street and Symphony Hall are also within 15 minutes. Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Macdonald Burlington Hotel Reviews

8.2

Very Good

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 458 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

Reviews

Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, pleasant staff and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent location, lovely reception staff. Very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy traditional room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable and very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, helpful and accommodating. Facilities a little "tired" in places, but what you'd expect from a historic building. Breakfast was ok. Cooked breakfast not highest standard even though good quantity. Bed v comfortable and big room. Location perfect for central Birmingham.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service
easy check in nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tim Clive

Liked: Staff & service, amenities
Brilliant location. Good, but slightly tired hotel. No hot water in the morning but they did accept the issue. Staff were lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff, good sized room, excellent shower.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Thorunn Sif

Disliked: Cleanliness, amenities, property conditions & facilities
Room needed repairs some years ago. Woken up by loud radiator noises every night. You hear everything between rooms. Bed was small but clean and comfortable and housekeeping did a good job cleaning the room. Great location for shopping and close to train station.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Stayed 1 night in Oct 2025