Ibis Birmingham New Street Station Hotel

3.0 star property
Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Reception
Lobby lounge
Travelers find themselves in Birmingham's energetic center at Ibis Birmingham New Street Station Hotel. Enjoy dry cleaning, a restaurant, bar, and free in-room WiFi. Business travelers appreciate 7 meeting rooms and coworking spaces, steps from O2 Academy.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Connecting rooms available
HDTV
Fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(66 reviews)

Highlights

Connecting rooms available
Free cribs/infant beds
HDTV
Fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(23 reviews)

Highlights

Connecting rooms available
Free cribs/infant beds
HDTV
Fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • International Convention Centre - 14 min walk - 0.8 miles
  • Utilita Arena Birmingham - 17 min walk - 0.9 miles
  • Broad Street - 19 min walk - 1.0 mile

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Chung Ying - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Hong Kong Dining 港味茶餐廳 - ‬1 min walk
  • ‪Takumi - ‬2 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel near O2 Academy Birmingham
Located close to Bullring & Grand Central and Symphony Hall, Ibis Birmingham New Street Station Hotel provides dry cleaning/laundry services, a bar, and a conference center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and coworking spaces
  • A 24-hour front desk, a water dispenser, and 7 meeting rooms
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 159 rooms offer comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Is Ibis Birmingham New Street Station Hotel pet-friendly?

Yes, Ibis Birmingham New Street Station Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Ibis Birmingham New Street Station Hotel?

Self parking is available for GBP 15 per night.

What time is check-in at Ibis Birmingham New Street Station Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ibis Birmingham New Street Station Hotel?

Check-out is at noon.

Where is Ibis Birmingham New Street Station Hotel located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. Symphony Hall and International Convention Centre are also within 1 mi (2 km). Birmingham New Street Station is only a 4-minute walk and Grand Central Tram Stop is 8 minutes.

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Reviews

Ibis Birmingham New Street Station Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 182 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Good value for money, clean comfortable room. Centrally located with parking. Staff were excellent
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value central Birmingham Hotel - ideal for a quick stay near New Street.
Stayed 1 night in Sep 2025

6/10 Okay

ALLAN

Liked: Amenities
Location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, property conditions & facilities, room comfort
Really friendly and I could stay with my dog and a good price
Stayed 3 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for rail links plus huge carpark nearby. Rooms clean & tidy. Bar & dining area comfortable. Street nouses during the night
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel in good location

The reception staff were very pleasant and helpful. They kept our bag in safe storage until we could check in. The room was small but had everything we needed. Breakfast was very good with a good selection of hot and cold food.
Stayed 1 night in Jul 2025

8/10 Good

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and is close to New Street Station just 10 minutes walking, the staffs are helpful and friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Liked: Cleanliness
Central location, nice staff hotel was clean but it’s a little dated in decoration but it was quite so that’s a plus
Stayed 1 night in Jun 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hospitality at the venue. RAJU bhai in specific was very helpful and accommodating. Good hot breakfast spread and surrounded by multiple key landmarks.. including bull ring area.
Stayed 1 night in Jun 2025

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean , and helpful staff. The rooms are small but it did not bother us as long as is clean. Close to the train station .
Stayed 1 night in Jun 2025

8/10 Good

Cordelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Easy stay for 1 night

Central hotel with no thrills, in the middle of Chinatown. 10min walk from Birmingham New Street. Round the corner from the bull ring & round the corner for coach pick up for Aston Villa events. Bar & restuarant was better than the room, which needs renovating so looking forward to these improvements once completed.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Solid budget option with good location very close to New street
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with Ibis

Ibis is a dependable brand, this hotel is well placed for city centre, short walk from New Street station. Decent breakfast.
Stayed 3 nights in May 2025

6/10 Okay

Johnathan

Liked: Cleanliness
Felt that the hotel rooms needed updatkbg considering how nicevthe reception area was. Also the bathrooms is very tight, hard to swing a cat around let alone dry yourself.
Stayed 3 nights in Jun 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really pleasant stay, thank you :)
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Good location and very easy stay.
Stayed 2 nights in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel...clean and everything you need in the room. Car park at hotel was handy, not as tight as some reviews suggested. Would stay there again if the need arose. Thanks to reception staff who were very helpful
Stayed 1 night in Apr 2025

8/10 Good

Emmanuel

Parking os not free - my mistake
Stayed 1 night in Jul 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city break

The hotel was clean and welcoming, extra pillows in the room and the staff were always happy to help. Really short walk from birmingham new street station.
Stayed 2 nights in Feb 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great and I enjoyed my stay over there
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for city break

Very good location in center of China Town. Less than 5 minutes walk to the train station and shopping centre. Room nice. Bathroom small but excellent. Great shower and towels.
Stayed 1 night in Mar 2025

2/10 Terrible

Bev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't get any worse

So disappointed hve used other Ibis hotels far better.. bed awful stains , slept on top of duvet .. lifts took ages to get to where you wanted to go and breakfast not best bacon like rubber eggs chewy no marmalade orange juice tasted watered down .. The staff were very pleasant which is a shame the rest let the place down .. room key didn't work up and down in lifts to reception..
Big stains on mattress topper!!
Yet another stain...
Stayed 1 night in Jul 2025