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Hotel Holloway

Property class: 2

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Photo gallery for Hotel Holloway

A cozy lounge area with a dark blue sofa, decorative pillows, a marble coffee table, and a neon sign. - Hotel Holloway (Birmingham)
A modern bedroom with a large bed, a built-in shelf, and a wall-mounted air conditioner. - Hotel Holloway (Birmingham)
A bathroom with a white sink, shelves with towels and toiletries, and a toilet. - Hotel Holloway (Birmingham)
A potted fern plant on a windowsill. - Hotel Holloway (Birmingham)
A vibrant wall with a 'Be Our Guest' sign surrounded by lush greenery. - Hotel Holloway (Birmingham)
Close to The Mailbox and Bullring & Grand Central, Hotel Holloway has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a neatly arranged bed, a heart-shaped towel, a flower, and a small box labeled "HOTEL HOLLOWAY".

Standard Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a neatly arranged bed, a heart-shaped towel, a flower, and a small box labeled "HOTEL HOLLOWAY".

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Birmingham City Centre, a neighborhood in Birmingham, Hotel Holloway is in the entertainment district and near the airport. The Mailbox and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Visit our Birmingham travel guide
Map
48 Holloway Head, Birmingham, England, B1 1NQ

What's nearby

  • A modern building with a red facade, large windows, and a sign for 'Harvey Norman'.
    The Mailbox
    3 min walk - 0.2 miles
  • A spherical building with a reflective surface, surrounded by a modern urban environment.
    Bullring & Grand Central
    7 min walk - 0.4 miles
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    9 min walk - 0.5 miles
  • O2 Academy Birmingham
    5 min walk - 0.3 miles
  • Utilita Arena Birmingham
    14 min walk - 0.8 miles

Getting around

  • Birmingham New Street Station
    7 min walk
  • Grand Central Tram Stop
    10 min walk
  • Birmingham Airport (BHX)
    33 min drive

Restaurants

  • Black Sheep Coffee
    4 min walk
  • The Craven Arms
    2 min walk
  • Elio Cafe
    4 min walk
  • Everyman Mailbox Cinema
    5 min walk
  • Radisson Blu Hotel Bar
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel Holloway pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Holloway?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Holloway?

Check-out is at 11:00 AM.

Where is Hotel Holloway located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Shopping District and The Mailbox. Utilita Arena Birmingham and Bullring & Grand Central are also within 15 minutes. Grand Central Tram Stop is 10 minutes by foot and Town Hall Tram Stop is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Holloway Reviews

8.2

Very Good

9.0

Cleanliness

8.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 4 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy experience checking in, great clean room, was worried it might be busy right by the petrol station and a busy road, but hardly any noise at all! Comfortable nights sleep in a great location just a few minutes walk from the city centre, mailbox, O2 Academy, train station. Would definitely book again. Great value
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, great location, lovely room, comfortable beds will definitely be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge a hotel by its frontage! Inside this little self service hotel the rooms are sound proofed, full of extras, modern, well kept, and the bed is really comfy. I stayed on a work trip and it was ideal, minutes walk from Birmingham New Street Station. I was skeptical when seeing the front, inside it’s lovely. The lift is a very unique too (would’ve preferred stairs for the exercise though).
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and lovely rooms. Will deffo if price okay, will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot for city centre Clean, comfy modern
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice clean rooms and perfect location for the O2. Definitely worth the money and I’d book again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room with fantastic air conditioning. Bed was very comfy and a good hot shower. The building itself was very quiet but there was a little noise from about 08:30am from the car wash next door. Nothing which couldn’t be blocked out with earplugs though. Complimentary snacks and drinks with our room type, slippers, extra shower gel and pillow mist! The access code didn’t come through so I rang the help number and they sent it straight through via WhatsApp and messaged me again a few times just to check everything was all ok. Hotel was within walking distance of the city centre. Can’t fault it. Would recommend all day long.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice clean rooms, clear instructions and helpful staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24/7 Watsapp on line service taking good care of everything, served my all need, verry good stay here, strongly recommend !
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room was amazing, had a great air-con so we had it nice and toasty! and although un-manned, the staff communicated brilliantly through WhatsApp and were very helpful throughout AND I could leave my car the next day until 2pm so I got to go around Birmingham for a bit the next day.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location, excellent communication A little noisy in the night as it’s located above a petrol station. Did not bother us too much so for cost and service would definitely stay again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Fab rooms and location is perfect

Outwardly doesn't look the best but rooms are fabulous, larger than most, modern and well equiped. Whilst there are no staff onsite, it was easy to communicate via text message and the location couldn't be better. Would definitely return
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Unusual location within a garage forecourt. No staff on site. Digital entry system. The accessible room is accessed via steps, though accessible when in the room. Good sized bedroom, though only one side table by double bed. Level access shower. Raised toilet and shower seat available. Emergency lighting is within the room which is illuminated green and intrusive at night, Great location for theatre. Clean, nice towels. No breakfast. Generally, happy with our stay which was for one night.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Located above a petrol station, as a lone traveler felt slightly vulnerable entering the building given the location. However, once inside it was comfortable and clean and surprisingly quiet. Good communication and instructions prior to stay. A kettle would have been preferable as I couldn’t make a cup of tea with the coffee machine, it appeared to be missing a part to allow for hot water. When I made a hot chocolate instead, there was a build up of black grime that ended up in my drink that put me off using it again. Overal good value for the location only 10 min walk from the train station, facilities could be better.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying at Hotel Holloway Birmingham. I travelled from London to Birmingham to attend a close friend’s wedding and expected a comfortable and relaxing stay. Unfortunately, my experience was extremely disappointing, and the condition of the room was far below what should be expected from any hotel. The toilet door lock was broken, compromising privacy, and the bed sheets had visible stains on them, raising concerns about cleanliness and hygiene. The towel rail was also broken, and there was a significant leak from the toilet in the bathroom which worsened throughout the night. In addition, there was visible mould growth on the bathroom air vent, further highlighting the poor condition of the room. It is unacceptable for a room to have so many faults at the same time. These are basic maintenance and cleanliness standards that any hotel should be able to meet. To make matters worse, on the morning of checkout I became unwell and was vomiting. At around 10:00am, I contacted reception to explain the situation and politely asked if I could leave 10–15 minutes later to allow myself time to clean up and shower. I was told I would need to pay an additional £20 for a late checkout. Given the circumstances, I found this response disappointing and lacking compassion. Overall, this was a frustrating and disappointing stay. I would not stay here again and would not recommend it to others.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little paradise, thou attached to a petrol station but I cant fault it.would recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking little hotel, easy to park and find, super helpful WhatsApp messages from them, lovely clean rooms, will definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was great! Easy and useful to have the petrol station so close by
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous find!! We stayed here as we were in Birmingham for my nieces hen weekend & were not disappointed!! Lovely room - very comfortable with amazing air conditioning which was very welcome during the current heatwave Very easy to find - even received a video with directions for the car park The only slight negative was the fridge not working, however the very helpful lady who came to sort it said we could message the 24 hour garage next door & they would bring cold drinks etc should be need them We would definitely stay here again - fab find!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean, tidy and well appointed. An excellent and cost effective place to stay in the centre of Birmingham. One teeny, tiny thing that would have helped is bottle opener in the room. Otherwise, very impressive and worked well as an unstaffed/no front desk hotel. Would recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and was very bright and warm. Felt secure. Bed was dead comfy. There was shop nearby which had decent snacks not too badly priced.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful…….had men trying to get in my room around 11.35pm. The worst night ever Awful place to stay as a lone female Not safe
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

How am i meant to get into the property? I have been here for over an hour and a half now with no way to get in. Terrible system.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor communication from Hotels.com

Hotels.com failed to relay that I had booked 2 rooms. Only 1 room was reserved. Hotels.com did not let me know, luckily Holloway hotel noted the mistake and contacted me. They endeavoured to get me a room elsewhere and were very helpful.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
No reception, so everything done remotely. Entry system for the room was a bit tricky. Worked fine when we arrived, but took about 5 minutes to open the bedroom door when we came back later. Was given an accessible room, which meant although large, the bed was pushed up against the wall, this would never be my choice. In addition, meant the basins in the bathroom were knee height, as I’m 6ft1. The bathroom furniture was bloated and rotting from water damage, and had to hunt for toilet paper. They’d also left the shower chair in the bathroom, just taking up space. (We had not asked for an accessible room) The only window in the room had to have the blind pulled down at all times, as it was floor to ceiling length and the same level as the pavement outside, so anyone at either of the takeaways (one of which is 24/7) outside would have looked straight in. Last but not least, the ‘hotel’ is situated in a petrol station forecourt.
Stayed 1 night in Sep 2025