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Holiday Inn Express Birmingham Star City by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

A Holiday Inn Express building with a brick facade, multiple windows, and a covered entrance area. - Holiday Inn Express Birmingham Star City by IHG (Birmingham)
A bar area with multiple liquor bottles, glasses, and a beer tap. - Holiday Inn Express Birmingham Star City by IHG (Birmingham)
A hotel reception desk with a blue accent wall, a digital display, and a counter with a computer and a telephone. - Holiday Inn Express Birmingham Star City by IHG (Birmingham)
A buffet area with various food options, a coffee station, and seating arrangements. - Holiday Inn Express Birmingham Star City by IHG (Birmingham)
A neatly made bed with white and red pillows, a wooden headboard, and a wall-mounted lamp. - Holiday Inn Express Birmingham Star City by IHG (Birmingham)
At Holiday Inn Express Birmingham Star City by IHG, you can look forward to free breakfast, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

A hotel room with a large bed, two bedside lamps, a phone, and a sign indicating assistance.

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(103 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

Two switches on a wall, one with a USB port and the other with a standard switch.

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Birmingham, Holiday Inn Express Birmingham Star City by IHG is in the city center. Travelers eager for a bit of culture can stop by Cadbury World, while those who have shopping on the agenda may want to visit Bullring & Grand Central and The Mailbox. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Visit our Birmingham travel guide
Map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB

What's nearby

  • A stadium with blue seats and the Holteend sign.
    Villa Park
    4 min drive - 1.9 miles
  • A spherical building with a reflective surface, surrounded by a modern urban environment.
    Bullring & Grand Central
    8 min drive - 3.1 miles
  • StarCity
    5 min walk - 0.3 miles
  • Ward End Park
    3 min drive - 1.3 miles
  • Utilita Arena Birmingham
    9 min drive - 3.9 miles

Getting around

  • Saint Paul's Tram Stop
    7 min drive
  • Aston Station
    18 min walk
  • Birmingham Airport (BHX)
    28 min drive

Restaurants

  • Lahore
    3 min drive
  • Greggs
    13 min walk
  • Taste of Khyber
    3 min drive
  • McDonald's
    10 min walk
  • Afrikana
    12 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Birmingham Star City by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Birmingham Star City by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Birmingham Star City by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Birmingham Star City by IHG located?

Located in Nechells, this hotel is within 2 mi (3 km) of StarCity, Ward End Park, and Villa Park. Aston Hall and Birmingham City University are also within 3 mi (5 km). Aston Station is 18 minutes by foot and Birmingham Duddeston Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Birmingham Star City by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 516 out of 1012 reviews
Rating 8 - Good. 258 out of 1012 reviews
Rating 6 - Okay. 101 out of 1012 reviews
Rating 4 - Poor. 77 out of 1012 reviews
Rating 2 - Terrible. 60 out of 1012 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place fir a 2 night stay, food was lovely and friendly staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amazing service reception always manned and ready to help will stay again
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice lady called Claudia, checked us in and told us if we needed anything to just ask, parking on site was free, you just put your reg in when checking in, the room was lovely with king size bed and a hard and a soft pillow each, breakfast was great with lots of options, we walked to the bullring but you can catch the bus or drive, we also went to the cinema at star city just over the road, lots of places to eat too, we really enjoyed our stay and would happily stay here again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs at reception and the room was clean and comfortable, the breakfast was great too as there was different food choices
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Room was spotlessly clean. Smooth check in and out. Breakfast was great. Would highly recommend staying here. Also free parking which is an added bonus
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious nice breakfasts.. Perfect for a couple of nights stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, room nice,everything we needed.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower needs remedial work. There were no bath towel nor hand towel in the bathroom. There was a musty smell. However the bed was very comfortable and the staff were very pleasant
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean staff polite breakfast really good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,easy parking. Free breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, easy check in. Room was clean and tidy. Okay breakfast with something for everyone tastes.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff were lovely and room was clean enough to stay in building is well due an revamp though. Worth what you pay but definitely more 3 star than 4
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location, free parking, air conditioned room was nice and cool, very clean and will definitely stay again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th stay here. The rooms are spacious snd the shower is great. The staff are friendly and helpful. Breakfast is good and overall this is a great value for money hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always a pleasure here , thanks again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, will be best if there is a fridge. Location is great for our football camp.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and parking
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff very polite and helpful , breakfast very good, only complaint the room was very tired toilet seat broke, kettle power supply not working . In my opinion for the price Holiday in need to look hard at customer satisfaction.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An around great hotel. Highly recommended if you are visiting Villa park
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and very welcoming staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned, however the ants was on the curtains and windows leads. Breakfast was great, Staff very helpful and friendly. Bar staff and front house was excellent.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Good safe parking , The breakfast was good with a variety of food The staff helpful & friendly
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Good location. Spacious however just slightly dusty and lot of dead flies on the window
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On-site parking with no problems. Sophia at reception was exceptional! Very friendly, knowledgeable, and professional, made us feel very welcome after a long drive. The room was clean and tidy, bedding was very comfortable. The breakfast was good, with a large variety of breakfast material, may be add some halal and vegetarian options would make it even better.
Stayed 1 night in Jul 2026