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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Exterior
Reception
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant | 2 restaurants, breakfast served
2 bars/lounges
The Hilton Birmingham Metropole, near Resorts World and The Bear Grylls Adventure, offers a lively atmosphere with live concerts. Guests enjoy breakfast at two restaurants and relax in the indoor pool, sauna, or steam room. The helpful staff and breakfast receive high marks.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(42 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Twin Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Twin Hilton Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the neighborhood

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • National Exhibition Centre - 7 min walk - 0.4 miles
  • Resorts World Birmingham - 7 min walk - 0.4 miles
  • The Vox Conference Centre - 7 min walk - 0.4 miles
  • bp pulse LIVE - 10 min walk - 0.6 miles
  • National Motorcycle Museum - 12 min walk - 0.7 miles

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk
  • ‪Costa Coffee - ‬12 min walk

About this property

Hilton Birmingham Metropole

Upscale family-friendly hotel near National Exhibition Centre
Located close to Resorts World Birmingham and bp pulse LIVE, Hilton Birmingham Metropole provides concerts and live shows, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to 2 bars and a 24-hour health club, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • An indoor pool and a children's pool, along with a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, outdoor furniture, and ATM/banking services
  • A 24-hour front desk, 31 meeting rooms, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 795 individually decorated rooms feature perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 18.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Birmingham Metropole pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Birmingham Metropole?

Self parking is available for GBP 18.00 per night.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hilton Birmingham Metropole?

Check-out is at noon.

Where is Hilton Birmingham Metropole located?

This family-friendly Birmingham hotel is located near the airport, within a 10-minute walk of National Exhibition Centre, bp pulse LIVE, and Resorts World Birmingham. Bullring & Grand Central and Utilita Arena Birmingham are also within 16 mi (25 km). Air Rail Link Tram Stop is 21 minutes by foot and Birmingham International Station is 21 minutes.

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Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4

Cleanliness

8.2

Amenities

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 428 out of 999 reviews
Rating 8 - Good. 253 out of 999 reviews
Rating 6 - Okay. 144 out of 999 reviews
Rating 4 - Poor. 108 out of 999 reviews
Rating 2 - Terrible. 66 out of 999 reviews

Reviews

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had a lovely overnight stay. Rooms, bar and breakfast were all good and staff were very helpful. Great location for an event at the NEC - 5 minute walk. Would recommend and stay again.
Stayed 1 night in Apr 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service from Staff and average facilities, convinent to get close to airport
Stayed 2 nights in Jul 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel, Upgraded room at check in , great facilities , Big Pool, breakfast was good
Stayed 2 nights in Jun 2025

10/10 Excellent

KeRon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the concert I was going to. Made it convenient
Stayed 2 nights in Sep 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay,
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great overnight stay

Great location with on site parking. Rooms were good size and clean.
Stayed 1 night in Apr 2025

4/10 Poor

Jamie

Disliked: Cleanliness
Room wasn’t clean - dust and cobwebs
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, very comfortable bed and clean rooms
Stayed 1 night in Feb 2025

6/10 Okay

Mee Kuan

Good
Stayed 1 night in Aug 2025

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with good facilities.

A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out.
Stayed 2 nights in Jun 2025

8/10 Good

Pardeep

Liked: Cleanliness, amenities, property conditions & facilities
I was woken up around 3am by someone trying to open my room door. It was a very distressing experience — I felt unsafe and unsettled. When I contacted reception to report it, the staff simply replied, “Unfortunately there are a lot of drunk people at the hotel tonight,” and took no further action to check or reassure me.
Stayed 1 night in Oct 2025

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception desk very helpful ensuring a pleasant stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Margaret

Too many incidents to
Stayed 1 night in Sep 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property,also the gym's facilities however didn't like the breakfast was warm not hot
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lots to do. staff were wonderful especially breakfast staff
Stayed 2 nights in Feb 2025

4/10 Poor

Simon

Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
Stayed 1 night in May 2025

4/10 Poor

Callum

Liked: Cleanliness, staff & service

Hilton Birmingham NEC

Rooms are very small and expensive for what you get. The staff are excellent and the breakfast was brilliant. TV and phone didn't work.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

I had never stayed here before, i was pleasantly surprised by the size facilities and loxation, its very close the shops and resturautns. Breakfast was lovely, with lots of choice
Stayed 1 night in Jan 2025

6/10 Okay

Annette

Liked: Cleanliness, room comfort

Two night stay to be near to NEC

Bed was very comfortable except that we had a disability room and the bed was pushed up against the wall making it awkward for one person to get in. Bathroom however was brilliant with walk in shower, seat, grab rails and emergency cords. Food in bar was poor and expensive. Breakfast was good but expensive at 18 pound per person, nice choice but nothing out of the ordinary. A little bit disappointed as i had expected more from a Hilton hotel. Close to NEC and free shuttle bus was a bonus. Staff were very pleasant and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debi Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for Pulse Live
Stayed 1 night in Nov 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden looks a mess at back of hotel work going on
Stayed 1 night in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel really looked after the kids, nice little touches such as dressing gowns and balloons for them!
Stayed 2 nights in Oct 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
Stayed 2 nights in Feb 2025

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